No self checkout, automatically makes it a difficult and way longer experience shopping. They don't seem to staff enough to have an express lane open at some hours, so if you're only buying 1 item you WILL be behind everyone doing a full week's worth of shopping. Didn't see many employees walking the floor either so the few lines open back up very quickly. I won't be returning here until they re-open self checkout or more express lanes. Store itself is clean, well maintained, easily labelled aisles, friendly staff when you speak to them. Just not worth the wait in line when I can go elsewhere with self checkout. read more

Today I stepped in to get only the necessities and then some of course the snacks are not a necessity Services pretty quick lines are pretty sure selection is OK except for pain meds. They were running low places neat kept clean so I would say the ambience is good. I also came here to get gas at their gas station. read more

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The Vons that used to be a Pavilions. It's arranged differently than the other Vons. Lots of parking and other shops

Shopping at Vons, then getting Vons gas is like Christmas! Depending on how much you spend, you get cents off/gallon. In today's world this deal is priceless! read more

12/10/24 Great place to shop for groceries, convenient & close to other shops. I rarely shop here in the past even when I lived in Lakewood but it's another option. This location is also attached to a Vons gas station, so another plus for those who prefer to fuel up in non label station. Today, Hubby & I just stopped by for snacks while in the city. The aisles are neat & well spaced, inventory appear to be at par. The parking lot seemed a bit cluttered with debris, needing some attention. Additionally, a Starbucks is also inside of this store. There was no staff interaction & I only utilized the self checkout. I suppose if this was the case, I would have expected a warm smile or welcome from the employees, for which I did not receive. No muss, no fuss, basic. read more

Vons - 12/10/24 Decor at Starbucks inside of Vons - Grocery Near Me - Lakewood, California

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I hope these cashiers are making $30 since they have to do two jobs(cashier & bagger). This is ridiculous. We're paying outrageous amounts and no service . I'm retired. Going back to sending my order in and picking it up read more

Well, it looks like they worked out some of their management issues. Still not the same, but customer service, in general, isn't what it used to be. So sad. I will go back as needed due to convenience, but the prices will have me shopping elsewhere. read more

This review is not specific for Vons,but it is for the Starbucks located inside of this location today I was there and the person that was working had 0 customers when I walked up she rolled her eyes and said I'll be right with you I said ok when she was ready to take my order I said "hello" she stared at me and said can I take your order I knew then first , I proceed to order my drink I said I would like a Lavender ice matcha she said a WHAT!! I repeat my order she said anything else I said yes Venti with 4 pumps of Vanilla she literally hisss at me at that point I was pissed with her attitude I told her to cancel my order because it seemed to me she was having a bad day Overall if your having a bad day I think you need to suck it up while you are working because obviously you are representing your business while you are there this lady was horrible vibes i did not get her name but today is 3/19/26 @5:20 pm I was there when this happen all I can remember is she was Hispanic and was wearing glasses someone needs to talk to her about her attitude and the way she treats customers read more

Clean, stocked with many products. helpful staff, pharmacy present and discounts on groceries when using the pharmacy.

The Starbucks barista was sweet and quick to make my order :) She almost closed but waited for me and still took my order read more

Any time I need liquor it takes 15-20 mins waiting for someone to come unlock the cabinet. Complete joke, they have non premium liquor behind the locked cabinets. Do better read more

This place is constantly out of 18 pack coors light bottles. Nobody in stocking or management is doing their job and ordering more

Deli department advertises they make sandwiches. Yet every time I go in they don't have bread to make sandwiches. So either they never had the supplies or the worker I deal with is just lazy and doesn't wanna do it cause it's the same guy that this has happened multiple times. Lazy workers or store doesn't pay attention to their inventory. Overall attitude in the store isn't helpful as well and seem to have negative attitudes. read more

This Vons is very clean. Usually the staff is pretty helpful and friendly. Their bakery has fresh goodies. The only thing is that sometimes certain departments in the store you are unable to find employees. read more

***Crackheads love this place *** No cell coverage (not that many grocery stores pay for a cell repeater, but it is what it is), choice meats only, no prime albeit it keeps the cost of meat down. Service is very slow during predictably busy hours (it's about five PM, why not have more lanes open?) Nothing like waiting in line for 15 minutes while Dan reconnects with a high school buddy instead of ringing up groceries... Go here if Sprouts across the street doesn't have what you're looking for. read more

Not just this vons it's most all of them.typical no food service.all lazy people. Not surprised. And there groceries are expired.not clean.its sad. Everyone works at a grocery store got issues..we got to bring g back AI to work. You can trust humans. read more

Clean. Items easy to find. Excellent grocery store. Convenient to get to. Parking is always good. The staff is helpful as well. Great store.

