1. Vortex Detail Service

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Vortex Detail Service

5.0 (1 review)
Open • Open 24 hours

Services - Vortex Detail Service

Auto bug and sap removal

Handwashing

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4 years ago

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Tommy Terrific's Car Wash - Hand wash for our Supra

Tommy Terrific's Car Wash

(550 reviews)

Fantastic experience! I stopped in while my wife was in surgery to get her car freshened up and…read morewent with the mini detail. They absolutely knocked it out of the park. The car was meticulously cleaned inside and out and looked incredible when they were finished. This was a spontaneous adventure on my part, so she still had quite a few personal items in the car. The team did a great job carefully working around and moving everything as needed without making it an issue at all. Great service, great attention to detail, and a really easy experience from start to finish. I'll definitely be back. Highly recommend!

As amazing as Besrat is, Amy is the complete opposite side of the coin. Absolutely horrible…read morecustomer service. I'm a loyal customer who comes in weekly, pays for a monthly membership, and regularly purchases additional services. I buy their candles, support their other business ventures, and have consistently gone out of my way to support this establishment. Today, I purchased a $65 upgrade for a full detail and asked for an additional air freshener. Apparently, that's where Amy draws the line. One air freshener per customer. No exceptions. I politely explained to the lovely Amy that I had just paid for a full detail, had a wet dog in my vehicle, and would appreciate a little consideration. Her response? No. I then explained that I had no problem canceling my membership over this kind of customer service. Her response was simply, "Do what you need to do." And there you have it. What I find most troubling isn't the air freshener. It's the complete lack of common sense, customer appreciation, and basic understanding of how to run a service business. Imagine being so indifferent to customer retention that you're willing to sacrifice a loyal, recurring customer over an air freshener that probably costs the business pennies. Besrat understands the value of relationships and customer service. Amy clearly does not. Businesses spend thousands of dollars attracting and retaining customers. Amy managed to undo all of that over an air freshener. It's not about the air freshener. It's about the attitude. And unfortunately, Amy's attitude speaks volumes.

Vortex Detail Service - carwash - Updated October 2026

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