This is for the lounge, shout out to the bouncer's they care for their patrons. This lounge is perfect if you are looking for something more for an older crowd. I am not about clubbing, I gave that up years ago so having a nice lounge to visit is great. The interior is amazing and beautiful, its definitely a vibe. Terry is a security guard there and might be one of the nicest i've met. There was another guard there tall, light skinned. He helped out with a drunk patron that was there. The guy had no idea where he was going or anything, that other guard ensured that he was good and into a cab. Even grabbed him some water. read more

We checked In early am, and they had our room ready. That was a score! We went up to the 10th floor. The room was spacious and clean. Well stocked with liquors! Bathroom was a nice size. Bed was comfy. We had drinks and a charcuterie board in the lobby bar at night. It was all great! Very centralized to all the places we went to I would most definitely stay there again. read more

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Newly remodeled it seems, comfy bed, nice design, art works through out the place, and all. The hotel is well kept clean, staffs wear masks, social distancing is enforced, and dining in is allowed compare to Silicon Valley where we're from. City view, close to a lot of restaurants, walking distance to museum, park, and more. Nice staff and we feel appreciated as a ambassador elite Marriott Bonvoy. read more

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Tried to give 3 1/2 stars but the app won't let me ‍ We were fortunate to get an upgrade because of our BonVoy points. Because of Covid restrictions, no restaurants were open. Calling the front desk was unsuccessful. The phone would ring a few times them hang up. Texting through the app was helpful and usually resulted in a prompt response. Staff was helpful and courteous , but not overly warm and friendly. This may be because we were in the city , but just an observation. The room was clean and comfortable though a little stuffy causing allergies to act up a bit. The complimentary toiletries were appreciated. Location was convenient . Valet was available but $65 a day was steep. Also movie rentals was great with the kids.. $10.99 a movie for old movies . Emerson College students were staying in 1/2 of the hotel . You would never know they were there. The hotel did a great job keeping them separate from the rest of the guests. read more

W Boston - Double queen room - Hotels Near Me - Boston, Massachusetts

I've stayed here twice now on very busy weekends and have had a great experience each time! The front desk is very professional and helpful, and each time I've been able to either get the room a smidge early or get my luggage run up there without any issues. I've never brought a car here and wouldn't dream of it because of how convenient this location is - it's super close to multiple public transit lines and to walking destinations like the common/garden, Beacon Hill, Newbury shops, Copley, Chinatown, etc. as well as downtown spots or even the Seaport. This is definitely a hotel that seems to target 20-30something year olds with very trendy lighting, modern decor, and very close proximity to several nightclubs (Royale, Bijou, etc). It would not be my first choice with young children. Also on Fri/Sat nights they have a live DJ so if you're just looking to chill and grab a low key drink at the hotel bar without leaving the building you're out of luck. But there are so many other hotels and bars for that nearby, that it didn't really matter to us. Beds are comfy, rooms are nice and quiet, you get all the Marriott portfolio perks, can use points for a fairly reasonable rate here too. They must've redone the elevators because I didn't have to wait much at all. Hope to be back soon! read more

This was my first and last time staying at the W hotel. I've always came to the W hotel for lounge events and had a wonderful time. I arrived here as I was in town for the weekend and wanted to head to the lounge downstairs later to meet my friends. The room was really dingy and needed a serious facelift. It felt so stuffy. Cleanliness I'd rate a 6.5/10. They did have robes thank goodness. I decided to order room service. For food, I ordered the clam chowder flatbread as a New Englander and "clam chowda"girly, BIG MISTAKE! It was not good at all. Just confusion on a plate. I also got the strawberry shortcake and it was very boring. Overall I'd give room service a 2/10. The minibar was pretty stocked but I forwent any drinks from there. Partying at the W vs. sleeping at the W is a contrasting experience. As someone who indulges in luxury hotel stays, this was quite the letdown and I definitely would not be staying here again. read more

W Boston - Strawberry shortcake - Hotels Near Me - Boston, Massachusetts

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Aside from its great location in the theater district don't stay here if you need sleep. Ambulance sirens every 5 (literally) minutes due to its proximity to Tufts... endless honking and public yelling all night long. If it's a weekend- it's a club in the lobby and then you have the joy of the 2 am partiers in the hallways. read more

