On one hand, the B&R staff is always ready to help and knowledgeable about every-day needs. On the…read moreother, I brought in my 100 year-old floor lamp for rewiring and they "lost it" for about a year. I returned several times, but it remained lost; finally, after carefully describing it to a bright young man, he went up to the attic and FOUND my lamp! They'd put someone else's name on it; had it not been for MY perseverance and HIS listening skills, I still would not now have that beautiful 19th century floor lamp in my living room!

This has been my go-to hardware store for about a quarter of a century. They have a knowledgeable…read morestaff, and they carry every widget known ro man. They have creaky wooden floors and a pressed tin cieling, as a real hardware store should. Prices aren't very much lower or higher than the 'big box' stores but the staff knows what they're doing, so i'm happy to pay a few bucks extra. They have fixed chain saw which i though were beyond repair, and special ordered parts i couldn't even find on the internet. What's not to like?

Great and only hardware store in the area. It does close…read moreearly on Sundays. Worth it just to get to see Wilmington !

Superior customer service. Today I needed some baseboard. While I was looking over their…read moreselection, three different people offered to help me. After I selected the pieces they offered to cut them to my measurements so the 16' pieces would fit better in my van. While doing that they also offered to square up the rough ends with their saw. And they gave me a quantity discount. The employees are wonderfully helpful. A couple of years ago the manager recommended a contractor to me and the recommendation worked out great.

Placed an order on line: don't get out of work til 7 & they close @ 6...usually they'll leave it…read moreby the door... the gentleman stated he lives in Keene & he'd just drop it off....talk about great service !!!! We'll have ice melt so our customers don't slip in the snow & the birds will have chow this weekend & not starve if we get a sno storm & they'll be there next time i need them ....if we don't support them, then i guess we get what we deserve doug at ATM in Keene

This is a great place!! We were in a pinch for some specific type of KILZ paint & this was the only…read moreplace that had it in a 100 mile radius. Graydon and other staff were so friendly and helpful. We appreciated their help very much! Highly recommend this store.

Wide assortment of everything you need to keep your house in good repair. Staff is knowledgeable…read moreand helpful.

Great staff very helpful This is not a box store it's a…read moregreat local Vermont hardware store that caters to all of us that live here Family owned

Excellent local hardware store with friendly associates and a very impressive selection of goods…read morefor a local store.

Just arrived in Bellows Falls and needing to put in new kitchen appliances but needed something to…read morecook on for a few days. We went down to J&H hardware and picked out a grill from the front of the store. We were not sure if it would fit in the car but Jessica was so kind and helped us take the wheels off and gave us tie wraps to hold the hood of the grill in the trunk. Everyone is so friendly in the store and helpful.

Some saturdays, they have delicious cookouts. Always have what I need hardware-wise. Staff are very…read morefriendly and helpful. Would recommend.

They always fulfill my local needs. Staff is wonderful and knowledgeable. Prices always reasonable…read moreand competitive.

Excellent service, unusual , quirky merchandise. Mainly hardware but also locally made fiber arts,…read morecandy, and more. Fun experience!

I love this place! So glad to live in a town like Ashfield. They have everything you're likely to…read moreneed or didn't know you did!

If you're a homeowner don't think this is traditional friendly neighbor store. It's the only one in…read morethe area and they don't see to appreciate us. Women at the front desk area almost seem hostile to have to wait on you or answer questions. The range of products offered homeowners are limited. If they had competition I'd go there in a heart beat.

A great store with great service, from a Pro who has always found everything needed in Wilmigton…read moreand Townshend.

I have taken several lamps there for repair. The work has always been excellent, timely, and…read morereasonably priced.

My husband brought a lamp to Jacks hardware for repair. repaired in less than a week.Brought…read moreanother and 3 hours later we received a call it was ready.Thank you for repairing family treasures.

Terrible service. Walked in on a Saturday to buy lumber. Stood at the counter while the young man…read morewas working on the computer. He walked by us, didn't even look at us, mumbled, "I'll be right with you", ambled by with his hands in his pockets, obviously in no hurry to go down an aisle and look for nails. We'll spend our money elsewhere, thank you

Don't know what the store was like before but its great now!…read more Must be under new management ! Great customer service, clean, professional, competitive prices. The guys were helpful, they know their stuff.