One star. Worst experience at Montgomery Village Eye Center today. Scheduled my mom's eye exam…read moredirectly on their website last week, but when we arrived on time, both of us taking off work, they claimed no appointment existed because they 'couldn't confirm' it due to a wrong phone number. They had her email but the manager lied, saying they don't email and emails are automated, I've emailed them info before and they've used it right there. No apology, no effort to squeeze us in, even though I had insurance details ready. Receptionist shrugged it off like it was nothing, and the office manager acted annoyed, prioritizing other patients while dismissing us. When she finally said to the receptionist to just reschedule, she walked away mid-conversation. As we left, declaring we'd never return, the receptionists looked at each other and literally laughed at us. Zero customer service or empathy, avoid this place if you value your time. And from the looks of the review history, I'm not the first one with their "great customer service"

I don't review often but wanted to add one here because both my wife and I made eye exam…read moreappointments this year, (it was time) and after going through the initial eye tests, checks and pictures (without dilation), we then saw Gabriela Miller, O.D. for review, discussion and additional testing. We were both happy with what she did, and how everything was explained clearly. Prescription eyewear selection followed and that was fairly smooth as well. I thought the frames selection was somewhat limited but I don't have anything to compare to currently. Overall happy with everything, and will return in the future.

Dr. Lebowitz and his staff are excellent medical professionals. I know I'm getting the best eye…read morecare exams. I've been a Potomac Eye Care patient for over 15 years. The eye glass selection is perfect. thank you. Regine Morris

Simply the best.... I have always gone to "factory " eye centers - where you feel like a number…read more Potomac Eye Care reminds me how health care uses to be... they are kind and patient. They are insurance wizards- can not recommend them enough!

Vicky is great but the other crew from the front desk to sales are cold and unwelcoming. Got the…read moresame vibe as myEye dr where they just want to give you an eye exam and then sell you glasses for a profit. The optional retinal exam is posed not something voluntary and the choice to buy eye glasses are basically forced on you. I made it clear several times I wanted my prescription sent to me and they assured me it would be sent. Sales person had 0 intention of ever getting it sent to me electronically. Beware

Greg was really helpful. He knows his stuff and is up on the latest tech; he even showed me his…read moreRay-Ban Meta glasses and explained how they work. He pulled several good frame options for me, listened to what I wanted, and didn't rush me at all. A really solid experience.

If you're looking for a place that truly cares about your vision, your look, and your experience --…read moreEyeworks Optical in Maryland is it! The service I received from Mr. David Richards, the manager and owner, was absolutely first-class. He created a customized experience that was unique to me -- from helping me explore hundreds of frame options to introducing me to independent eyewear designers who personally shared the stories behind their lines. I was especially impressed by the diversity of brands, including minority- and women-owned collections, which made the experience even more special. I even got a custom clip-on sun cover for my glasses and chose progressive lenses that are both functional and stylish. Add in great parking, a welcoming environment, and customer service that makes you feel like a VIP -- and you've got a 10/10 experience. Highly recommend Eyeworks Optical for anyone looking for quality, care, and style all in one place!

My experience at EyeWorks Vision Care Center has been exceptional. Owner and Optician David…read moreRichards is extraordinarily skilled at providing the best possible frames, fitting, and experience for customers. When it comes to eyewear, I should admit that I am one of those very picky customers (and David was so patient with me as I tried on many frames). I'm almost embarrassed to admit it, but I had already looked at two other optical stores before finding exactly what I wanted at EyeWorks. But beyond the look of my frames, they are expertly cut lenses. In the past, I've made the mistake of trying discount shops, including Warby Parker, Costco, and Kaiser Vision. Frankly, they didn't get my lenses cut properly, and my vision was compromised. Both pairs of glasses I got from David are stylish, and I see better than ever. The other team members, including Alan and Julie, were also great to work with. You can tell that I am a huge fan of this shop, having just discovered it last month. If you need new glasses or sunglasses, this is the place to go!