This hotel is one of my favorites by Marriott. We had stopped in a few months ago to the lounge at night and loved the vibe, so last weekend we had the opportunity to stay over 2 nights and it did not disappoint. We had a very warm and welcoming by Juan who was doing the door and valet. Super nice through our entire stay. The staff at check in were also wonderful. We were interested in maybe doing the blue bikes and the lady was wonderful. Our room was spectacular. Will stay again in the future. read more

Arrived to a very loud DJ and nightclub scene in the lobby of this hotel, with clearly no dress code or standards. Lots of drama was happening amongst the club guests and the police had shut down the block due to the sheer amount of drunk young people walking into the road, so no chance of a taxi. The doorman would not let a hotel guest into the hotel! How confused are these priorities? At $600 a night I expect to sleep well and have outstanding service - not a loud hotel dirtied by drunk club guests barfing and such. Unfortunately the service here, and the night manager Mr. Singh are not even at a one star rating - extremely unprofessional and so much so that I have written a letter to Marriott Group about their behavior (and I NEVER do that!). When we arrived we were informed that they gave away our hotel room and offered to downgrade us, pretending like they did us a favor. I have never experienced such bad service and amenities in an expensive hotel before this stay, and I definitely will never attempt to stay at another W Hotel. read more

I love this W! Great service from the valet to room service. Bellman are all really fast and so nice. Great door guys. The lounge is great as well. I had the best omelette of my life this morning via room service. Everyone at the front desk is so nice and helpful. This hotel has amazing staff! read more

First time at the W Boston and it was great. The Extreme Wow Suite #1524 is just that. Super expansive; living room, full bar, table for 6 and a half bath. The bedroom is on the corner of the hotel with a desk, big closet and a massive dressing area. Master bath is awesome as well. Giant tub and nice shower. Electronics package controls the blinds, in Suite music and lighting. So nice to be able to listen to your favorite XM stations over the surround sound. Breakfast menu in the restaurant is limited but well executed. Staff has been wonderful with multiple electronic and in person check ins throughout my stay. Looking forward to coming back. read more

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The W Boston is a great hotel in a great location. Easily can access the theater district, china town, park etc. My check in experience was excellent with early check in and an upgrade as a gold elite member. I always appreciate that. The rooms are very nice and modern with the W feel. There was a minibar in the fridge and a not so mini bar also in the room. Seemed like a little much, but it is the W. The gym was also convenient though I felt overall the hotel is lacking in amenities with no pool, sauna, etc facilities available to guests. Otherwise no complaints and would love to stay again. read more

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This was my first stay at a W hotel. First off, parking is valet and over priced. Use tufts parking garage at 274 Tremont street and you will pay less as of the time of this review. It is only a five minute walk to the hotel from the garage. Parking aside, my first impression of the hotel is that it is new, clean and well maintained with a modern, chic appearance. The colors are all greys and blacks with mirrors and chrome and shots of color like red or purple. Edgar Allan Poe themed art adorns the walls and fancy areas for sitting and soaking in the atmosphere. My room was impressive in regards to the many modern amenities and technological touches including plenty of usb and regular plugs, a wireless blue tooth speaker for me to carry around and use for my audible book and music, a wireless conductive charger alarm clock, dimming side board lights along my bed, streaming channels on the television, and vault within a self illuminating closet. The room was decorated in a pleasing to me aesthetic as well. The bathroom was mostly as you would expect except the toilet was oddly partitioned from the rest of the room. The glass door to the shower was near though as it opened both ways. Very convenient. You can also take the "green" option which means no room service in exchange for several hundred Marriott reward points which I opted for. The gym was top notch and directly across from my room. It had modern machines with interactive screens allowing you to take virtual hikes as you Road your elliptical or machine of choice. There were plenty of towels both to dry off with or refrigerated in a fridge that also contained complementary water. They also offered apples and a water infusion machine with different flavor options. The things keeping this from being a five star rating are as follows: 1) parking is too expensive and I had to find a cheaper alternative. 2) there was not a fridge or microwave. 3) the only access to food or drinks was through fees in the mini bar, expensive cross water bottles, and makers mark whiskey display. All over priced and taking up clearly monetized space. 4) there were elevators for "residents" across from my room which I used once. The entrance and exit go to the same building and are literally feet apart from one another. However, I was told to not use them again. Better signage or a relaxation of this absurd policy would be appreciated. 5) while the tv streamed and was nice it frequently froze and glitched rendering it mostly a nice wall decoration. 6) sometimes ergonomic concessions were made to style. For instance, the living area has a beautiful high backed chair with a bobbing light above it and a glass circular table in front of it with a full stocked alcohol bar from makers mark to other proxy liquors. The glass mini bench just near that juts at an angle facing the tv with a stool beside it. Thing is, the elbow room is non existent at the high backed chair and if you don't slide it forward you have a hard time eating at the table which is already crowded with a liquor display that resents your attempt to use the table for anything other than drinking. Meanwhile the glass mini bench is nice but does not move and the stools are heavy and awkward to move. Beware middle of the night urination trips as you may collide with either in the dark. In sum, this is a beautiful hotel with many modern and cool technological features for the tech savvy traveler that has a lot of micro transactions and over priced parking which may be a bit of a turn off for business travelers. I would stay here again however, as I find it's pluses to outnumber the minuses. read more

