Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!

All OC Kitchen & Bath just completed the renovation of my two bathrooms. Working with them was a…read moregreat experience, and I'm very happy with the results. Jim, the designer, helped me pick out the materials and stayed on top of the project throughout the process. All of the teams did a great job with the demo, plumbing, electrical, drywall, cabinets, countertops, shower doors, and finishing work. Katrin coordinated all the teams seamlessly. Eric and Antonio provided great recommendations every step of the way, and their crew was always nice and considerate. The project took a little longer than expected due to a missing cabinet issue, but overall it was a great experience with quality workmanship, fair pricing, and a professional team. I especially love my master bathroom and will definitely use them again for future projects.

I don't believe these 5 stars are real reviews from real people. This company did my kitchen…read moreremodel and it is very poor workmanship. I would never recommend this company. You would be better off going to tile mile in Anaheim and contracting people yourself. That's where I found my counter people for the first remodel and they were fantastic and counters lasted almost 20 years. My counters now are barely over a year and all the seams look horrible. They pick cheap labor for all the work and that's exactly what you get, however, that's not what you are paying. They definitely overcharge for what you get.

Very detailed and professional. Finished the project within the quoted timeframe. Reasonably priced…read moreand friendly staff. Jayson was on top of the project throughout the whole process and kept us informed. Florence was knowledgeable and helpful as well.

I have done three kitchen remodels/rehabs with Jayson and he is one of the easiest people I have…read moreworked with. It's hard finding people who do it all: good work, good materials, reasonable pricing AND great communication. Also PATIENCE. And I need that because I ask a lot of questions and I worry a lot but Jayson never was impatient or abrupt or too busy. Here are pics from the remodeling of the small kitchen in my 75-year-old, 750 sq ft. home. Kitchen looks way bigger now and is MUCH more functional. Previously there was a lot of dead space. I wish I had before pix! I didn't think to take any. I do, however, have one pic of the old laundry area off the kitchen and so am including that.

We got six to eight quotes to get our master bathroom completely redone and ended up going with EKB…read moredue to Tim's attention to detail during the initial meeting, patience, consistent (but not too much) following up, and professionalism. We stopped by their showroom about three to four times to pick out the tile, countertop, cabinets, etc. and each time Tim was very accommodating and patient. He assisted but was not overbearing at all in terms of helping us choose what would look best and gave some great tips and points. Our master bathroom was more than just a facelift, we removed a closet, extended the bathroom, fixed a leak, moved some plumbing and electrical, etc. Each crew member we interacted with was extremely professional, did the work quickly and professionally, and Sam the foreman was helpful in answering all of our questions. Overall, we are extremely pleased with the end product. Tim and his entire team are very patient, communicative, and we will likely use EKB again when we get our other bathrooms and kitchen redone.

We recently completed our kitchen renovation and had a wonderful experience with the entire team…read more This is actually our second time hiring Elegant Kitchens & Bath, so we already know the work is going to be excellent! A special thank you to Tim for creating such a beautiful and functional kitchen design that truly brought our vision to life. Walter did an amazing job with the cabinet installation -- everything was installed with great attention to detail and craftsmanship. Silas handled the countertop installation flawlessly, and the island waterfall looks incredible. Finally, thank you to Sam for completing the final installation touches and making sure everything came together perfectly. It was a pleasure to get to know all of them. The whole process was smooth, professional, and well-coordinated from start to finish. We are so happy with our new kitchen and truly appreciate everyone's hard work. Highly recommend!

I have partnered with Cindy Horner Designs on numerous window replacement installations, and the…read moreexperience is always top-notch. As a manufacturer and installer, I really appreciate working with a designer who understands the technical requirements of window systems just as much as the aesthetic side. Cindy is excellent at helping clients select products that improve energy efficiency and home value without compromising the architectural integrity of the house. Her project management skills are impressive--she ensures that everything is measured correctly, ordered on time, and that the site is ready for our crew. Working with Cindy makes our job easier and ensures the homeowner gets a perfect result every time. If you want a designer who knows how to handle the "heavy lifting" of a renovation while keeping everything beautiful, Cindy Horner is the best in the business!

We are absolutely thrilled with the custom countertops provided by Cindy Horner Designs…read more The fabrication was incredibly precise, and the installation was seamless and efficient. The final product is stunning and the quality of the stone work is truly top-tier. Cindy's team handled every detail with professionalism, ensuring a stress-free experience from start to finish. For high-quality, flawless countertop design and installation.

Robert Downs is a talented and experienced~ more than a handyman. He assembled new and repaired 12…read morefeet of damaged kitchen cabinets that were unnecessarily ripped off my walls by an emergency water damage company. He also repaired my stove and skillfully trimmed a granite countertop. I plan to employ him for future projects.

Robert was highly recommended by the designer we found and worked with to help with our new Costa…read moreMesa home design and renovation. We were very fortunate to meet and work Robert and to know that the designer work very well and along with Robert as our head of project (general contractor) and his team and referrals from plumbing, electrician, tiles, dry wall patching, to painting. A team of about 10 and each of them are very experienced and professional. Our two-month renovation project consisted numerous items from small to large including two fireplaces in Living Room and Dining Room, wood wall panel installation, PAX walk-in closet, bedroom door replacement, cabinet doors replacement, baseboard, bathtub glass sliding door, garage demolition and drywall installation, laundry cabinet/countertop/hanging rack, utility sink installation, PAX shoe closet, kitchen hardware replacement, TVs and speakers wall mount, and so on. Robert is very knowledgeable, attention to details, always considering items for long term use, and "zero" cutting corners. He is very thoughtful and takes into consideration from designer's plan and owner's asks and expectations as well as combining his technical experiences to make all projects practical, safe, and most importantly appealing. He is able to pivot when needed. Additionally, he went above and beyond to take care and adjust some of the minor things he saw throughout the house during renovation. Please see some photos (before and after) of our project. We are very pleased with the outcome, and we highly recommend Robert and his team!

