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    Amtrak - Union Station Pittsburgh

    2.6 (48 reviews)

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    A dank garage greets people who want to escape the crowded, bright white waiting room. Not pictured is the dark sidewalk blocked by smokers.
    Alicia K.

    The Pittsburgh station is dismal and uninviting. There are beautiful photos, but what one gets is a large white, well lit waiting area downstairs. Hopefully someone pulled the switch on the escalator so arrivals/departures can get to and from the track level without a struggle. Because of a peculiar disability, I ended up getting trapped upstairs with a huge cold wind from the air conditioner unit. When I did brave the door to outside so I could go see the beautiful building, I was met with a group of smokers who blocked the dark sidewalk leading away from the dank parking garage. Maybe daylight would have made me feel safer to venture past the smokers. I went back up in the elevator to the freezer, and when I eventually needed the facilities, everything was roped off, including the exit from the elevator. So back up I went to wait with legs crossed. Both arriving and departing trains were late, but I expect that. I did not expect to feel so unsafe and disregarded, nor did I expect to be barked at by station attendants when I did not fit in their herd routine. If they do not allow people to be in certain areas, they should post signs or be more friendly and explain things nicely. They also need to open up more of the station instead of cramming everyone into that room. It was quite crowded.

    Sadie M.

    As someone who is a new Amtrak traveler, and legally blind, union station is very chaotic, and hard to navigate. Unless there is someone there to direct you, you have no guidance on where to go. Parking is a nightmare, unless there is room in the lot at the station. The staff that is there is a nice enough, and helped me get to where I needed to be. Just wish there were more food/drink options at these Amtrak stations.

    Peter G.

    I took my first train ride in the USA last week. I had priced bus, air and train and train even beat bus. I had a presentation to prep so I thought sitting on a train would be nice. Flying to Harrisburg that included 3! stopovers was $681 and it was not a last minute pricing. Boarding went well. The dining cart is cute. Staff was friendly. The cars are clean and comfortable. WiFI worked nicely as did the charging. I went business class and that included free coffee. The scenery is nice, especially the famous Horseshoe Curve. I have taken trains in Europe a number of times and Europe is superior but, still, it is a nice way to travel.

    I am not awake!
    Barrett O.

    This is a pretty lame train station for a city like Pittsburgh. I couldn't check my bags at 4:35am for a 5:20am train 8 hour train trip. I spoke to 2 different agents who told me specifically twice that I could check my bags in anytime between 12am & 7:45am. Oh well, the snippy little lady behind the double glass window that you have to yell at just said nope it's after 4:30 it's too late to check your bag. It doesn't specify that fact on the ticket, on the Amtrak site or anywhere that I can find and is contrary to the agents on the phone but oh well. I swear it boggles the mind how customers can mean so little to an outfit that is bleeding money and suffering cutbacks and employee buy outs. Does anybody think that having the federal government as a partner might be a flippin' bad idea?????

    Old train station .. union station the locals call it Penn Station
    Rhonda W.

    The old train station was visible from our Hotel .. this old domed structure is very interesting and great spot for photos. walked here to check it out from our upper level room at the Double tree hotel. We walked and got some dinner and then returned at night as it was lite .. don't know if that was the safe thing to do but we had no trouble.

    View of the parking area.

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    The station is fairly dirty, the vending machines often take your money and there's no other options. I would avoid this station if you can.

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    9 years ago

    Miserable , miserable, miserable..... Midnight approaches......train an hour late....Maybe longer.... Anything else better than Amtrak.

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    Ask the Community - Amtrak - Union Station Pittsburgh

    The Love of my life and myself have never rode a train is there a short trip with a return that day with nice scenery we can enjoy?

    https://amtrakguide.com/2023/08/05/best-amtrak-trips-from-pittsburgh/ There are 12 trips listed, but… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Amtrak - Union Station Pittsburgh

    Now I did spend the extra $19 to get "business class" seats.

