Service was excellent. Communication was excellent. The quality of the job was excellent. They…read morereally went out of there way to help our parents. We called from our location to request service at my parents location. The weather was terrible, the roads were terrible and it was around 7pm. He was at my parents location very quickly, did a great job and even sent us a video of the service so we could have piece of mind. Price wad on par with other business and well worth it. I doubt anyone else would have provided this level of service. Thank you for prioritizing us in our time of need. We appreciate you. Keep up the good work.

Amazing business the owner is deaf, very helpful guy he answers every message and helps out with…read moreall his customers

Attended a snow tubing event at Greystone Feb 2026 and the inefficiency of the snow tubing process…read morewas shocking. We haven't been in a few years. For a 2 hour event our 3 kids went down the hill 7 times. It wasn't having busy. We've been at busier times. First the check in process was held up. The ticket printer broke and the staff didn't know how to fix it. The manager called for tech support and the other staff waited. The POS was still working, why couldn't they just write down the pass instead of making everyone wait in line for 20+ minutes while the manager spoke with tech support? A parent at the front of the line asked if the kids can just go out and get started and they were told no. The hill waiting for everyone to exit is the hold up on the process. Before the next launch everyone has to exit a t the bottom. It takes forever. We timed it, approx 14.58 minutes once hooked to the exit point. A little longer once there was a bottle neck after their pos was back up and running. We compared to amusement park and water slides and Greystone is left as inefficient. For the price of tickets, it's better to save your money for Seabreeze or Bristol Mountain. The Waffle House was just as inefficient in customer experience. We asked for 3 hot coca and waffle bundle. Staff apologized that more waffles had to be made but would be right out. It was one employee. Staff then helped the queue before putting the waffles in the toaster oven. For 3 waffles it took another 20 minutes and they ended up having 12 waffles to make after. Why is there one staff member scheduled to check people out and make the coffee, cocoa, waffles etc? It's something I expect at Disney, not a low populated snow tubing location.

So much fun! We went as a family of all ages and enjoyed ourselves. The staff was helpful and kind,…read moreespecially to my elderly mother (who had a blast tubing) We had various level of ability and all of us felt safe and able to participate. I would recommend it for groups looking to have fun.

Outstanding service!!!... very knowledgeable and professional... would recommend to anyone... this…read moreis the one vendor that will "make you" NOT "break you"...check them out.

Wonderful caring staff, great place for a dock or for supplies. Definitely recommend as their…read moreknowledge and experience is unsurpassed

2017 boat slip was flooded due to high lake water. No refund but I was lucky enough to get a…read morecredit for 2018. However, I sold my boat and wanted to sell my slip. NO was the answer when I asked. This in no way would make one bit of difference to the owner. She is not real warm and fuzzy anyway. I now can dangle my feet off my slip all of 2018. How bout that for customer service. In all fairness they could at least upgrade the docks. I know my $1048 is a good start!!

I came to Mac's II for an inspection and an oil change. The people that work there couldn't have…read morebeen nicer and the prices were very reasonable. They also offered a first time customer discount! During the inspection they found an issue with one of my tires and fixed it free of charge. I would highly recommend Mac's II!

I've been going to Mac's Auto Service 2 for all my vehicle repairs and maintenance for about a year…read morenow and I can honestly say that these guys really know how to treat their customers. Everyone is so kind and friendly and they really know their stuff. They have technicians with decades of experience in the automotive industry and who really enjoy what they do. Stop in for an oil change or a FREE estimate for your vehicle repair needs and you won't be disappointed

I have Volvo Penta 1200 IPS engines on a 2014 60' Predator Sunseeker…read moreThe staff were professional and friendly. Tyler worked on my engine from 3:00pm to almost 10:00pm on a Friday. He diagnosed the problem and special ordered and expedited the parts from Europe which arrived a couple days later. He and Dave came out and prepared the engine for the parts replacement so when the parts arrived they were installed expeditiously by Tyler and Dave. What caused the damaged parts was still unknown so once the engine was operational Tyler and Dave continued again into late hours to find the problem. Finally, it was an incorrect small brass fitting that another mechanic had used in the past which had a hair line crack in it that allowed air into the fuel filter. Lucky, he had the Volvo part for replacement. He checked the other engine and we replaced that brass fitting as well because you could see the crack forming. While they both were in the engine room they noticed transmission fluid leaking from solenoid seals in the PODS. They asked and I had them replace those as well. I ran the boat for 6 hours across Lake Ontario and it ran beautifully. Thank you Tyler and Dave for your determination to get me running as quickly as possible and by the why the pricing was reasonable and fair. Sincerely, Joe

