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    Recommended Reviews - Uber

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    Reviews With Photos

    Great Uber experience in Pittsburgh!
    Barrett O.

    We had a very pleasant Uber experience in our trip in Pittsburgh last weekend. We had to be at the train station very early so we used the app to book a ride the day before. It was intuitive and easy to navigate but we'd never reserved a car in advance. But we got a text that our driver was on his way well in advance of the scheduled time. There were a couple subsequent texts keeping us up to speed and Ahmad arrived 5 minutes early. He hopped out and put our bags in the car and made sure I got in securely because I was limping pretty bad, and using a cane, thanks to a tumble down some stairs the day before. The SUV was immaculate and had a very smooth ride, Ahmad did a great job getting us to Amtrak in short order and once again handled our bags. Everything went perfectly and smoothly from start to finish. Bottom line: I know experiences can vary wildly but the app functioned perfectly and Ahmad was super professional with a nice ride. It was all good at 4am in Pittsburgh for us. Highly recommend!!

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    9 months ago

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    8 years ago

    No company is perfect but this city was held hostage by yellow cab/ Z trip for decades. Uber has come to the rescue.

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    8 years ago

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    8 years ago

    rides to the airport are up 30% thanks uber. Used to be 20-28 to the airport now its 30-39

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    9 years ago

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    Page 1 of 2

    Ask the Community - Uber

    Review Highlights - Uber

    Super clean car, personable driver and half the price of my cab ride a week before.

    Mentioned in 2 reviews

    Read more highlights

    Lyft

    Lyft

    (53 reviews)

    Downtown

    Stood me up for advanced booking at 5:15am. Missed flight, costing $157 to change…read more Twice confirmed my booking, then did not find a driver. No excuse for misleading me.

    I'm writing this review to share my terrible experience with a Lyft driver who left me stranded in…read morean unsafe location. I regularly use Lyft as my primary mode of transportation since I don't drive. I occasionally pay for rides on my own, but most of them are contracted through my Medicaid. I'm a 4.9-star rider who takes this service seriously--I tip when I can, and I give drivers a 5.00-star rating at the end of every ride because I appreciate the service they provide. During this particular ride, I had a grocery bag with me. Almost immediately, the driver began complaining that my grocery bag would "rub off" on her car seats. Despite my confusion about what she meant, she refused to continue the ride and demanded that I get out of the car. I was so shocked by her behavior that I called my mother on the phone, who was able to hear the entire conversation as it unfolded. The driver told me she would report me for this supposed violation, then left me stranded on a dirt road near the KinderCare in Bethel Park and drove away. Afterward, she made herself invisible on the Lyft app, though I don't know if she actually followed through with reporting me or not. I immediately reported her through the Lyft app, but the damage was already done. My mother had to leave her workplace in the middle of her workday to come pick me up from the side of a dirt road. As someone who relies on Lyft for transportation to get groceries, attend appointments, go to work, and handle daily activities, being abandoned like this over a grocery bag is completely unacceptable and, frankly, discriminatory. I'm extremely disappointed with how this situation was handled and deeply concerned about the lack of accountability for drivers who can refuse service for arbitrary reasons and leave passengers stranded in unsafe locations. This experience has shaken my confidence in a service I depend on for my basic mobility needs.

    Classy Cab - Get this driver off the road for everyone's safety.

    Classy Cab

    (55 reviews)

    Brighton Heights

    You may want to talk to the gentleman driving car 37. He went through a red light at the Grant…read moreStreet intersection going to the Smithfield Street Bridge. He almost got side swiped. Turned in to Station Square. I give him credit for using his turn signals.

    I wish I could give negative stars for this one. I had a transport call from a hospital. I ended up…read moregetting a Classy Cab, which I didn't realize until I was into the ride. I use a power wheelchair, so I was strapped in and pretty well committed before any of this happened. The driver has me strapped in, then gets into his seat. He turns and hands me a mask and informs me that I have to wear it. I responded that I didn't have to wear one on the way there, nor in the hospital. He informed me that the drivers are allowed to make their own rules. We rode in silence. When I looked up, it was clear that he was doing something with the phone in his lap. He would glance up at the road, then back down to his lap. My son called me and I referred to the driver as a clown. The driver then made another call and complained to someone that I had referred to him as a clown. He then began telling whoever he was talking to that I had a problem with masks. I immediately corrected him and said that my displeasure did not stem from the mask, it came from the way I was treated. This driver waited until I was locked in and we were moving to inform me of his personal policy. Keep in mind that he never said this was company policy or a mandate. It was his own fear driven agenda that he decided to force on anyone unfortunate enough to ride with him. I also informed him that if he had told me of his policy ahead of time, I would have requested a different driver. Since I've already had 3 injections and mask mandates, even in health care facilities, have been completely lifted, and we certainly were social distanced, Over 6' apart, I didn't see the point of a mask. When we pulled up to my home, I took off the mask and set it off to the side. This set him off and he began screaming that I had to take the mask with me. I didn't want it in the first place, so I didn't have a problem leaving it with him. He kept screaming at me and attempted to block my chair from backing down the ramp. Either he moved or my chair moved him and I eventually got free, with him yelling the entire time. As I went around to my front door, he made a phone call screaming that I tried to run him over. He finally left, but not before doing a considerable amount of yelling that I had breathed into the mask and left it there. How someone that germ phobic could be so insane over masks but not carry gloves for a situation such as this is quite beyond my comprehension. Again, if he had informed me about his personal policy demands before loading me into the vehicle, this would all have been avoided. Classy Cabs are very unclassy.

    Uber - taxis - Updated May 2026

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