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    Wood Street Subway Station

    Wood Street Subway Station

    1.8(8 reviews)
    0.4 miDowntown

    Oh my. This station is stuff of legends. Being a major transfer point for buses, there are always…read moresome award winning, sketchy people around this station. No matter the time of day. I can remember this place always having people around it and the number of stories about this station on the news. Such a breeding ground for weird ish in the city. Wasn't any different when I came through here. I intentionally got off at this station to venture out to grab a bite to eat. However, I should have stayed on a ways to find that bite. Exiting here you go down a what feels like a dreadful long hallway. That is after getting off in probably one of the darkest stations I have ever been to. You get closer and closer to the exit and noise, accompanied by a weird smell hits you. You then realize that that smell is not a smell you want to be smelling. That smell is the smell of unwashed, of public restrooms wherever you want, of too little cleaning. I will echo a few things here. Be aware of your surroundings. There is a lot going on here. Yes, there is a police presence here, but most times it feels like they are just passing through or don't care. Right inside the entrance, it is pretty, but don't let that false sense or welcoming blur your senses.

    Potential to be a great amenity for the city…read more But instead the elevators (and I'm sure other areas) are filled with urine. What a pleasant experience... Hire some security / patrol, and a basic cleaning schedule, and this station would be just fine.

    Photos
    Wood Street Subway Station

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    T-North Side Station

    T-North Side Station

    3.5(2 reviews)
    0.9 miNorth Side

    Now this is what a subway station should be. Especially in Pittsburgh. They don't have many…read moreunderground stations, but this one definitely gives off the feels of a Subway. On the inside at least. Once you exit outside, that's a different story. You exit out to parking lots. That is until they build up the area around here when demand comes rolling in. To say that this serves the North Side is kind of a farce. It is more like the North Shore, and if you are up for the walk, the North Side. But, like I said, the feel of this makes it really feel like a proper station. The station is well underground and when you come up from the platform the first time, it feels like you are entering a glitzy building. You then have to come up once more to reach street level. It doesn't have as a great view like the last station on the line. But it does dump you out into an area that can get busy. Closer to PNC Park than it is to Heinz Field, short walk from the waterfront and the Warhol.

    Part of the Pittsburgh Regional Transit light rail system, North Side serves the North Shore…read moreneighborhood and is within walking distance to PNC Park, the Warhol Museum, the National Aviary and the Allegheny Center. It's located not very heavily used by commuters but there are some. The station serves all three lines - the Red, Blue and Silver - between Allegheny Station (inbound) and Gateway Station (outbound) towards either South Hills Village or Library depending on which line. It is an underground station with escalators and elevators. The station is handicapped accessible. As an underground station, it is protected from the elements. An island platform with two tracks, it is at the end of the Allegheny River Tunnel which is quite cool. The station is part of the "free zone" so there is no ticket check here but there are ticket vending machines for those who might be traveling to stations that are in the "paid zone." [Review 20440 overall - 647 in Pennsylvania - 1420 of 2023.]

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    T-North Side Station - Entrance to North Side Station

    Entrance to North Side Station

    T-North Side Station - On the Subway at North Side Station

    On the Subway at North Side Station

    T-North Side Station - T-North Side Station, Pittsburgh

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    T-North Side Station, Pittsburgh

    Uber - Self driving Uber

    Uber

    2.6(60 reviews)
    0.5 miNorth Side

    We had a very pleasant Uber experience in our trip in Pittsburgh last weekend…read more We had to be at the train station very early so we used the app to book a ride the day before. It was intuitive and easy to navigate but we'd never reserved a car in advance. But we got a text that our driver was on his way well in advance of the scheduled time. There were a couple subsequent texts keeping us up to speed and Ahmad arrived 5 minutes early. He hopped out and put our bags in the car and made sure I got in securely because I was limping pretty bad, and using a cane, thanks to a tumble down some stairs the day before. The SUV was immaculate and had a very smooth ride, Ahmad did a great job getting us to Amtrak in short order and once again handled our bags. Everything went perfectly and smoothly from start to finish. Bottom line: I know experiences can vary wildly but the app functioned perfectly and Ahmad was super professional with a nice ride. It was all good at 4am in Pittsburgh for us. Highly recommend!!

    Horrible experience. Ordered uber at Pgh airport. Waited at pickup zone. App showed car arrived but…read moredid not see it. Called. Driver at front of airport. I told him I was at Uber pickup zone. He said wd come get me. 20 minutes later I called again. Driver said 1 minute away. 10 minutes later I cancelled ride and called Lyft. It was almost an hour since I had ordered Uber and closer to rush hour. Cost $35 more and arrived at location an hour later. No refund from Uber.

    Photos
    Uber
    Uber
    Uber

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    Amtrak - Union Station Pittsburgh - trainstations - Updated May 2026

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