Joe did an excellent job -- A+ -- on my shower replacement and I am very pleased with the result…read more Joe came to estimate the work, providing good suggestions (enlarging size, adding bench, angled glass enclosure). He gave me a reasonable price with no pressure. The job involved removing the old tub/shower, replacing the plumbing, building a bench, wet-mopping, adding cement-backing, installing porcelain tile, replacing the flooring, adding drywall (including re-stucco-ing, and repainting). Each team - demolition, plumber, framing, wet-mop, tiler, dry-wall/painter - was professional, competent, hardworking, and clean-minded. Keep in mind that this is not a one day job --- mine took 1 1/2 weeks. Joe was always responsive to my calls and kept the job moving. Also, his quote does not include the glass enclosure. Joe sent me a good glass enclosure contractor and he added an additional week - 1 day for estimate, 5 days to cut/temper the glass, and one day to install. I enjoyed watching them work. To get the job done right, there is a lot of expertise involved. My wife was so grateful that she always provided snacks and water for the crews.

I strongly dislike giving reviews lower than three stars. Unfortunately, I cannot give more than…read moretwo stars here, and I should only give 1 star-. My experience with Joe, the manager who handled most of the communication, was terrible. In my opinion, he did not have enough hands-on construction knowledge to properly manage a remodel. He seemed to rely almost entirely on what his employees or subcontractors told him, even when they were wrong. When I pointed out mistakes, he often pushed back, blamed me, or tried to make me pay to fix issues caused by his own crew. A few examples: -We specified grout colors, and they used them on the wrong tiles and areas. -The wrong sinks were ordered. -The wrong faucets were ordered. -The wrong tiles were ordered. -The wrong counter top was delivered. -Kitchen cabinets were faulty and installed improperly. -They promised one type of flooring, then delivered something completely different, including a different color, and installed it incorrectly. -They tried to conceal faulty piping inside my walls. Had I not walked in unexpectedly, I would never have seen it. -They poured a foundation for a small extension without making it deep enough or installing a moisture barrier. We now have tiles showing signs of moisture damage. -They did not repaint several rooms. They cleaned the walls and then claimed the rooms had been painted. -The electrician made serious mistakes, including issues that almost caused a fire in my house. The overall pattern was simple: -They made mistakes. -I had to catch the mistakes. -Joe often tried to shift blame. -They tried to charge me to fix problems they caused. I also felt like Joe tried to take advantage of me financially. He handwrote the quote and invoice, and I trusted that the items we discussed would be handled as agreed. Later, he tried to back away from what had been discussed and claimed certain items were not included. Only after I involved the owner did Joe back down and admit he had made a mistake. There were also major management and communication problems: -Joe is not the contractor who owns the business. -From what I saw, there was no professional contractor consistently supervising the crew. -Joe would come by occasionally, look around, speak with the crew, and leave. -The crew often seemed confused about what needed to be done. -Communication between Joe and the crew appeared poor, which caused constant errors. The crew was also a revolving door. Different people came on different days. One person would start the flooring, and others would come later to finish it. The same thing happened with tile, plumbing, electrical work, and other parts of the project. Each time someone new showed up, they seemed to have little or no idea what had been agreed to. Joe also asked personal questions that made us uncomfortable, including: -Where are you from? -What do you do? -Can I see your cars? -"Wow, you went to that restaurant? It's very expensive." -"This was an expensive house. You must be very rich." That felt inappropriate and uncomfortable. Overall, this was a nightmare experience. Never again. The only reason I am giving two stars is that they finished quickly, and by the end, I was simply relieved to have them gone.

We've worked with Ben on multiple projects, and he's been an absolute pleasure every time. Having…read moresold many properties over the years, we rarely come across someone with his level of attention to detail and strong design vision. If you're looking for truly top-notch, high-quality home remodeling, he's the person to call. His experience shows in every aspect of his work--he genuinely knows what he's doing.

Ben and his team have done two bathrooms, a kitchen and flooring. Easy to work with and pricing is…read moregood. But the quality is up there.

Buyer Beware, DO NOT USE THIS COMPANY!!!…read more My family had a horrible experience with Pacific Kitchen and Bath AKA Pacific Showroom as they are also called. Our experience started with a Small 42x36 shower project should have taken 3 days: demo, install, final touch ups. It ended up taking over a month due to no shows and bad scheduling, our project was constantly pushed out. No accounting for craftsmanship either as every single person who showed up was not an employee of Pacific Kitchen and bath, all of them were various contractors for plumbing, walls, shower install. As the contractors have no liability in the work performed they didn't care how things looked. When finished we saw the shower Pan had been installed crooked!! The contractors also damaged our brand new bathroom door and scratched our brand new bathroom vanity (see pictures). After all was said and done the sales person sent me an invoice for $4,300!!! This was $1,500 more than the $2,800 we had agreed to at the start of the project which lasted nearly 30 days in tot

Ron is a very honest, cordial and patient. Even though, I told him that I have already remodeled my…read morehouse, he still took his time to educate me about kitchen and bath remodeling options, pricing and materials. I will definately use him for my future remodeling project.

