Nick did an amazing job fixing my laptop screen. He is very sincere, reliable, and affordable. I…read morewill recommend his services at anytime.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

I was very satisfied with Tom and his crew -very knowledgeable and did exactly what we discussed. I…read morehad a fireplace project that they completely wired and installed including a power tv mount /the guys on the crew (John and Lee) were on time and very pleasant to talk to ..highly recommend Custom Audio !!

The owner and his team are really knowledgeable, helpful, and friendly. Recently, I had a new tv…read morewall-mounted and updated my digital remote. The technician did an amazing job: giving advice, setup, and explaining everything.

The owner is amazing, kind and knowledgable. He has fixed multiple problems with my laptop and sold…read moreme multiple iPhones at great prices. When other places quoted me ridiculous prices cell phones and more gave me much better prices, turn around was the next day. polite and helpful. wish more people knew about this fellow, service is A++.

The owner is a pos! Agreed to sell something via marketplace and knew some me was traveling 90…read moreminutes to come buy it, then sold it to someone else after guy was on the road for 25 minutes. I'd NEVER do business with someone like that!

Really great service, clear ,concise and very patient. Gets the job done within minutes and very…read morepersonable. Will contact again if the need ever arises.

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

First time I've ever called someone to repair my computers. This service was fast! Faster than…read moreanticipated. Regular updates. Got my laptop back & it was working. They contact me, get on my computer via a wireless connection & made it as fast as new! Saved me from buying a new computer! Will be using them again!

Excellent service!! Laptop keyboard stopped working. Robert fixed it at a reasonable price…read more Highly recommend.

Honest company Fast response…read moreGreat value Good awareness given Will use Again Goods and services as we expected

Pleased with service. Very honest…read moreActually explained was better to buy new laptop. Transferred my data Thank you Very reasonable Glad I did not judge from 2012 reviews Good job and has many good reviews on yelp Not sure why yelp does not show them??

unfortunately Keven was not able to help me with my laptop over the phone, I'm going to need to…read morebring it in for service! maybe next week.

Ghosted me, never called me back. He may be okay with "minor" issues. Would NOT recommend.read more