I shop here all the time. The store is clean, bright, and well stocked. It's fun to look for bargains on the day old bakery rack. Unfortunately this time my milk turned sour by the sell by date. read more

I drove over here to get a plant and starbucks. Some guy was doing something to the register, no acknowledgment. I finally walked away after about 4 minutes of no acknowledgment. I asked two employees if he was OK and they said he did not work there ok.... there is other workers. Someone say something.... read more

Congratulations to the deli department! You outdid yourselves! My mom ordered platters of croissant sandwiches, veggies and fruit. The presentation was excellent and everything was very fresh. Thank you for your contribution to making our event successful! read more

Vons - Croissant sandwiches with turkey, roast beef and ham; veggies and fruit. - Grocery Near Me - Lakewood, California

For once, a good experience at Vons. The shelves were relatively well stocked, there were adequate number of cashiers and the lines were reasonable. My checker worked quickly and efficiently Good shopping experience read more

Thank you Stella for making my day!!! I've come in other days and the chicken has been dry and burnt.. :( Vons please train your staff and making your chicken constantly delicious. read more

Vons - Mango Habanero Chicken - Grocery Near Me - Lakewood, California

I just want to thank the manager Will for tracking me down after I had dropped my wallet. Will was kind enough to reach out to someone who's business card was left in my wallet to get ahold of me so that I can come pick it up. That person then found me on Instagram and message me to let me know. I had all my credit cards, bank cards, $500 cash and when I picked it up everything was still there. I'm so happy to know my local store cares that much about its customers. Thank you Will , you are an amazing human and thank you for being so kind and honest. I truly appreciate you and will be forever grateful. -Bre read more

Vons - Grocery Near Me - Lakewood, California

Best Vons in Lakewood!! My name is Riley and I am the new store manager at Vons! We have a Starbucks, pharmacy and drive up and go. Need a cake for a special event? We do special orders or have a variety of treats for those last minute run ins! Our floral dept does an amazing job creating beautiful Arrangments for a special day! Meat and produce are always fresh and great quality and our deli dept always has fresh hot chicken for an easy dinner! We are really a one stop shop for all your needs! read more

Vons - Starbucks and Drive Up and Go! - Grocery Near Me - Lakewood, California

Worst experience one of the staff followed me around the store and kicked me and my friend out even after we payed for our stuff just because of our skin color read more

Service at this store is always so bad. Workers here always have an attitude. There are a few managers and cashiers that are welcoming. Besides that this store always lacks grocery items. This store also has poor quality fruits and veggies. The smell of the bakery section is unbearable. Overall this store needs better training for workers and upkeep the ambiance. read more

The produce department was absolutely stunning! The manager and employees that helped me while shopping were friendly and very helpful. read more

Vons - Naval promo table - Grocery Near Me - Lakewood, California

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This store is slipping in a bad way, operationally almost zero staff. The added self check out has zero support staff to assist. I quit using them as prices are wrong quite often. Usually overcharging for items and sale price items are missed. Customer service is horrible, I went today and got a few items the cost was 30 bucks. I thought I would use a few rolls of quarters as the store never has change and want you to round up your payment. They say it is not a new revenue source but LA is having a coin shortage. Wow was I surprised when the checker who was a supervisor told me that their was a Vons Corporate company policy that mandates she is not accept to take quarters. Since when did quarters become non-legal tender? Then while stopping everything 2 separate times to point at the stores coin star machines and with a deal of sarcasm she told me quite loudly that's why we have those big giant green coin star machines at the entrance for coin exchange. I explained to her that I wasn't paying a 3rd party 20% to count 30 bucks in quarters. By this time the entire line was backed up because it was so difficult for a cashier at Vons to count out 30 bucks in quarters. Prior to leaving I asked the same cashier again she was sure, that Vons Corporate Policy officially does not allow cashiers to accept change in any circumstances and demands customers be directed to always use the coin star machine? She again confirmed that yes indeed it was a official Vons Corporate mandatory policy and was only following Vons Corporate policy. If this in fact a true Vons Corporate mandatory policy. I'll be starting a nationwide class action lawsuit ASAP as this is a Rico type situation of a organized criminal empire whos activity is to fraudulently steal from their loyal customers. However in reality I'm hoping it is in fact not a corporate policy. But rather just poor judgment from a rogue store supervisor trying to make policy to make her job duties easier. Ralph's is half a block away from this store. I'll never spend another penny in Vons, nor will my family. I already sent a email to "Vons Corporate" complaints department. I will also send an editorial to every press publication in the greater Long Beach Area. Contacting the Better Business Bureau. Etc.... read more

Website says pharmacy opens at 8. 2 employees told me it opened at 9. I went to manager desk and pharmacist was with her. Opened 10 min. late. Then find out they put my script on hold because I don't normally use this pharmacy. With the explanation they don't call and it'd be 15 min. To even check to see if the meds were available. I get it if your the only one working... but then be on time. Also if you notice I use the other pharmacy, give a courtesy call to let me know you think they called the meds in to the wrong place. read more

I find that there is a stench and a smell through meat department and I do t know where it's coming from. Not normal. Store cleanliness is not to standard or codes. Meat cases are ok yet still visible blood from months of not doing a thorough job. I do t understand why and how we got here! Leaders did you disappear? read more