Sasan initially helped us design a modernistic layout for our master bathroom; this process allowed…read moreus to replace our previously unused Roman tub with a beautiful walk-in shower. We decided to add ambient lighting in our shower and vanity area which beautifully enhanced the entire room. Mike, our general contractor, was always available if we had any concerns or problems. He miraculously organized daily work crews and let us know ahead of time what to expect. Surprisingly, the entire process took exactly 30 business days. The demolition crew, plumbers, carpenters, electricians, tilers, glass designers, and painters were all very professional whenever they worked in teams. (Having a crew supervisor on site proved to be very beneficial whenever we had any concerns about the project.) Overall, we're thrilled with the final result and highly recommend Cabinet, Flooring and Design. We found their prices to be very fair and their overall work ethic and integrity outstanding!

Cabinet Flooring & Bath Design was the first of two places I visited, and from the moment I walked…read morein, I felt genuinely welcomed. Marcie greeted me with treats and water, while Sasan took the time to sit down with me and truly listen to what I wanted. When Sasan came by for the walkthrough, he never imposed his own ideas. Instead, he asked thoughtful questions about what I wanted, what was working, and what wasn't. He respected my vision and made me feel comfortable asking questions, no matter how small. In both bathrooms, he found ways to add cabinetry for extra storage, and the final results were absolutely stunning. Mike, the project manager, was just as exceptional. He kept me updated daily with texts about the crew's schedule and was consistently involved--either stopping by in the morning to brief the team or checking in during the afternoon. Whenever I needed him, he was there. He was always reachable by phone or in person, and his reassuring phrase quickly became something I counted on: "Ma'am, it's no problem. We'll take care of it." And they always did. I am beyond thrilled with everything Cabinet Flooring & Bath Design did for me. Their craftsmanship, communication, and genuine compassion made all the difference. I wholeheartedly recommend them to anyone looking for remodeling services.

I recommend using OC Elite Remodeling for any projects you have in your home. This is the second…read moretime we have used them within the last year ( we used them for a fireplace remodel) and called them regarding removing our wood staircase banisters to replace with wrought iron. Once again they have lived up to their reputation. Tony came out right away and gave us the estimate with Kash as our project manager. They contracted out with an iron company to do the work as well as their guys to demo and get the project ready for Amir. We absolutely love our staircase and love this company! We will be contacting them in the future for more projects.

Excellent remodeling contractor! Very professional, highly skilled, hard working, great designer…read more My wife and I are thrilled with the difficult job they did for us, replacing old useless and dangerous gas fireplace with a new state-of-the-art tiled electric fireplace and 65 inch art frame TV, see photos.

Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

We chose First Choice flooring to help us with our home remodel in San Clemente, replacing all our…read morefloors with beautiful white oak vinyl. Fred's service/crew was top notch and they even completed the job ahead of schedule. We also found their pricing to be very competitive and attention to detail greatly appreciated (e.g., identifying areas that needed to be releveled). Would definitely recommend and plan to use them for all of our future flooring needs!

Upgraded a bathtub to walk -in shower, new vanity and floor. Wow, very pleased. Bobby did an…read moreexcellent, professional job. Workers were very punctual, always left a clean work area. We decided to upgrade our master also. Laguna Kitchen & Bath is our go to contracters, for a great job well done!

Master bathroom combo bath and shower was converted to walking shower…read more Another beautiful and amazing remodel for our Master bathroom. We love it.

We recently renovated our large kitchen, and the team completely blew us away. We were going for a…read moresleek, Italian minimalist design, and they executed our vision to perfection--all at a very reasonable price for the high caliber of work delivered. The white gloss cabinets built all the way to the ceiling look absolute stunning--the clean lines, seamless finish, and precision workmanship are top-tier. Working with them was an absolute breeze. Communication was exceptional, with clear daily updates so we always knew what was happening. Any time a small hiccup arose, they problem-solved instantly with smart, effective solutions. Beyond the craftsmanship, their customer service and after-sales support have been incredible. They truly stand behind their work. If you're looking for a skilled, reliable, and highly communicative contractor to handle a major remodel, I can't recommend them enough!

If you've ever done any remodeling, you know what a nightmare it can be- flaky contractors, shoddy…read moreworkmanship, poor communication, attitude... While we did have lots and lots of these issues with our upstairs flooring company (I'll spare you the gory details), Bella stepped in and saved the day. Luckily, we had hired Bella to do a rather small job but quickly fell in love with their project manager, Carlos. Not only did we have them take over the rest of the flooring installation, but my husband and I loved their work so much and enjoyed all of our interactions with them, that we just kept adding to our remodel! To be more specific: Bella was dependable and prompt- Carlos texted me every single night to give me their ETA for the following day and his workers were here on time and without fail. Bella communicated clearly- all work was written down and discussed and any hiccups (there will always be hiccups!) were addressed quickly and resolved (Carlos always said, "There are no problems, only solutions"). Bella was detail oriented and took pride in their work- Luis (who did all our cabinets) is a rare master craftsman. And although this doesn't seem all that important, the entire Bella family was just nice- like really, genuinely nice and it made trying to live through a remodel with a cat, a dog, and an unhappy twenty-something year old much more bearable. I recommend Bella Kitchen and Bath without reservation and look forward to working with them again in the near future. Work done: Bella remodeled our kitchen, downstairs bath, installed all of our downstairs flooring, gutted and redid our laundry room, designed and installed new hallway cabinets, hung chandeliers, and more! https://photos.app.goo.gl/ishCoNygXer81pgc7