Amazing customer service. The owner took his time with me and was so helpful with the whole process…read moreI will be a customer for life, truly cant get any better service for your cell phone needs.

So happy with the service we received here. Ed looked after us and managed to fix our computer…read morethat we couldn't turn on and we tried several times, even purchasing a new power cord, to no avail. Ed just looked and it plugged it in and bam - it turned on - amazing. I highly recommend PA Connect.

Needed help getting my Mac back to it's tip top shape. Fixed my problem super quick and didn't even…read morecharge me anything. Very nice and professionals. Will definitely return if I ever need their services again.

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

I submitted a request for a quote/estimate on their website. I really appreciated them offering 3…read moreoptions for communication preferences. I was pleasantly surprised to receive an all inclusive cost estimate the very next day. The price was more than reasonable. Once I arrived to drop off the phone to be repaired, I was greeted with excellent customer service and effective communication. When the repair was completed they notified me it was ready for pickup. When I returned to pick up the phone I was happy to see that the repairs were perfectly executed and the phone was like new. Greatly appreciate this repair shop. I will absolutely be coming back for all of my electronics repair needs.

Just getting my phone back from repair after it being dropped off of a balcony and thrown in a…read morepool. Triple D fixed the whole thing. Their customer service was outstanding and they updated me and kept me informed of all my options throughout the whole ordeal. I'll never take my phone anywhere else.

Honest company Fast response…read moreGreat value Good awareness given Will use Again Goods and services as we expected

Pleased with service. Very honest…read moreActually explained was better to buy new laptop. Transferred my data Thank you Very reasonable Glad I did not judge from 2012 reviews Good job and has many good reviews on yelp Not sure why yelp does not show them??

The owner is amazing, kind and knowledgable. He has fixed multiple problems with my laptop and sold…read moreme multiple iPhones at great prices. When other places quoted me ridiculous prices cell phones and more gave me much better prices, turn around was the next day. polite and helpful. wish more people knew about this fellow, service is A++.

The owner is a pos! Agreed to sell something via marketplace and knew some me was traveling 90…read moreminutes to come buy it, then sold it to someone else after guy was on the road for 25 minutes. I'd NEVER do business with someone like that!

My six year old iMac was operating in full turtle mode. I usually get more than six years out of…read morethem but the way it was acting I thought it might already be time to break the piggy bank and spring for a new one. But I thought I'd give Computiverse a try since I had had so many good experiences with them in the past. Paul began the surgery and told me that my hard drive was on the verge of cardiac arrest. He explained to me that a new solid state replacement was available, that had no moving parts, and that it would provide an upgrade from the original part. So I took my external hard drive with the latest back-up to him and he did the change-out. This thing is now lightning fast! Faster than it has ever been! And I am thrilled with the results! Thank you Paul! And thank you Computiverse! You guys are the best! So glad you are there! Bob McBride

My first two reviews of Computiverse, it's owner Rob Schmidt and his team were extremely positive…read more However, my last experience has ended our relationship because for several reasons. During a routine cleaning and replacment of heat transfer compund in August 2022 the receptionist, David, called to explain that during the process the keyboard broke. The technician, Connor, explaned that it was probably due to the age of the device causing brittleness. Over the next months, at least 4 replacement keyboards were installed. Each time the keyboards had functional failure of some of the keys but in every case, there was a deformation of the keyboard in the same spot. Something was distending the keyboard from the backside in the same spot. On each replacement, the keys in that section failed outright or had intermittent problems. Ultimately, even using a keyboard stated to be an OEM part suffered the same problem. Rob was adamant that he could not properly diagnose the problem with out having the password for computer access. I could not imagine how full access to the computer's function would solve a physical mechanical problem. I opened the inner back compartment, located the a screw in the place where keyboard was deformed, removed it and the problem was resolved. Rob, I am cancelling my appointment today and sadly will never be using your services again.