I can't say enough good things about Optima Benefits & Payroll. As a small business owner, they…read morehave been a lifeline for our company, Optimum Influence Media. A couple of years ago, we had a few issues due to our old CPA filing our taxes under the wrong FEIN number. During that time, I worked closely with Sheril Damelio to resolve these issues. Not only did Sheril take the extra time to help me understand what was going on, but she also made it a priority to check in with me and ensure these issues never happen again. She was a godsend. As our company has grown, we have taken advantage of the HR resources that Optima offers, and we have been extremely satisfied. Sheril answered all of my questions and even guided me through signing into specific portals, utilizing tools, and exploring other opportunities to support our business. More recently, I have been working with Kathy Freeman, who is exceptional. She is always timely with her responses, and I feel confident knowing she is handling our payroll. If you are a business owner in the Rochester area, I highly recommend utilizing services from Optima. They are second to none in our community, and we are so lucky to have them! Thank you all.

Would not recommend to small businesses or NEW buisness. We set up service with only 1 employee and…read moreafter only a couple months we felt it wasnt working in our benifit to pay for such a service and called to cancel payroll service with them completley. I believe this was done in 2017. From then on our buisness had gone through a change of management and more importantly we were trying to find our way as new buisness owners during a pandemic with little resources to no help. While going through bank statements for tax purposes we came across Optima Benifits every few months for different charges. When looking more into it we were still being charged every quarter for the last 7YEARS for a service that we thought we canceled. The charges started at $21 when we signed up and continued to increase every year... $75 to 78.50 to 83 to 100 and a few random higher ones. When going back to look at our contract a few things were done wrong on both ends but getting in touch with them was not the easiest processes when the found out why we were calling. On our end apparently we were supposed to send them written notification to terminate service after verbal communication which for wjatever reason we failed to do.... for the 7 years inbetween we DID NOT recieve any sort of emails, phone calls or written letters regarding any type of service they have provided us. We never not even once received any documents from them not even for annual taxes! So im not sure what we were even being charged for. We no longer had any paid employees to which we would need a payroll. This is a family owned buisness. All under 1 roof family buisness! So yes we should have caught this much sooner and we learned our lesson the hard way. On the other hand what type of moral ethics does a company have to charge anyone for a service they clearly not providing? In the end we learned a tough lesson and that is to not trust anyone with just there word... always read the fine print and reread btwn the lines and most importantly follow up and dnt just take them at there word.

I recommend the Friend for cleaning, the guy is very nice, he regularly clean my home very…read moregood,humble, respectful and friendly. He makes sure that everything is good before he leaves. I appreciate his help, he started with me when I got discharge from the hospital and I was impossible to me to clean my house, I was ashamed about the condition of my house but he makes it very easy to me.

Working with Kyle made the start of our businesses so much easier! He took care of the marketing…read moreside of things and it really took off! The exposure that he provided had a large return with positive reviews and financially. He is professional, easy to work with, new ideas and we will continue to work with Kyle as we expand our business. If you are a new business owner or an existing one we highly recommend Lily Communications!

Amazing accountant. I have used him for almost 20 years. Very professional and knowledgeableread more

My wife had used Charles Treviso of Y, T and Associates for many years. When we married in 2014, I…read morebegan to use their services. Chuck is amazing and extraordinarily responsive, often within hours. Me and my wife have LLCs and Chuck handled all of the set-up needs as well as handling our LLCs when we moved them from California to New Hampshire seamlessly, even though I assume he had to come up to speed on the state's tax regulations. He provides both me and my wife with coupons for the state to ensure we never get behind and he does all that at a very reasonable price.

Asked to potentially sign on as a new customer. Received a condescending note back, in effect…read moresaying that they wanted only certain types of clients. Unclear what types they're referring to. Could just be poor intake, but a poor reflection on company.

not an accountant or book keeper dont waste your time unless taxes is all you care aboutread more

Richard Gray, CPA of Gray Locey CPA, PC has been my accountant for over ten years, both for my…read morepersonal and business returns. He and his company have the highest professional standards. They are reliable and quick. I have referred friends and family to Gray Locey CPA, PC many times.

My organization needed an accountant to review a complicated situation on very short notice in the…read moremiddle of tax season. Fortunately, we were able to locate Ken Hall, CPA with Conlon. Ken was able to take on our task and complete it under a bit of pressure and deliver his report. It also involved giving his report in front of a State agency in a meeting with our group and others. Ken did an excellent presentation. We were very pleased with all he was able to put together in a sort period of time at a busy season for a CPA. He showed considerable knowledge especially in the area our organization especially needed. We are very pleased with Ken and Conlon CPAs.

Has been working with Kevin for several years, and he leads a wonderful team. He knows his work…read morevery well, and helps us understand the tax filing process. His team is so efficient and responds to our questions within the day or the next. Strongly recommend!!

I just got a DVD from this company for my daughter's dance recital. I paid $30 for it and this is…read morewhat I got: A show with people's heads/bodies walking in front of the camera A lot of ceiling coverage A clip of cheerleaders in the middle of everything that had nothing to do with anyone in the dance company. Poor sound quality and color. My suggestion, SEVideo, is that you take your orders and then take some time after the recital and do a little editing. Your "on the spot" production just isn't cutting it.

SE provides professional videos and has great customer service. I highly recommend them for your…read morevideo needs.