Rob came on time fixed the issue quickly and effiiciently…read more Probably one of the most painless service calls I ever had.

I would highly recommend Appliance Service Pro for any repair needs. My dryer stopped heating and I…read morecalled them and had an appointment made for the next day. They were professional and efficient. My dryer was back up and working within the hour. I will always call them for any appliance repair. If I could give them 10 stars I would.

After calling around to a few companies, I was thrilled to find one that was able to come same-day…read more Chase was quick, knowledgeable and thorough in diagnosing and offering solutions for our fridge. We greatly appreciated his honest feedback & never felt like he was trying to sell us on more than we needed - something that seems to happen more and more these days. 10/10 would recommend Roka (and Chase) to anyone needing appliance support. We will definitely be using them again in the future!

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

Zero stars. I chose Wilson & Myers because they marketed themselves as an established, locally…read moreowned, family-operated business with experienced founders. When problems arose, manager Mark Afone told me the advertised founders, Rich Wilson and Leo Myers, weren't involved in the operation. Despite repeated requests, I never spoke with ownership. That experience did not match the personal accountability their marketing led me to expect. I hired them to fix a minor door-sealing issue on our Thermador built-in refrigerator. Their technician left us with damaged leveling mechanisms and an unsecured refrigerator in the middle of our kitchen that could tip forward when the door was opened. I was present and watched the technician damage the adjustment mechanisms with a power drill. He said he would get parts and return the following morning. He never returned. After repeated calls and failed callbacks, I hired another company to secure and reinstall the refrigerator. That emergency service cost over $1000+. The second provider corrected the original door issue with a minor adjustment at no additional charge. Wilson & Myers sent another technician to inspect. Their manager subsequently confirmed the damaged leveling rod couplings in writing and offered to replace them. I accepted. They scheduled a corrective visit --another no-show. When I requested reimbursement and parts so another provider could finish the work, they directed me to their insurance carrier. After the carrier denied coverage, Wilson & Myers told me there were "no additional steps" they could take and considered the matter closed. The damaged couplings remain unrepaired. A minor service call became an unsafe situation, a $1000 emergency expense, and a month of chasing a company that ultimately walked away from resolving the damage. In my experience, their promises of professional service and accountability did not match what they delivered. I would not hire them again or recommend them. Fraudsters.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

Alex got back to us very quickly with an initial quote. He went over options with both original…read moremanufacturer and after market parts. He was able to get the part quickly, find a day that worked for us, and was flexible when we had something come up on the original date. He communicated leading up to the appointment, arrived on time, and completed the job within 15 minutes of his estimated time frame. Additionally, he gave his honest opinion throughout on what he felt needed replacement vs repair vs just a good cleaning. Really outstanding experience, will absolutely call him again for any other appliance issues.

Alex was fast, responsive, reasonably in pricing and extremely knowledgeable. My dryer's heating…read moreelement went out, and he was able to quickly replace it and get everything working again. He took the time to show me the work he completed and explain what he had done. Very thorough, professional, and easy to work with. I would highly recommend Alex!

Oleksandr was prompt, proficient and thorough (and patient with our inattention, which contributed…read moreto our problem); and he took care of another minor problem that we hadn't even mentioned. Not inexpensive, but well worth it.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Anatoly is the best when it comes to appliance repairs…read more I have used him on several occasions and he is professional, knowledgeable (21+ years in business) and fair on pricing. He came to look at an oven/stovetop and was able to diagnose the potential causes. He took everything apart and put it back together. While my unit needs a new part Anatoly did everything he could to fix without needing to buy a The trip charge is very reasonable at $70. I recommend A to Z Appliance Repair to anyone needing to fix or tune up their appliances.

Anatoly is amazing - He is honest, he doesn't try to upsell you on anything, and he is extremely…read moreprofessional and communicative. When I first contacted him, he called me back within 15 minutes and was at our house to fix our washer by the next day. On his first visit, he worked with us to find an affordable fix for the short term (instead needing to order an expensive part). After a few weeks, we decided that we could afford the long term fix and called him back. Again, he responded almost immediately, ordered the part, and fixed our washer. He even followed up afterwards to make sure that it was still working. I cannot say enough good things about Anatoly!

This company was very quick to respond, was able to diagnose and fix the problem immediately. Fast…read moreturnaround, quality work and much less expensive than I had anticipated. Highly recommend!

Came out and gave a quote. Pretty expensive so we're gonna hold off and see if we can get it done…read morecheaper somewhere else. The technician was kind of rude and couldn't speak any English. Meh.. not sure if I would recommend this company.

I called High City with a unique request to find a replacement control panel for a Wolf downdraft…read moreunit. The panel had been lost in a remodel, and the discontinued part was proving difficult to find. Russell at High City was a rock star to work with. He listened, and he and the crew there went no the hunt. He could have easily said it wasn't possible but they stuck with it. Turning over every stone, the eventually found the part. Many thanks to Russell and the High City crew. They saved me a lot of money by not having to replace the whole unit. They really went the extra mile to finish the job. First class.

I had an error code on my Bosch dishwasher that indicated a water overflow. I couldn't figure out…read morehow to access the overflow pan to dry it out, so I contacted High City. I explained to the tech that I had a backup in my kitchen drain that probably caused an overflow. He insisted that he had to do a full diagnosis and find any leaks. He never accessed the overflow pan. After an hour, he declared that the dishwasher needed $750 in repairs. I declined to have that done and just paid the service call fee. Based on internet research, I used a hair dryer over a few hours on the bottom of the machine to dry out the overflow pan. The day after the service call, the error code cleared and the dishwasher is working fine. I really don't appreciate the attempt to sell expensive, unnecessary repairs.