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Thank you Anne the store manager at this Vons location for having empathy and compassion for me the customer as I needed some cold cuts for my son who is a " finicky eater". In addition, I would like to also thank Alesia who works in the deli. She provided me with great customer service and was amazingly helpful while preparing my order. read more

Stop jerking people off on your coupons and items on sale. They tried to get my wife 3 times in a row and then it's a giant hassle to fix it. I hate when companies takes advantage of people and this vons takes full advantage. You suck for doing this to people. Not cool. read more

This Vons used to be Pavilions, but they since changed, and it's obvious that quality doesn't matter. Opens at 6, still blocking aisles at 8, expired food, especially in the produce, and the store looked dirty. Workers passed by and didn't offer to help me reach an item on the top shelf. No checkers, only self-checkout. The only positive thing as the checker who helped a customer who had a problem with self-checkout. She saw my frustration and took my cart through. Other than that, so many other grocery stores to shop near me & spend my money. read more

This is the Vons I usually go to. I walk there. It's down the road from me. I walk out my door, turn left, turn right, turn left, turn right, I walk along the busy street exposed of my neighborhood, and through the park's parking lot, stepping over trash and asphalt. I try not to look at the troubled people's open-doored cars filled with trash and clothes commencing meet ups and deal ups. I cross the crosswalk and pass the Walgreens, then I walk for 2 feet on the dirt through a bald spot in the bush dividing the Walgreens parking lot from the main plaza's into a crooked diagonal towards Vons. The automatic doors open and I try to avoid eye-contact with anyone as my grocery store agoraphobia begins semi-consciously. Through the aisles to the meat section towards the back, I go first to the far left where a few cuts of meat are discounted next to heat-and-serve mashed potatoes and mac n' cheese. I move towards the right where the red meat glares, where lamb is ensconced between beef, and I look for stickers that say things like "thin cut", "manager's special" and "great for grilling". My objectives typically are: marbling, low prices, width and height. I turn around, I walk through the sauces and spices, and I consider if I should get ground mustard. I decide against it, proceed to the self-checkout for an attempt to beat my last fastest scan-pay-don't forget your receipt record and walk home with my plastic-bag holding meat in plastic, counting on my feet to carry me quickly through the hot sun as to not spoil my investments. When I'm home, I feel as though I've done some work, only to have walked 2.4 miles there and back. read more

Is there a limit to how many gallons of water you're allowed to buy? I go through it pretty quickly so I get 10 at a time so I don't have to return to the store for water every other day...with the way the water stocker was looking at me this morning with his little dolly doing nothing short of stomping his feet at me, I guess I was committing some major faux pas?...or maybe he's just a gigantic douche. Yeah, I think that's it. Vons, hire better people, or don't open your store until stocking is over. I'm over the attitude. You're a bunch of retail working Karens. read more

I don't know where to even start with this place. I mean it's clean and all but I walked in with a couple specific items in mind. So I walk around for about 15 minutes looking for what I was trying to find. The whole time looking for some type of an associate or someone that could maybe answer my questions if they even had the product that I was looking for. Upon which I found three people working all of which were outside vendors stocking shelves. So I finally wind up at the specialty deli counter and ask the lady at a last ditch effort of trying to find some type of help. She walks me to where she thinks the item may be here but lo and behold they did not even carry it. So I just proceed to put the other items back and as I'm walking out of the store over the PA system they announce all extra associate upfront good luck with that there wasn't even any workers there. read more

Come here all the time because I live near. The whole staff is normally nice and professional. Yesterday the cashier woman was rude. Didn't look at me. Didn't say a single word. Barely handed me the receipt. Literally said nothing. As if I was bothering her. Why is she in costumer service? Should be worrying in a warehouse. I think she was new, name was Kaylee. Ill go to sprouts probably next time. Ref number 595158159440 read more

I had the best experience today. I lost my moms ring. In the store. I retraced my steps. Talk to the guy sweeping and told him about the ring. I went to the meat department because I had got a package of hamburger. The nicest young man helped me. He heard my story and said he had a few minutes. Let me help!! Well he moved every package of meat. Oh my gosh. He moved the rack and there it was. I thanked him so so much. I was in tears. His name is DELFINO. That was a moment to treasure read more

With all the Vons, Albertsons, and Pavillions stores in Lakewood, East Long Beach, etc. There should be at least One store that's tolerable. NOT this one or any of the others. Not enough staff. Always long line. Then NO customer support at the Self-Check Out. I hope Boise, ID corporate is reading this review. Your Southern California Stores are mis-managed. read more

Couple min before 4pm on a Sunday gentlemen in deli department upset that I'm asking for some meat and cheese when he's suppose to be off. There are other workers there who could have helped but instead just complained. Was very moody and bitchy the whole time. If your shift is over just leave you have co workers who can help. Dont understand the issue employee was having. He just made it worse read more