I made an appointment in advance, which I would highly recommend. Maria and I sat down and she…read moreasked me a few questions and paid attention to the answers. We spent a good while chatting as she wanted to know my lifestyle. I asked her to bring me some samples of frames that she thought would work for me. She was very attentive and patient as I tried and retried different pairs of glasses. Because she was paying attention during our chat, she remembered everything and found the PERFECT pair of glasses. I actually bought two pairs because I needed glasses for just computer work. I was notified when they were ready and made an appointment to come in and check them out. Again, she spent time with me to perfectly adjust each pair. I couldn't be happier with these glasses. The lenses are of a much higher quality than what you'd get at Lenscrafters, and it's really noticeable in the clarity of the glass. I tend to be a little rough on my glasses, but they have been perfectly fine, and extremely comfortable. The prices are a little bit higher, but with the attention to detail and the overall quality of the glasses is sooo worth it! You get what you paid for. I will gladly return for my next pair!

Super friendly and helpful staff. And very accommodating as…read morewell. my husband had to return multiple times for an adjustment on his new glasses and they did so without any hesitation. Would love to do business here again!

2.20.24 Ryden Optik…read moreis located in King Farm Village Center. There is street parking out front for those who are lazy or pressed for time. For those who can't parallel park to save their life like me, have no fear as there is additional parking in the back. There is a pass through/walkway around the corner. Dr. Thai had been my optician years ago, but due to life events, I left as a patient. Time passed and I am back to see Dr. Thai annually for my vision care. She is warm, friendly, and professional just as I remember her. I had my annual eye exam today. I was elated when she told me there are two types of tests that can be used for glaucoma: the air puff or blue light. Thank the heavens for technology! The blue light was so easy in comparison. Those days of torture and suffering with the air puff test are gone. Hooray!! I had lasik done in 2016 and she was impressed that my vision hasn't changed much since then and stayed the same as last year. Today I purchased glasses for nighttime driving with anti-glare lenses. The cost for my glasses and the eye exam was much more affordable than the optometrist I previously saw. I'm so glad to be back as Dr. Thai's patient. Highly recommend her.

Excellent optician right in Rockville! I have full confidence in Ryden Optik and have trusted them…read morefor years. They have been very helpful a d great with everything. Heavily recommend!

Wonderful friendly professional staff is most welcoming. I recommend this optical practice to all.read more

Everything went absolutely well. From the greeting to the final goodbye, I was completely…read moresatisfied, just like always. There is no reason for me to say anything negative about anyone. They are all very professional and friendly and respectful, with lots of patience. I will definitely recommend this office to anyone.

Everyone at All Eyes on Rockville is so kind. Because it is a small boutique location, they give…read moreyou individualized attention that makes it feel more than just an eye doctor. For example, they offer you tea and coffee while you wait. This time I hardly waited at all and they were quick yet thorough with all the tests.

Because of a recommendation from a coworker, I called All Eyes on Rockville multiple times (1/2 at…read more10:44 AM, 10:46 AM, and 1:01 PM, 1/3 at 2:17 PM, 1/4 at 3:33 PM, left two voicemail messages, and emailed them once through their web portal) to get an appointment. No response from them, unfortunately. It shouldn't be this hard to get an eye doctor's appointment. I called another place, the phone was picked up within one ring, and an appointment scheduled in a 2-minute phone call.

Thank you, Melissa for the excellent service. Melissa helped me find frames, measured and ordered…read moremy glasses. She was patient and kind. She worked up the best deal on my reading glasses and sunglasses. I am now patiently waiting for my glasses to arrive. This is my second visit to this Lens Crafters. The store is immaculately clean and they have a huge selection of designer frames and regular frames. It is very comfortable and their technology is awesome. You literally put this thing on your glasses and it measures everything they need to fit your glasses. I think they are a great location and you will be happy you went.

I went in for a pair of readers and Neal was wonderful. He has great customer service and was very…read moreknowledgeable of what I needed. Kudos to Neal, he was awesome.

Excellent customer service! The staff is friendly and patient. Their prices are reasonable.read more

My experience was absolutely convenient and customer service was great! I found it really dope that…read moreeverything was done virtually. The doctor has virtual access to the machines so it was as if the doctor was there. I was able to find 2 nice pair of glasses and was out within an hour or so.