If I could give 0 stars I would. My experience with Tyler was one of the worst I have had anywhere…read more The following took place over the last 8 weeks. I took my 1990 Crown bus conversion in for an inspection and to have the fluids and filters changed for the tranny and the engine. I supplied all of the fluids and filters, as a Detroit diesel takes a specific type of oil. When I returned the next time I was handed a list of 9 items that the tech said would fail the bus, and an estimate of $10,000 to make it road worthy.The first thing on the list was that I had no brake lights. Not true, the tech did not know enough to release the parking brake to check the operation of the brakes. Next was the wipers which he said were inoperative on the Passenger side. I came out, took a video of them operating and showed it to Cole the service writer.This precipitated my questioning of the remainder of the items on the list. I proceeded to look up the remaining things on the list and found that half of the items were not required by the DMV. When the tech was confronted with this information his response was for Cole to look it up himself and if I came back he would fail it for those items. While I had the bus home waiting for a call from Tyler, I happened to open the lower bay and found all of my engine oil and filters. They had replaced my oil with something else which is potentially harmful to a Detroit Diesel.My confidence in Moriarty's assessment of the bus was next to 0 and I asked to talk to the owner Tyler. It took almost 5 days for him to call me. During the call there was no apology for the mistakes made by his tech that had caused me great expense and time to rectify. Instead I got excuses and a diatribe on how he wasn't sure he wanted to keep working on buses as he spends a lot of time giving estimates and then people take it somewhere else and he couldn't run a business that way. In the end I said how do we move forward from here? I was told to make an appointment with Cole for when Tyler would be there and he would put the bus in the air and go over the items with me. I did this with Cole and the appointment was two weeks down the road. I said I would drop the bus off on Sunday  and that I would return Monday morning when they opened the door at 8 oclock to meet with Tyler and review the issues with the bus. This arrangement was well documented with texts from Cole and me. I returned at 8 am Monday. Imagine my consternation when I was told that Tyler was not available to put the bus in the air and review it. I said I wanted to talk to Tyler but was told on two occasions he would not come out to talk to me. I told Cole to change my oil and filters, and to credit my account. After waiting 4 days and hearing nothing I called and got no answer. I soon got a text from Cole that he would call me in 5 min. It was only with this prompting that the bus was pulled in and the oil was going to be changed. This was Thursday and I told Cole I would be out Friday morning to get my keys and a receipt for the refund and that I would be picking up the bus Sunday and that I was done with them. I have never been treated this way from a business that I was about to hand over $10,000.

Horrible Company, assigned to us through AAA to tow my sons car who was away at college: They…read morecanceled the request leaving my son on broke down stating he was not a member even though we have paid extra to add our son to the policy. $169 dollars wasted and not refunded.

Driver going 85mph with 2 damaged vehicles on back going down 490. Pieces of car flew off damaging…read moremy new vehicle. David lied and deflected aledging their tow vehicles only go 65. Don't use this business, and if you see their trucks STAY AWAY, you'll be left with damage and bad customer service! Real pieces of work...

Initially I had a difficult time finding a towing company that could flat bed my Dodge Ram 2500…read morequad cab. Then I called Ali's. I was told half an hour & within half an hour Alan, from Ali's was here to tow my truck. City driveways are 9 feet wide but that did not deter Alan one bit. He backed up his rig a good 70 feet to hook my truck. No problem. Alan was very knowledgeable and friendly all throughout the process, clearly an amazing employee during these difficult times. I highly recommend using Ali's for your next tow.

Ali's was contacted for a tow job at 10:45pm on a Tuesday evening. Due to the hour and the cold,…read morethe driver called us right away to confirm that he was leaving his location. That it's a 45 minutes after drive but will be there soon. Upon arrival within the estimated time, the driver shook our hands, tried to jump the vehicle and confirmed it's not the battery. Dropped the vehicle off at the designated location, sent pictures to confirm the truck is at this location and in the same condition it was at pickup. Super friendly and efficient service.