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From the start of our stay to the end of our stay we were impressed. Came here for my husband's birthday weekend. I originally requested a regular room and we were comped a suite on them. When we walked in there was a bottle of champagne and chocolate waiting for us. The suite was amazing! It was in the corner of the building. The windows were from floor to ceiling giving us a panoramic view. The decor was contemporary and trendy. The king bed was comfortable. The service was prompt when we needed anything. Special thanks to Gildas, W Insider and Loren, concierge for your help and recommendations. Would definitely stay here again. read more

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All the W goodness. This one has it in droves, from stellar service to comfy beds to products full of Bliss. Even the most basic room (killer rates for winter) allows for a stylish stay. No complaints there. Typical scene with DJ on weekend nights, but nothing too outrageous if that kind of thing is typically off-putting to you (that is, I've seen some uh, amusing scenes while in the lobby of various W hotels). The view from the room was pretty dreary, though, so if that matters to you, pay to upgrade. I don't think I opened the blinds once and when I recall my stay here, I feel slightly depressed just thinking about it. I need a view I guess! What I do need to tell you is that this W has a pretty awesome gym! There's a Peloton bike! And a great amount of space, with elliptical machines, treadmills, free weights + cable, not to mention a separate area in which to stretch and plenty of natural light. I was spoiled by this W and then went to the one in Montreal where the workout room was in the basement and rather dreary without natural light. Location... a short stroll to Boston Common, Chinatown, theater district. Quincy Market/Faneuil Hall are just a bit more of a hike. I stay here again at these bargain rates of around 160/night but likely wouldn't pay the typically $300 + that the W typically demands in high season. read more

Check out Josh at the bar. Drinks are fabulous and he is a doll! Can't wait to come back!

I was not impressed with my stay. I'm a titanium elite bonvoy member, so I upgraded to a suite. The bathroom was in horrible condition, with rust and peeling ceilings. I was celebrating a friends birthday, and had paid to have champagne and balloons in the room prior to our arrival, and they were not. We were heading out that evening, so they arrived after the fact which was useless to us. read more

W Boston - Broken drain - Hotels Near Me - Boston, Massachusetts

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Service is superb !! Hands down awesome :) but if your expecting luxury hotel living this place is not going to meet that expectation. It's just okay .... The hotel interior could definitely use more renovation. 10 min walk to Boston commons. $65 valet your car with in and out privileges. Only two small elevators ... if you run into a time with conferences it'll be busy. read more

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Beautiful, hip, fabulous and fun hotel in a great location, surrounded by restaurants, theaters, entertainment, shopping, sight seeing! I researched several hotels in Boston, and so happy I picked the W! Live DJ and dancing on Friday and Saturday nights in the lobby bar. The room was stocked with snacks, Nespresso, and a fantastic minibar. Even if you don't drink, it's a great photo opportunity! Steps away from Chinatown; 10 minute walk to Freedom Trail; 15 minutes to Copley Place. Excellent customer service across the board! I received an informative pre-arrival email greeting. From the moment I arrived, EVERY staff member was friendly, positive, welcoming and happy to help! I will definitely stay at the W next time I am in Boston!!! read more

Had the pleasure of staying here this past weekend with family. First of all the interior is beautiful and classy with a sleek lounge feel. The room has a well stocked mini bar and the beds were as comfy as can be. At night this place turns into a club downstairs so you don't have to go far to find the party. I would definitly reccomend this hotel to anyone staying in Boston. It is also in a great location to explore the city! read more

