If I could give zero stars I would. First you make an appointment and finalize everything. Upon…read morearrival the address given to you and online isn't the correct address, it'll take you to Walmart. So I can the number that was given to me and it takes me to a call center that is no help in finding the location. So if you need help finding the place they can't even connect you to the actual rental spot. Then they take money out of your card ask for your info and then decline you!! There's a credit check. My car is currently getting fixed so it was important to get the best rate. I took a uber that cost $55 total to get to this specific location for the price I locked in. Why didn't they check if I was qualified before arriving. I wasted my time and money. If you want to rent a car I suggest to look at enterprise, at least they won't give you false hope or waste money getting there.

Almost a week later Im still waiting for my money back. I was double charged. I was put in a small…read morerental when I pre-paid for full. i also spent an hour with customer service over the phone cause the manager won't call you to resolve it. I'm sure he can fix it but the agent told he can't. I also told them I prepaid for the rental when they charged me at pick up and i was told it'll fall off when I return car. She also told me if I dispute it with my bank they won't rent to me anymore. Okay, I guess I won't rent at this location. Too inconvenience for me.

Budjet in name only at $300 for a 3 day rental. I compared that to using a urber service and could…read morehave saved $75 and that helps support the driver not some dumb ass corporation.

This place is ok but can be one of those hit and miss places. Guess it all depends on who is…read moreworking and what kind of mood they are in. Have had some good experiences and some bad ones. Problem is the good ones are just 3 star and the bad ones are -3 stars. Ordered a big 24 foot truck. Was told no problem and would be here in 2 days. 2 days later was told that they couldnt find one for me but they had one a size smaller. Sorry noworkie. Had better luck with a car.

No shuttle bus. No way to contact them since it seems they forwarded their phones to the nationwide…read morelocation. What the heck are they doing? This is the worst Avis location ever.

Modesto-I am SO PLEASED that I stopped by this Avis store. I was on my way to the Fresno airport to…read morereturn my rental car. I really did not want to make the 4 hour round trip and wondered if they would take it back at the Modesto shop, instead. Not only did he let me return the car, he gave me no hassle whatsoever about turning it in here, instead of Fresno. No huge fees (like I expected to get) either. Thank YOU Avis! Appreciate you guys taking that stressful 4 hours of driving, off of my to do list!

This is a weird one because drop off was great but pick up was odd. I only rent Avis and if the…read morepick up was my first impression, I would probably never come back. I've rented from Avis multiple times a year so when the front desk person was pushy about me getting insurance even though I told them that I have to decline their cdw because of my credit card (they provide me with primary coverage), she wouldn't take that answer. I provided my card's policy and my personal insurance as proof that I will be covered liability-wise but she was at the point of not allowing me to rent the vehicle. So weird. And she never gave me a rental agreement copy. But dropping off was great. The shuttle drivers expecting tips or they give you attitude is a bit weird.

At SFO waited four hours for a car did not even come close to getting the level status of a car. I…read moreordered very disappointed no way out never again.!!!!!! The staff was very unaccommodating/very overwhelmed/very understaffed very accommodating. He's literally had no cars that's why everyone was upset and was kept waiting for so long worst experience in life.!!!!! ruined our trip!!!!

5 star did two of my cars . Both came out great pricing was good service was fast and good quality…read morework. Did my E400 and my Gl450 was very satisfied . Recommended them to my friend he had his Tesla model s done and it came out perfect . Thanks 5 star

They did an impeccable tint job! Best of all, it's got a warranty…read more They are very friendly, courteous and answered any questions I had. I recommend 100%.

OCTOBER 19, 2025 UPDATE After all of my phone calls to him…read morefor car advice and no matter how annoying I can be, Frank has never once lost his patience with me. Frank holds high standards of service, knowledge and hard work and he insists on the same for his employees. His prices are fair, he's honest and his education is extremely impressive. After I totaled my car frank helped me choose one without hesitation (probably because I kept bringing my choices to him only to have him say NO YO ). After more than a decade of trusting my car and safety with Gateway and thanks to Franks help ... I finally purchased a new car and it Looks like I'll be a loyal customer forEVER The shop is open Mon thru Fri and his prices remain very fair. END UPDATE For years I have been able to rely on and trust the staff of Gateway Automotive. Today when my car died outside of the library I called the shop and Ryan assured me that if I towed it over they would take care of it so I did. I was immediately greeted by the staff and Ryan went straight to work. The problem was diagnosed and repaired in less than 2 hours. He was direct, accurate and incredibly helpful. I am grateful for his hard work. The entire staff is friendly, knowledgeable and professional. I ALWAYS recommend this shop for the fact that they've never been wrong and have always been honest. Many times I've sent my friends to Gateway for second opinions and nearly every time their diagnosis was on point and way more affordable. It's hard to find an honest mechanic in this town... Gateway fills that need

I have a lot of empathy for the young guys working at this facility. Unfortunately, I was there…read moreuntil 6 PM because somebody quit and my car was pushed to the end of the line even though I arrived at 7:45 AM. Why is the owner not supervising these young technicians? They have very little experience and should be supervised by experienced in licensed mechanics. When I picked up my vehicle, the alignment seemed way off. I'm not sure if it has anything to do with the work they performed, but they certainly took the two front rims and tires off the vehicle. All I can tell you is my steering wheel was jiggly back & forth driving over 60mph. As a result, I have to take my suv to a tire shop for a wheel alignment. Another $100 bucks.

Excellent customer service! Very reasonable!…read moreFast, efficient service! Thank you, Greg, for taking care of my mom's window issue!

Greg and company has worked on 3 of my cars. An electrical issues on a BMW that was been running…read moregreat ever since, a Nissan that was diagnosed , and a catalytic converter change on a Mazda. Most of the fluids on the Mazda plus a door fix. Waited a bit to see if any issues would come up , but 30 days later I'm still happy. Fair pricing , and good honest work. Small staff so don't expect answers right away, as he is always working on something. I always drop off my car and I get an update when ready in a few days or week. Gives me peace of mind knowing I have this place to drop my car off if any issues come up.

DO NOT GET A CAR FROM THERE!!! When I get there they didn't have any cars. And I told them I had a…read morereservation SINCE JANUARY AND IT IS MARCH!!! And told me they had given away my car because I didn't pick a specific car!!!! And they were yelling at us. Then they were picking the people that got the cars first even though we were up!!! ALSO we had been waiting in line for 30min And told me to get in the back of another line!!!!!!! Then I decided after waiting for 2 HOURS for the car to leave so we cancelled our reservation and left!!! Don't recommend!!! THIS PLACE IS HORRIBLE AND I HOPE THEY GO OUT OF BUSINESS!!!!!

We had a great experience with Royal Party Bus for transportation of 18 students to and from their…read moreHS senior ball. Responses to my inquiries were quick, polite, and professional from Paula at their office. We had several itinerary changes, which were graciously accommodated. Lucas, the driver, was punctual and got the teenagers safely to and from each stop. I drove separately to meet them at the first stop (photos at an obscure location) and I noticed Lucas drove that giant vehicle competently and followed all traffic laws. Bless him for calmly dealing with 18 rowdy teenagers, too. Parts of the outside of the bus could use a little perking up, but it was clean and very nice inside. Just like the photos posted. The stereo system was awesome, and the kids were able to connect their own music. They all said their time in the party bus was more fun than the prom itself, that they would have happily driven around in it most of the night. All in all, highly recommend!

After reading the reviews about bad communication, I will have to agree. They got right back to me…read morewhen I requested a quote. I answer back with lets move forward with the reservation, but nothing until the day...just to tell me they can't accommodate me. Disappointing.