Requested an Inspection and minor leak repair…read more Cost effective, professional, and courteous.

I wanted yall to know the issues I had with my appt. 1st I wasn't given notice before he got to the…read morehouse, when I returned his call- Zane- he said he wasn't told to give me notice- rude. I showed up less than 5 min later. After running the cycles he tells me of the 2 issues. He totally didn't see the head on the backyard sitting by the pond. If I hadn't run the sprinklers prior I wouldn't have known. No apology for missing it - unacceptable. I let the company know these issues and they just said sorry- people make mistakes.

I was impressed by the firm--they spent a lot of time with me explaining the problems and checking…read moreto see what my objectives were. I had been using another firm, the most highly rated service here--and they would come annually for ten minutes to "check the irrigation system" and give me almost no feedback but charge me a lot. Bluebird was very different--you could tell they knew what they were talking about, cared about irrigation systems, and wanted to help me do what I wanted. Bluebird was professional and organized and came and left when they said they would. My system is 12 years old and has had some less than satisfactory hacks--and it needed work. Bluebird wasn't cheap but they were upfront about everything, presented estimates for the needed work in stages so I could fit the work to my budget--and explained clearly what they were doing and why. They also made some changes at the end for free when the water wasn't quite doing what I wanted done. I will hire them for yearly evaluations and call them if I need additional work. I highly recommend them.

Keith was on time and very helpful. He checked and tuned all my sprinkler heads and lifted a few of…read morethem and capped a couple. My lawn is getting a lot more even watering now and I am not wasting water. Totally worth it. Will have them come and check my sprinklers at least once a year.

We needed a full front and back irrigation system installed…read more Gave us a price and timeline and did exactly what we asked for, I'd definitely recommend and use again.

Austex Sprinklers installed landscape lighting in my back yard. I trusted them to do this work as…read morethey have been servicing my sprinkler system for years. They always fix the issue the first trip. They aren't the most inexpensive, but I don't care about that. I care about the issue being resolved. Well, their landscape lighting installation was on par with their sprinkler work. They did a fantastic job and the lighting looks better than expected. They have earned my business for a lifetime and we are thrilled with the results.

It has been a plesure for many years to know Santiago. He…read moreis an expert in his field; he is a gentleman; and, he is a fine person. He is also kind. His work with our system has always been amazing. Santiago is always welcome in our home. Tim

Excellent repair experience, with friendly expertise! I was…read moreable to schedule on short notice, and get my system working.

We just had Heartland replace to underground valve heads, and they did a full sprinkler tuneup…read more They also did a top notch repair on our second sprinkler system, which waters our flower beds. They were very polite. They listened to all my requests, and self diagnosis. And they did a fantastic job. Also they were responsive to coming out quickly since I had a water leak in the system. They are now my go-to guys for sprinkler work.

So wonderful! I reached out about a broken system, heard back right away, and within a couple days,…read moretwo helpful guys had come out, diagnosed the issues, recommended a smart improvement, and fixed all the issues in the same afternoon. It was faster, easier, and more affordable than I anticipated, and the system works perfectly now. Thanks y'all!

Wow, what an amazing experience. Stan was easy to connect with from Yelp…read more Older house we bought - inherited sprinkler issues :/ He was very communicative. Answered all questions I had. He came out a few days later and did an AMAZING job. Located the valve boxes, did the repairs, gave helpful information about the issues/repairs. Honest and good pricing. Junior was such a great employee too! Highly recommend.

Accepted the job, and I provided the address but never called or showed up to make an appointment…read more Waste of time.

We recently requested a basic sprinkler service call and were very pleased with the service…read moreprovided by Fernando Duran and Total Lawn and Sprinkler Austin. He showed up on time, was easy to communicate with, provided a thorough inspection, replaced two sprinkler heads and helped us identify a water leak on our domestic water line (to be addressed by others), all for the base cost for a service call.

highly quality service. Great prices. Also everyone is very friendly and great at their jobsread more

I have them do everything: sprinklers, backflow, the works. Great folks, especially Sam: hard…read moreworking friendly guy!

Sprinkler Repair Pros does not provide good service when it comes to the warranty on their work…read more They charge customers for a service call even if the call is for something they have just worked on. They also, only text customers back so they never pick up the phone and talk about issues that are hard to resolve over text. Very poor customer service and hence would not recommend this company! PS Despite what they might say about their "warranty", they will NEVER go above and beyond for their customers. Their employees are short tempered and RUDE & immediately suggest trip charges to come out and look at anything that isn't functioning properly (even after a few days).

I absolutely loved dealing with Eric. He was able to come and check out the irrigation system in my…read morefront yard and back yard (a combination of sprinklers and drip system) that was faulty, give me his assessment and multiple options for resolving the issues, and then he was able to get the work on fixing it all done that same day! And as I was planning to do some landscaping work and lay new sod in the backyard, he gave some advice around how to arrange the irrigation system, and made an easily accessible connection point for a drip system to put into the flower bed, which I ended up taking care of myself later. What I also found very valuable/unique is that I could message Eric asking a question or two about operating the system and send him a video - within 10 minutes he would respond with a helpful answer. All in all, great experience.

