I recommend buying any type of vehicle from this dealer. Not only is the staff amazing, & helpful,…read moreI swear they go above & beyond to help make the customer happy. I had the pleasure of buying my Durango from Butch. I did the application online & he called me the next day having me approved for exactly what I wanted. He gave me s list of everything I needed to bring down, & having it all - I was in, had the papers signed & out in less then 30 mins.... Driving off the lot in my new car! I swear, I can't recommend this place enough. I'm still in shock at how awesome Butch was & the manager Eric was the exact same way. These guys have become my angels in helping me achieve my goals in a vehicle when everywhere else turned me down. Thanks guys, I can't explain how amazing you made this experience. I am going to send every person I know that is looking for a great vehicle...

They got me a loan that I am currently having to take into litigation. Stay away from them.read more

Was in a bad schedule with work for a time being. Bryan was able to work with my schedule and knock…read moreout some front end fixes I needed done. He is fast efficient and does good work. The value outweighed the price! Now on my free time I can get back off road!

Bryan is a fantastic mechanic, he has worked on all my Nissans for many years. He comes directly…read moreto my house, performs all the work with his own tools and leaves me with an updated, working vehicle. I can't recommend Bryan more, you'll be very happy with the quality of his work and also very happy about his pricing. Less than 50% of the what the dealer would charge and more convenient.

Daniel is a great find! Service is terrific and at a very reasonable cost. He goes the extra mile…read moreto be sure everything is fixed to perfection. Only wish I had known about him sooner, car care would have been better quality and saved me some money! Will definitely take both cars there for any car care needs!

I've been coming here for years, and ever since Daniel left, the customer service and…read morefamily-friendly atmosphere have completely disappeared. The woman at the front desk was extremely rude--she even mentioned her $10K rent as a reason for raising rates to $175 an hour. When I asked if they still honored the family or military discounts, no one could give me a straight answer. I was originally quoted $399.99 for a service, but the final bill came out to $1,500. When I asked for clarification, all I was told was that "that's the price for a basic brake job," yet no one could even explain what was supposedly needed over the phone. Very disappointing experience from a place I trusted.

Have visited Nava several times over a year and a half. They aren't very organized but, they get…read morethe job done. I've had them repair things on my car three different times (engine mounts, window gear repair, and ac unit fix) and was satisfied with my service each time. However, I recommended my mother to get her door lock fixed by them and it stopped working again about a week later. Then, I recommended my brother to go there and they lost his deposit and almost overcharged him on his ac repair before they found it. I also recommended them to my brother's girlfriend for an ac fix and she said hers is working fine a month later! If this place is close by you and you need a small, inexpensive type thing done, give them a chance, maybe just don't expect perfection because like I said, they can be busy and disorganized. I'll be taking my car to them at least one more time since they've honestly done decent work for me specifically.

Great honest workers! I went to a different place prior to finding this auto repair shop and the…read moreother spot wanted to be over priced and ask for repairs that weren't necessary! Glad I found this shop !

Billy, You're a good man and I've been trying to reach you for a couple of months now with no…read moresuccess. I hope you still own the shop, but every time I call, I'm told you're unavailable or that you've been out due to an injury. I haven't visited your shop in about three years, and I noticed some new faces there, but I have serious concerns about the work done on my vehicle--specifically by Shane. I brought my car in for routine maintenance, including a new radiator, fuel pump, window regulator, and control arms, and paid $2,000 for the service. When I dropped off the car, the only steering issue was the need for an alignment and the bad control arm. However, when I picked it up, I immediately noticed several new problems DBC Malfunction Start-Off Assist Inactive DSC Malfunction Cruise Control Failure. These are all related to steering and stability--critical safety components on a high-performance 450bhp 335i. This turned my car into a dangerous liability. Concerned, I took the car to Arrowhead BMW, where they confirmed that parts were missing and fuses had been pulled--issues that were not present before bringing it to your shop. I personally handle most of my car's maintenance and only bring my vehicles in when major work is needed. I've trusted your shop for years and have always had good experiences in the past, as reflected in my previous Google review. When I picked up my car, Shane rushed out, citing a personal emergency, without giving me the courtesy of reviewing the work. When I returned the next day to address the issues, he dismissed my concerns, claiming an alignment would fix everything. This was completely false, which Arrowhead BMW later confirmed. Because of the damage caused, I had to pay $4,700 to repair what was improperly done. I have the proof and receipts to confirm that my vehicle was mishandled. I am reaching out once more in good faith, giving you one more week to respond before I pursue legal action. If I do not hear from you, I will be suing for damages beyond just the cost of repairs, as this situation put my life, my wife's, and my children's lives at risk. I am also deeply concerned that this may have been intentional or discriminatory in nature. Regardless, it was reckless, and I will not let it go unaddressed. I regret having to post this here, but I have exhausted other options. I look forward to your prompt response.

charged over 2k for a simple radiator and coolant fix and it seems as if they were stressing or…read moretrying to do it in a hurry and damaged a part

I've brought my truck in twice now and both times I have felt safe and comfortable with Mike and…read morehis work, I will definitely continue to bring my vehicles to him. The first trip he helped w a shifting linkage issue and the second time he did the 100K check-up - both turned out great! If you need honest and reliable work, go check out Mike at M&M Car Doctor!

Olvin has helped me out a few times over the years, and with my most recent trip out to Portland I…read morehad some issues I needed fixed on my pickup. Not only was the price well below what I expected, he took care of it promptly so I'm not behind on my trip. If I wasn't out of state so often he would be the only mechanic I would ever go to.

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

I had a small winding noise on my Honda accord and I'm the type to take care of things before it…read morebreaks. I recently moved to Texas and could not find myself to trust any other mechanic other than George and his team. I called days earlier explained the situation and he encouraged me to bring it in and they will take care of it. I showed up on the time and date I said I would and dropped off the car. Even with bays full of cars George took it upon himself to expedite my service since he knew I only came to fix my car at his shop. He had every opportunity to lie and say whatever about my car to get more money since he now knew I needed to get back home but that was NOT the case. He explained the problem, gave me a solution, and gave me fair pricing. This is why I go to Import Life and will make a drive out to Arizona for this type of service. I am tired of other mechanics that don't do a good job or the dealerships that charge an arm and a leg. Thank you import life!

I used Import Life the entire time I lived in Phoenix but before I moved to CA I took my Pathfinder…read morein to replace the catalytic converters (which we all know are very expensive). Afterwards the check engine light came on instantly, took it back they said it was fine and that I would have to drive back to Phoenix for any replacement issues in the future. Lo and behold it's been two years of catalytic converter issues and no replacement or refund. I drove the catalytic converters back to Phoenix from CA and I still haven't gotten any resolution. Long story short...the trust I had in this shop has all gone out the window. Thanks for taking $3,000 out of my pocket cuz you knew I was moving out of town!