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Garbage customer service. We called to cancel a room because we were coming from Maine for a concert and the hurricane was supposed to hit mid coast Maine. They said they would put a pre cancellation in their system and then orbitz would need to call. We called orbitz and waited on line with them while they tried to connect with the hotel. The hotel never picked up and never took Orbitz's call and never picked up again when we tried calling back. No option to leave a call back number or VM. Next day they wouldnt honor the pre cancellation because they said they had no note and that we didn't send an email? Tons of excuses, blames the "third party booking through orbitz" as a part of the reason. Like no one uses orbits, kayak, hotels.com to book a hotel? They said they have no way to look up our calls from the previous day because there just a "small boutique hotel". Pretty sure "Douglass J " just doesn't want help and that he wasn't actually the manager of the call center like he said he was, but overall crap attitude for folks dealing with a hurricane and that we're literally told that we would be able to get the reservation cancelled the day before. Good luck with your small boutique hotel and "not my problem" attitude towards customer service. Also Douglass, You mentioned there's no record of my family of Orbitz trying to call you guys and that it's ridiculous for me to state that we couldn't get through, because you guys pick up all the time and that is literally all you do because your a call center ... enjoy the screen shots of the Orbitz representative trying to reach out with no luck and also that we couldn't get anyone to pick up after the initial call. Your a scumbag. read more

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I am huge fan of W Hotels and this location did not disappoint. This hotel is in a brand new building just south of Boston Common, that just a few years ago was a parking lot. They have a sleek lobby area with a long wall of floor to ceiling glass. There is a great lobby bar, which gets very busy at night. The staff here are great as well. They greeted us warmly when we arrived and got us on the guest list for Tunnel, the lounge club in the basement of the hotel. Our room was fantastic. I forget what type of room it was, but we had a spacious queen bed and a desk, plus a decent sized bathroom. It was very modern and felt special. I used the gym as well and for a hotel gym it was pretty solid. The W Boston is fantastic from top to bottom. You can do no wrong by staying here. read more

W Boston - Hotels Near Me - Boston, Massachusetts

Mary Anne the concierge may be the best I have ever encountered. Hotel is perfectly located to everything near the Theatre District. Fun bar, great staff. read more

Loved this hotel! I arrived super early and my room wasn't ready so I hung out in the lobby for a bit, I like the high top table with lots of electric outlets, perfect for getting some work done. The couches are comfy too. I decided to grab some breakfast and they comped my breakfast because the room wasn't ready, which was super nice of them. We ended up in a suite (the Marvelous suite) which was awesome. I have never stayed in a room with an exercise bike and a yoga mat and exercise ball, that was cute! Loved the bathroom, large shower and bathtub. Views from the room were great. Staff was super friendly. I asked the valet guys if they could grab something from my car and they did so immediately and were super nice about it. The gym on the 4th floor is great. 8 or so treadmills, a few elliptical machines, some free weights, yoga mats, balls, etc. At night the place was pretty crowded, good crowd, young, hip "W" crowd. I had a delicious martini. For breakfast I ended up with the smoked salmon with cream cheese one day and eggs over easy the next day. Waiters in the restaurant were super friendly and accommodating. Food was tasty. Loved the chicken sausage. Love the W! Always treated like a queen here! read more

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This hotel is perhaps one of the trendier hotels in Boston, but it does not seem as Wow as other W. The hotel was first opened in 2009, which means they were built during the economy crashed during 2008 so many referred this hotel as "W built on cheap". I have to say although it may not be as cutting edge as ones would like, but this is still a very nice W Hotel. W Boston located in the theater district, adjacent to Chinatown, which means very easy to find foods and nightlife never disappoints. Bars and clubs within walking distances. However, you will hear continuous sirens throughout the night. It is about 1.5 block walk to the subway "T" station too. Very easy to navigate the city with public transportation. I feel safe to walk around the hotel past midnight. Hotel lobby is very gorgeous and comfortable, which transforms into a nice bar at night. The gym is however somewhat small and disappointing. I wish they could add a pool or sauna at least, but not the case. Wheel (Valet) people are very friendly, one of the best I have experienced in W hotels. They always eager to help and open the doors for you before you reach your hand out. They also apologized profusely when the Acura experience was down for the day that I needed it. Welcome desk agent Monica was very accommodating too. I arrived on a red eye flight and I appreciated her help to rush the room for me. The room that I received was one of their suite, "Wow" suite. It sure did not disappoint. Spacious room on the corner location. 1.5 bath. Separate bedroom and living room. They have a nice dining table, very comfortable couch, and an open bar in the living room. A big sleeper sofa in the bedroom along with the W Signature Bed. Great shower pressure with the option to change into mist which I enjoyed. One word of caution. This bathroom do not have any door except the toilet. The wall between the bedroom and bathroom is separated by a transparent art piece which can be bothersome for some. However, there is a door between bedroom and living room so friends can take turns to shower. All in all, this is a great experience at W Boston. I would highly recommend this hotel to others. read more