After an exhaustive search for a high quality yet reasonably priced contractor, we decided on SoCal…read moreBath works to complete our shower to bath conversion. I'm happy to say we made the right decision. Not only was the job done to exact specs, but the price was much better than other quotes we received. SoCal bath works specializes in bathroom remodels and each of their employees handles a different aspect of the job. This isn't a one person contractor but a team with each person having their very own specialty. Each person on the job was a pleasure to work with and Angel who oversaw the work was excellent to work with. I highly recommend SoCal bath works.

SoCal Bath Works gets right to the project, completes tasks on time and within budget. All members…read moreof the team from management to craft are respectful and professional. My projects were completed with great craftsmanship. The two projects I've utilized SoCal Bath works for: Kitchen counter tops Replaced all recessed lighting Couldn't be happier. It's a struggle to find quality contractors, but they hit the mark Will hire for future projects!

We trusted Ben with another renovation to our house, this scope being larger including: 3…read morebathrooms, kitchen, fireplace, bar and linen closets. Ben's team and subcontractors were courteous, kind and kept a clean job site as we lived at the house during construction. Ben kept us in the loop on any changes in schedule which was very helpful for managing our dogs in the house. Each tradesperson he has takes great pride in their work. We loved interacting with the cabinet and tile team, especially wonderful results. We would recommend Apex to any family, no matter how big or small the scope.

Our second time utilizing APEX for home renovations. Ben & his team did a fantastic job on our…read morekitchen, bar, bathrooms and fireplace. Great communication and no surprises along the way. Would highly recommend!

Rick helped us with a sink purchase. He is extremely knowledgeable and helpful. Not pushy at all…read more Very transparent about quality, pricing, and lead times. Jonathan helped us with microwaves. Again so helpful and knew a lot of information. He was patient and went above and beyond offering specs and other info to help us.

I rarely leave negative reviews, but our experience with Pacific Sales Kitchen & Home after…read morepurchasing a brand-new 48-inch GE Monogram built-in refrigerator has been incredibly frustrating. The actual purchase experience was fine. Everything after they had our money was not. We scheduled delivery at the time of purchase and, within 24 hours, received a text saying it had been canceled and that we needed to call to reschedule. We were told they had misjudged inventory and delivery would need to be pushed back 4-5 days. About a week later, they called again and said they had discovered they actually did have one in stock and could deliver sooner. At that point, it was already clear that their inventory and scheduling systems were not well coordinated. When we rescheduled, I carefully reviewed the details of our home with them, including three steps and a slight slope. I was specifically told that because of the size of the refrigerator, they would send three to four people for the delivery. The day before delivery, I was supposed to receive my four-hour delivery window. By 5:30 p.m., I still had not heard anything, so I had to call Pacific Sales myself before they closed to learn that my window would be 11:30 a.m. to 3:30 p.m. Then, on delivery day, I received a call around 10:20 a.m. saying the crew would arrive in 30-40 minutes, well before the scheduled window. I changed my plans and turned around to get home. An hour later, no one had arrived. When I called the driver, he asked me for my address and we discovered he had been sent to the wrong location. Eventually, the crew arrived. The driver came inside, looked at the route to the kitchen, and immediately said that because of the size of the refrigerator and the slope, they needed three to four people and could not complete the delivery with only two. The most frustrating part? He looked at the work order and confirmed that it actually said THREE TO FOUR PEOPLE WERE REQUIRED. So Pacific Sales had the information. They simply sent the wrong size crew. Meanwhile, we had done everything they asked us to do to prepare. We cleared out our refrigerator, avoided grocery shopping, rearranged our schedule, and made sure the house was ready. They provide customers with an extensive checklist to make sure we are prepared for delivery, but apparently there is not an equally effective checklist on their side to make sure the delivery can actually happen. After the crew left, I received a call from a call center telling me that the refrigerator could not be delivered, which I obviously already knew. Unfortunately, the representative was not empowered to actually solve the problem or even reschedule the delivery. I was told I now have to wait 1-2 days for an email containing a link to reschedule, and that another delivery could potentially take several more days after that. I also tried using their online chat to reach a live agent and was told I was being connected to one, only to continue interacting with what appeared to be an automated bot. None of the individual employees I interacted with were rude. In fact, the delivery driver was perfectly nice and seemed equally frustrated by the situation. This appears to be a systems, communication, and operational problem. But as the customer, that distinction doesn't make the experience any less awful. When someone spends a significant amount of money on a premium appliance (almost $13,000), the service after the sale should match the product being sold. Pacific Sales has made purchasing the refrigerator easy and actually receiving it extraordinarily difficult. Buyer beware. Based on our experience, I would not recommend Pacific Sales Kitchen & Home. Their post-purchase customer service and delivery coordination have been extremely disappointing.