BEWARE!!!!!!!!!!!!!! DO NOT CALL THEM!!! HORRIBLE CUSTOMER SERVICE AND BAD…read moreWORKMANSHIP!!!!!!!!!!!!!!!!!!!!! READ MY EXPERIENCE BELOW!!!!! I have no idea why these guys have such good ratings... here is my horrible experience with this horrible company and business owner Eric. It started about almost 4 months ago. My irrigation system was not working at all when turning the timer so I looked on Yelp and found them. So I decided to give them a call, like some other low rating users here state, no answer, voicemail, or returned calls... Eric did not return my call it was one of his employees a week later, forgot his name. That should of been my first sign to stop and not allow them to work on my lawn... however, I was too busy to call someone else which is why when they called me I decided to just go ahead and have them come. Once they came, they charged me for checking the system, replacing some sprinkler heads and suggested I changed some of the backyard control valves which they believe seemed to be the problem. I paid over $550 dollars for the hours of labor and parts and they left. Well, to my surprise I came home that night saw the sprinklers running as they should and was happy, however, I woke up in the morning and noticed they were running. So I went and checked the timer, turned it to off and saw the sprinklers go off in the backyard. I then left to work. Later that day my wife comes home to a FLOODED BACKYARD!!!! even though I turned the sprinkler system off it did not stay off it came back on who knows when during the day and it was on all day, backyard was completely flooded and water was running all the way down my front driveway from backyard onto the street, my water bill was way over $400 dollars that month not including my regular $200 bill so over $600 dollars!!!!!!! I was so pissed I called Eric, who then took his sweet time to come back. Since he took so long to come back to fix the issue I manually turned off the main water line that is in front of my house to the irrigation system so that this would not happen again... Well he finally came back and finds out that the issue was with the parts (Backyard control valves) that him and his employee replaced. He then tells me that he fired the guy that did that like if that takes care of all my problems and my high water bill. I then tell him that he needs to reimburse me for the water wasted and or refund me some of the original money i paid him. He refused and said he could not do that, the only thing he could do is pay me back with labor but he will not do anything until the City of Austin can prove how much water it really wasted and what the bill was. I mean, you call this customer services?????!!!! I then dealt with City of Austin to only find out that they only pay 50% of the water overage since I reported it to them and it takes 3 to 4 billing cycles!!! so I had to wait, in the mean time it has been raining a lot in Austin so I have had no need to use the sprinkler system since he supposedly "Fixed it"... so to my yet again surprise I go to turn it on 3 weeks ago or after the week that stopped raining and IT DOES NOT WORK YET AGAIN!!!! so he never actually fixed the damn problem!!!! So i called him and nothing again.... no text message replys, no returned calls, left several voicemails, nothing. So finally after 4 months of dealing with City of Austin and finding out the correct amount of the overage, I email him the receipts from City of Austin and no reply to my email. I text him asking to please reply or call and nothing. It has been now almost a week since I reached out to him and I am just going to call another irrigation service to come resolve my issue and probably yet again pay another 5 to 600 dollars since this guy will not call me back. So I ended up paying him $560 dollars for nothing plus another $400 to City of Austin for his employees\companys mistake and now I still have a bad irrigation system... Well, this was my experience with these people, I have seen some other unsatisfied clients on here, I hope any others out there voice their concerns so that no one else is a victim of this horrible business and unprofessional business owner Eric. I wish him the best but what goes around comes around. I might even contact the BBB to see if there is something else I can do to get at least some money back from this thief. Dont say I didnt warn you and go with someone else for your own sake....

We had recently moved into the house & there were many issues with the irrigation system. Dexter…read morewas our tech & replaced sprinkler heads, fixed leaks, capped unused drip irrigation & showed me how to shut off the house's main water line. The system was still not acting right & as it was getting late, Dexter returned in a couple of days and located the intermittent trouble with some zone control valves. I was so happy that Dexter sorted out all the many issues & now the system works beautifully. I think the pricing was very fair. If I need any more repairs, I will call Smart Earth Sprinklers!

A neighbor recommended Smart Earth Sprinklers. I called and made an appointment to get my system…read morechecked out. They were nice and it was quick and easy. I got a few texts and emails confirming the appointment and Eric showed up exactly on time. He looked over my system and ran it. He determined that several heads were cracked, leaking or just needed replacement. He gave me the price and went ahead and replaced all the heads that needed it. Sprinker systems should be checked regularly. The heads get wrecked and you can waste a lot of water if you don't pay attention. I was very pleased with the service, decent prices and professionalism from Eric. Smart Earth is my go-to company for sprinklers now.