W Boston - Wow suite living room - Hotels Near Me - Boston, Massachusetts

Good location, professional staff, and a nicely appointed room. But the beds/mattresses are awful. We had two queens. One was rock hard, and the other sagging but hard once you got to the sagging's end. Both mattresses were covered in some plastic-y material that made tons of noise when anyone moved and was hot and uncomfortable. None of us slept much during our three-day stay. We won't come here again. read more

Is W Boston as sexy as it sounds? Answer: Don't go with your parents. Unfortunately my roommates insisted on going to bed and started snoring obnoxiously . All jokes aside the W Boston was a very comfortable experience with yummy food and fun events. Our welcoming room came with a mini bar with drinks and chips. Placed right on the border of China town their are much places to visit if you are a foodie. The hotel is one block walk away from Boston Commons and situated in a un-touristy area. Amazing fitness room located on the 4th foot and a delicious breakfast area downstairs. Overall, wonderful stay and would stay again! read more

Walked outside for a smoke and a phone call only in my shirt. it's 9 degrees out and the asshole bouncers wouldn't let me back in because it switched to clubbing hours. I was 28 at the time. It's 9 degrees out and my sister rented a floor for the wedding. No one will come and get me because they are passed out or still partying and don't hear their phone. I ask to wait in the heat for 2 seconds while I'm calling someone from a room to come tell them I am supposed to be here. the bouncer goes, 1, 2, outside. with the sickest smirk on his face. I finally get in touch with one of the mades of honors and she gets me in while cussing out all these workers. what a group of douchebags they have guarding the doors. they just saw me walk out of the place. W lost all my family and anyone who was part of that wedding business after that. 5 years later I had to write a review. all because of 1 bouncer. easily avoidable mistake. hope that guy is still working outside on 9 degree days. read more

We ate here when we saw a show at the theater district. For a "bier garden," they were pretty short on beer. They didn't have the first five beers I asked for and the service was slow. The food was ok but the "spicy shrimp stew" was none of those. There are better options in the area. Avail yourself of them. read more

The staff was very friendly and accommodating. The location was great for us- as it was right next to the park. We trusted the front desks recommendations for restaurants and they were spot on. read more

Valet workers were extremely rude. Spend your money at the moxy next door. It's much better

Chris at the front desk was wonderful! The staff were all incredibly friendly and welcoming. We'll definitely be staying here again soon!

I have to say I am giving this place 5 stars and solely for the bellman. I forgot his name, but helped us when we got there, and just now when we were leaving. Super helpful, called out car before we even asked. Telling us about the history of the hotel and the lounge. Where to go and what to see. Amazing. Love hard workers like him. read more

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One of the cutest hotels I've been to. The staff is very kind and considerate. We checked in late Friday night after our train and they reached out because we didn't check in to make sure everything was okay. We needed extra coffee supplies because we quickly ran out and they gave up handfuls of Nespresso refills without any questions asked. The room was very beautiful, everything was perfect. read more

Ehhh location is ok. Checkin took a while but Christine was AMAZING. The doors are the loudest I've ever heard in a hotel and it's just great hearing them slam constantly. The people above me sounded like they were dropping bowling balls at random times which was just wonderful too. read more

W's role is to serve as a suburbanite's perfect fantasy of city living. We came for one night to celebrate our 20th anniversary. We'd originally booked the "spectacular" room and were upgraded to the "cool corner suite", room 628. Very large space with floor to ceiling windows presenting a vertiginous perspective on the Boston cityscape. The corner is at an acute angle, enhancing the sense of being surrounded by what was outside. Others have remarked on the superficial trendiness of W's decor and there's truth to that. Lots of glittery stuff in our room didn't work (Bose mini speaker, lighted makeup mirror w no light), and the see through screen between the bed and bathroom is only theoretically cool. Also on a Friday night be prepared for lots of noise from Stewart st, but isn't that part of the fantasy of city living? read more

