In my opinion, there is no reason to use another plumbing service. Jimmy, along with everyone else…read moreare very friendly and helpful. Very fair prices and quick responses. Communication is excellent. Highly recommend!

$650.00 for a 20 minute job bc it was a Saturday. Give me a break. Then Jimmy T called me to…read moreapologize and said he would refund me $450.00. So finally a get a check for $250.00 NOT THE $450.00 I was promised last week. NEVER AGAIN I just want to be at the crap out of him. Plus he likes to bless you the whole time he sticks it to you. LBelcher

Austin and his team are remarkable. He went above and beyond what was asked. He's prompt on…read moreanswering calls and doing the work. He removed crumbling old cast iron I think, from the septic line. He priced it amazingly. He also cut a frozen access and put in a modern access to cold water for the washer/dryer combo very quickly. He came back and adjusted the septic line after I had the driveway paved and it was sticking out. He's amazing. Thank u from the bottom of my heart Austin Plumbing!! I'll definitely use u for future projects.!!!!

Amazing work and even went above and beyond . He even fixed the driveway after it settled.read more

Jason was the only plumber that didn't push an upsell pitch to make more money very honest…read moreexcellent service. I'm trusting this guy over any plumber ever. I asked for a simple thing, a shut off/on valve at the meter where the city now forbids with severe penalties from touching their valve on their side of their new digital fully controllable remote meter. Every other plumber said it can't be done we got to install PEX, that'll be $3,000 plus additional dollars we can't do anything less it's just not possible but Jason found a way thank you Jason, I got four estimates prior to Affordable Plumbings and one service even started close to the same price as Jasons, but they quickly changed their price for some odd reason it turned out to be another PEX push for $3,000 and a bunch of yappity app over why PEX needs to be chosen everybody's doing it it's the new standard petroleum water hose inside of a vinyl pop can expand multiple times its own size your legs will be hard to find because they're inside the vinyl pipe and you're not going to know where and your vinyl hold a pop protects your new PEX water hose made by petroleum. The new clay.

Jason was super quick to respond, easy to work with, communicated very well and solved a…read morechallenging new whole house water filter installation perfectly. I am extremely pleased with his work and recommend him highly! I will definitely call Jason if I need plumbing work again.

We had a problem with our septic system called Roto - Rooter Johnson City and they were very quick…read moreto respond. They provided good service and fixed our problem. What really impressed me is that I was able to talk with the owner several times and he wanted to make sure that we were satisfied with their work. Thanks to Robert and his team. Chet in Jonesborough

I recently needed an emergency plumbing repair at my rental property in Johnson City, TN. The…read moredrywall was already opened, and the problem was an accessible copper pipe with a pinhole leak. Roto-Rooter initially quoted me $800, then generously offered what felt like an insulting "discount" that brought the price down to $672. The technician completed the repair, took pictures, and prepared the invoice in approximately 50 minutes. Let that sink in. $672 for less than an hour on-site, including paperwork. Afterward, I spoke with other local plumbing contractors who indicated that a comparable repair would typically cost approximately $300-$350. Unfortunately, those contractors weren't available when I needed immediate assistance. I understand that emergency service comes at a premium. I have a background in the electrical construction industry, so I'm familiar with labor rates, overhead, materials, and what it takes to operate a contracting business. However, there's a difference between charging a reasonable premium for emergency service and pricing that feels excessive for the work performed. To make matters worse, this was the same technician I previously paid $189 to address a drain issue that was never fully resolved. Between these two visits, I've spent $861 and am left deeply dissatisfied with the value received. My advice to anyone considering Roto-Rooter: LEARN FROM MY EXPERIENCE. Unless your house is actively flooding and you cannot safely contain the situation, take the time to call multiple local plumbers before agreeing to their pricing. I sincerely regret not doing so. While the technician successfully repaired the pipe, I cannot recommend Roto-Rooter based on my experience. Prompt service is valuable, but it does not automatically justify any price a company chooses to charge. To Roto-Rooter management: You're welcome to contact me directly to discuss these charges and whether a reasonable price adjustment is warranted. I'd appreciate an opportunity to resolve my dissatisfaction. Until then, I'll be sharing my experience so other homeowners and landlords can make informed decisions before spending their hard-earned money. One expensive lesson learned. I will not be using Roto-Rooter again.

Called Mr. Hicks out and he resolved my problem within 30 of arrival. They even had all the parts…read moreneeded to do the job. And the price was very reasonable. Will I use them again? Definitely, they are the one I will call for all my plumbing needs.

From the owner: Water Heater Pros is your #1 choice for all your plumbing and water heater replacement and repair…read moreneeds. No job is too big or too small we do it all. Proudly serving Piney Flats and the surrounding area. Call to schedule an appointment today (423) 484-2929 or (423) 217-2583

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Jonathan (Mr Slone) came to our house yesterday, 9 Aug 22, and quickly diagnosed the problem. He…read morecame earlier than he said he would (which was great)! Came back this morning, 10 Aug 22, and fixed the issue! He and Caleb were extremely courteous and professional! He gave me a quote yesterday and was quick to inform me that the price would not change, even if he had to go get a part that he might not have on his truck! I would highly recommend him to anyone in the Tri-Cities area that might find themselves in need of plumbing services.

Jonathan came to provide an estimate on an on-demand hot water system. He was very knowledgeable…read moreabout the systems and provided excellent advice! Thank you!

Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Great experience with this company. Andrew was great to work with and very professional. We updated…read moreour bathroom with a new shower and also added a pedestal sink. Very reasonable pricing. Showed up on time and cleaned up when finished. Definitely recommend this company with 5+ stars. Thank you, Andrew

dont hire this co they start jobs and never finish would call again over priced and overrated do…read morenot use

I first dealt with Mr. Charles Kilby in 1995 when I had an electric heat pump installed in the home…read moreI had just bought. His crew had the heat pump installed in a day while I went to Pigeon Forge to escape the work. The subcontractors who did the sheet metal and plastic ductwork all over the house weren't nearly as neat and careful. But they also did a good, fast job. Twenty years later the heat pump sounded funny during winter of 2014 -'15 and worked for the first few cooling days of May 2015 but then went out so I didn't blink. I called Kilby Heat & Air immediately and Mr. Charles Kilby came out the same day. In a few minutes he confirmed what I figured...dead compressor. He suggested a brand new electric Rheem heat pump. Lots more efficient, so quiet the birds singing in my backyard literally drown out the noise of the heat pump. Good people to work with. I recommend Kilby Heat and Air to anyone. They maintained my old Ruud heat pump from 1995 to 2015 without charge. Never a problem in 20 years. Good product, correctly installed. Great pricing for new 2015 installation of Rheem 14 electric heat pump outdoor unit and Rheem indoor air handler. Products and services for major HVAC work can really run into lots of money and contractors are hard to tell apart. It is good to know who is trustworthy. Kilby Heat and Air has taken care of the inside environment of my home since 1995. Looks like another 20 years has begun, maybe I'll see Mr. Kilby again in 2035. I'll be 77. Maybe Charles will be retired...doubt it. Charles Kilby and his sons did the work 20 years ago. This year I met his grandson. Good young man...friendly, smart, well-spoken, easy to talk with.

Great family business. Great work , honest, reliable and pleased to have you in our area.read more