It was easy to book a last minute early morning pickup. Tony was responsive, and professional. He…read moregave me the name and number of my driver as soon as my reservation was confirmed. My driver Mike was very accommodating, communicated timely and kind. I appreciated his no nonsense style. He got me to the airport in the time frame I requested. The vehicle was squeaky clean and comfortable. I would definitely use them again and highly recommend their service if you are looking for a reliable, clean and professional experience to and from the airport.

I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

I've had great experiences riding mega bus in the past when going home from college; however, today…read moreI had an awful experience that has ruined my want to ever use this service ever again. I came to bus stop at 3:20 to go home and waited at bus stop with others. Time goes by and no bus showed. I called customer service and spoke to a representative an hour later. They told me that the megabus stop is not where they pick up and I should've been at a different location than what was listed on their bus tracking map. Representative was VERY unpleasant on phone and refused to give me refund.

Always a good way, easy boarding travel experience. Polite and great conversational drivers. I…read moreenjoy riding megabus.

Ron was amazing!! He was very responsive and flexible! I booked Ron for my wedding day and he was…read moremore than accommodating! 2 days prior to my wedding I had to change my times and extend my time, and he didn't charge me any crazy fees changing things around at the last minute. I also had to call him the day of and have him pick me up at a different location, as I was running behind. The party bus was clean and and spacious. We were able to connect with bluetooth to the speaker system. Ron made it so easy and flawless! Ron was reliable, responsive, flexible, and so so so helpful. I'm so thankful a friend recommended me to him and cannot wait to book him for future events! I only have one blurry photo to add. But it's just because we were having such a good time we didn't get our phones out :) 10/10 would recommend Ron!!!

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

The employees are very helpful. The station is still a dump, but at least they fixed the elevator.read more

There is something almost laughably absurd about the Pittsburgh Amtrak facility. It's difficult to…read moreactually call it a station: it boasts low ceilings, consistently insufficient seating, harsh fluorescent lights, and no food other than a few vending machines. Anyone who has issues with claustrophobia should be prepared. It's jammed into a corner of the basement of The Pennsylvanian, Pittsburgh's former passenger rail station -- a Victorian-era palace well-known for its grandeur. For starters, the auto entrance/drop-off area on Liberty Avenue is cramped, shadowy, and crowded with cars whose drivers are understandably confused by a chaotic parking/traffic layout. Pedestrians are unceremoniously funneled towards a single (too narrow) sliding entrance door. Anyone arriving via transit has had ample opportunity to admire the historic Pennsylvanian building above as they arrive, so the final approach to the current facility is all the more forboding. The Pennsylvanian building, still one of the city's most impressive landmarks, is now home to luxury apartments; its stunning vaulted stone portico hosts high-end weddings and receptions. The portico, which greeted Pittsburgh's rail passengers during the Gilded Age, now serves as a monument to Pittsburgh's past as a premier US rail hub for both freight and passengers. The names of major railroading cities (New York, Chicago, "Pittsburg" in its "no H" era ... ) and sculptural artworks are carved high upon the inner aspect of its towering structure. To slink into the current Amtrak basement station after glimpsing the sunlit uplands of The Pennsylvanian is to understand on a gut level how American rail travel has been marginalized and its resources have been starved over the decades. I've traveled much of the Amtrak network, but I've never visited a mid-size metro with a station better suited to a fiscally insolvent suburb of 50,000 or fewer. The only thing that's missing is a layer of dust -- because this shabby place is always so busy! Even the train shed where passengers board and arrive is beat to hell and falling apart. Although only a few tracks are still in use, the shed is home to half a dozen tracks, most of which haven't seen use in decades. Yes, Pittsburgh is certainly known for its grittiness -- but the rusty, leaky shed is moving towards the "industrial ruin" or "Berlin, circa 1944" category. The two-star review here is 100% for the station staff, certainly not for anything the physical plant has to offer. The staff members, extremely hard-working and long-suffering, do a very solid job of corralling passengers like livestock as they wait (there's only enough seating for about half of the passengers, so unfortunately crowd management is important). They shepherd passengers toward the escalator after opening it for a pending departure. They cooperate with train-based personnel for boarding. Hopefully, Amtrak will renovate the Pittsburgh facility to a level that's even half of what this city deserves. Amtrak enjoyed an all-time ridership record in 2024. Pittsburgh is frequently mentioned in plans for expanded rail service between the East Coast and the Midwest -- and is on the list for future high-speed rail service. That's wonderful news, but in the short-to-mid term, I'd settle for a station that at least reflects that we successfully survived Y2K. Historian Vincent Scully is attributed with a quotation about the jarring differences between old vs. new NYC-based intercity rail travel. But the saying could be easily repurposed for Pittsburgh. In honor of the Amtrak passengers who cram into the basement of The Pennsylvanian each day: "One entered the city like a god. One scuttles in now like a rat."

Pros: The bus picked us up at the hotel…read moreFun atmosphere You can bring on your own drinks Cons: Guide Jeff didn't consider the group before he delivered a series of inappropriate jokes More for bachelorette crowd, not business people - we thought we were getting a guided tour of the city. We learned very little. Disappointing. Pro tip: This is more of a party bus, so if you're looking for something more educational this isn't it

The Burgh Bus was an absolute blast…read more On Saturday I rode the bus for their special Hop N' Roll Taproom event with Inner Groove Brewing. There was music, comedy, bubbles, karaoke and of course, beer I can't think of a more entertaining way to explore Pittsburgh. I HIGHLY recommend this bus tour for anyone interested in exploring Pittsburgh.

Check your reservation carefully. If Tom (owner) is your driver, he is FABULOUS!! But be…read moreforewarned, if Mohammed is your driver, CAVEAT EMPTOR!!! He left me completely stranded in a rural location, with no prior warning. My 80-yr old sister had to drive me 90 miles to the airport for my flight home; then had to drive back to her home alone. I sincerely hope he no longer works there!!

I can't say enough about our experience. Both Tom and Mohamed were very polite and professional…read more They were very accommodating to our needs and requests throughout the entire evening as we changed plans. This experience was 1000% better then waiting and hoping for an Uber or Lyft to show up. The cars were very clean and well maintained. 100% would recommend if you are looking for a responsible and safe driving service.

Based on previous reviews, fortunately my short stop at the Pittsburgh Greyhound station was…read moreuneventful. The bathrooms had toilet paper and were moderately clean. There was a security guard, but he wasn't checking anyone's tickets as they were coming in. There are vending machines for drinks and snacks. The restaurant looks like it's been vacant for years. There are a handful of places nearby to grab a bite if you have enough time. We began to board 30 mins before our departure time and left on time.

Horribly filthy. Zero toilet paper in the women's restroom. Poop on the floor in the men's restroom.read more