W Boston - Cool corner view rm 628 - Hotels Near Me - Boston, Massachusetts

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Never, ever again. I'm a W Boston cliche. I read all the reviews and did the whole "well, people are salty, I won't be like that when I'm there". YES, you will. It's midnight and my room is vibrating from the "club" (hotel lobby) SEVEN stories below me. It's seriously competing with the sirens, horns and music coming from the street through my apparently thin windows. Long, dark presumably female hairs in the bathtub (I'm a short haired guy), not sure what the housekeeping standards are here.. Bathroom smells stale or mildew-y (picture a wet dog), no idea why. And in true review cliche fashion, yes, I was physically stopped (arm across the entrance) by security tonight as I returned from dinner, assuming I'm a drugged out club goer trying to skirt the cover charge. Meanwhile, I'm a VP traveling on business, but let me throw my arms up in surrender and fumble through my pockets to find my room key so you don't punch me in my face. I can really appreciate crowd control measures in a hotel but this is such low level and antiquated crowd control that it's insulting. This is NOT, NOT, NOT a luxury hotel. If you're a twenty-something party goer looking for the usual late night drama in a big city, this is the hotel for you! If you're ANYONE else, don't do it. No seriously, DON'T DO IT, You'll be me typing a review at midnight because you're so pissed that you fell for it. I wish I hadn't and NEVER will again, despite being a Titanium Marriot member (I know, no one cares including this hotel). What a let down, the whole "fun brand" (W hotel) of the Marriot portfolio is starting to become an incredibly reliable disappointment. I travel frequently all over the country and have hit most of the major city W hotels over the the years. There's a coincidental phenomena occurring across the country of this hotel brand forgetting who funds it and catering to the 20-somethings for the party scene, as if that can sustain the revenue. Such a shame as it's all so correctable, but they never will. Lesson learned, but never again, you are a stain on the Boston hotel scene W. Now go ahead and reply with "we're sorry we didn't meet your expectations" or whatever you copy/paste to reviews like this. This has all the bones to be a phenomenal hotel, but instead it's another of many 3.5 star hotels in Boston that just want to show up in search results. Shame W Boston, shame.. read more

While things like check-in, bag hold, room setup , and room cleanliness were certainly spot on, the experience that triggered this this review was something that often is medicore at most hotels - a simple breakfast. Traveling more than 130 nights last year, I can't tell you how many times I start my day wondering why someone can't accommodate a simple request in a restaurant. Kevin (our server) was excellent and made sure to clearly communicate my wife's and my requests to the team cooking our meal.  The team executed PERFECTLY! I particularly appreciated that the food was not greasey or soggy and still had awesome flavor. Out of season fruit came out much better than expected for this time of year too. I will be staying here again for sure! read more

Bottom line great hotel and wonderful service. I will definitely stay here again. Centrally located near everything. When I did my research on where to stay I chose this place as I figured we would put the car in valet and not take it out again until we left. That is exactly what happened as planned. Warmly greeted by the valet upon driving up to the hotel. Than at the reception at check in the process went quickly just the way I like it. Of course they need a credit card and your license i.e. I D. But please note Massachusetts laws are a little insane first Happy Hour is illegal so obviously they had a heart attack with the bottle of booze in my hand that I carried in from the rental car. I was told it was illegal to have out in the open and the guy at the desk quickly came around to hide it in my bag. All I can say is thank God I don't live in this state. Upon arriving at our room on the 10th floor I was in heaven. I immediately took a shower with the wonderful complimentary Bliss toiletries that they have in the room. Got into the fluffy robe they supply as well. The beds and bedding gave us such a great night sleep I never slept so late. So why didn't they get a 5 star you ask? Mildew in the shower I took photos and showed them that housekeeping needs to do a better job. The Keurig coffee machine was broken my hubby loves Dunkin Donuts and crossed the street instead. Lastly while getting dressed the maid walked in the room at 11AM even though check out is at 12 as she felt I left already? Whatever the joys of traveling. read more

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Stayed here for a night in January as a quick staycation. All staff were super helpful and friendly. Paul at the front door was amazing. He helped with our bags and gave us great recommendations for nearby spots. I am always very impressed when someone is clearly just doing SUCH a great job at their job -- and that was Paul. Our room was awesome, the lounge cocktail was perfect -- will definitely stay again! read more