We had tried to find someone to help us with our kitchen and flooring updates and were about at our wits' end due to runarounds, misinformation and no one really having a 'solution' to what we were trying to accomplish. Randomly, I asked my wife to lets just walk into Flooring kitchen and bath to see, what did we have to lose, at this point we weren't getting anywhere anyway so lets see if they can help us at all. Upon walking into the storefront, we were greeted by Bita who asked how she could help. We explained our tastes and what we were looking to do with new counters, backsplash and flooring. Within 15minutes we had selected a countertop motif, paired it with new tile backsplash and matched it with new solid surface floor options to consider. We appreciated the input from Bita on what to do and what not to do based on our desired color targets and how we needed it all to match with painting that would occur soon after. We agreed on this style, agreed on a time to meet at our house to measure for estimates and go from there. She did give us some verbal estimates which seemed inline, but the measuring would confirm it! As planned, Bita showed up and reviewed the scope of our effort, saw the space and made some additional recommendations as well. She set off and within a few days, we had a full proposal in our email inbox including some of the options we had discussed in-person. The pricing was good and the timing for the crews to work was as well. We got started on our project and other than a surprise plumbing issue that we couldn't have foreseen and some small issues removing old tile, all of the work and the updates were completed on time and on budget! I do recommend Bita and the team to others. Was everything perfect? Not really, construction in your home is tiring (especially while working at home during COVID) but the crews did the very best cleaning up everyday and minimized disruptions to our family and pets while they were there. Very happy with the flooring and the countertops, but I must say that the 2-man crew that did our tile work were artists! Not a single piece of our tile is misaligned or anything other than perfect. Amazing! Will find some photos to post of the finished product, wish I would have taken more photos of the 'before' because its a major difference! read more

The owner claims she is a designer, but after confronting her skill level, she admitted the she is a "Job Facilitator". Run, don't walk from using this business. You will regret signing the contract. A lot of the pictures posted were from the previous owners, whom she bought the store from. read more

FKB Design did an excellent job repairing my kitchen. They were professional, respectful, and truly cared about my home. After a frustrating experience with BluSky restoration delaying the repairs of our home for months, FKB Design expedited the process, understanding what we had been through. ''Bita'', the project manager, was understanding, and genuinely cared. She personally showed up many times to check the process. The crew was skilled, efficient, and kept the site clean throughout the project. While there were a few small details that could have been finished better, overall, it was a 5-star experience and our kitchen turned out beautifully done. I'm very happy with BFK Design and highly recommend them! read more

FKB Design - General Contractors Near Me - Ladera Ranch, California

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About a month ago, I started remodeling my bathroom and shower with this company. I was really nervous at first about how things would turn out, but I trusted them, and even let them handle the colors and design themselves. Honestly, it turned out so beautiful that I couldn't believe it. The team was professional, responsive, always on time, and extremely clean. I highly recommend them if you're doing any construction or remodeling work. Big thanks again for the amazing job read more

We couldn't be happier with FKB design. We worked with Denise to remodel our bathroom. She made the process seamless. She coordinated with the other contractors, and made sure that everything was done as fast and efficiently as possible. If anyone is looking for an a contractor I definitely recommend them. read more

FKB Design - Bathroom remodel - General Contractors Near Me - Ladera Ranch, California

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Third time using FKB for flooring throughout 2 homes. Always very knowledgeable and helpful as well as a wide variety of products to choose from. Installers were very skilled and cleaned up 100% daily. Love my new floors. Great place to do business. read more

I hired this company for our master bath remodel and I couldn't be happier with how everything turned out. Frank was the project manager and kept me informed every step of the way, constantly updating me on the day to day work to be done and when fixtures were to be installed. Everyone who worked on the remodel from demoers, plumbers, flooring/tile installers were all very professional and polite. Everything came out perfect and exceeded my expectations. I also appreciate how Frank and his team listened to our requests; whenever something was missed or overlooked there was always someone over the next day to address the issue. The entire project was completed within a few weeks and was well within my budget. I am very satisfied with their work and I definitely recommend them. read more

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I just happened to walk into their store and I met Denise. I told her I was in a time crunch and what I wanted to do. We needed to redo kitchen countertops, completely remodel 2 bathrooms, build a TV cabinet, install new floor in entire home. She said No Problem!! I can't express fully how much I loved working with Denise throughout this process. She made sure I was completely happy with how the process was going. I absolutely love my new home and couldn't have done all this without her!! We have remained friends. read more

We had a long distance remodel as we were living in Florida and our house had been a rental in San Clemente. Needless to say, this was a challenging endeavor. However, FKB stepped up and, though we had numerous phone calls and a couple of trips to San Clemente, our remodel got finished within a week of our return. We are very happy with our choices of materials and the results of all this company's hard work. A special thanks to Denise who coordinated the project and design and all the team of workers! read more

FKB recently remodeled two bathrooms for us and we're more than thrilled with how they turned out. What I liked most about their work, is their commitment to our satisfaction. Like any significant construction, we had a punch list of imperfections that required attention, and FKB was committed to addressing them, no questions asked. Also was very convenient to have their showroom nearby to grab samples and meet with team members as needed. Bita and Frank were great to work with. read more

FKB Design - Guest bathroom - General Contractors Near Me - Ladera Ranch, California

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I don't write many reviews (as you can see in my profile) but I felt compelled to write one for this because there are a lot of factors that play a part when doing home improvements (price, quality of work, communication, and comfort with the staff). I want everyone to know that this team really delivers in all aspects. The quality of work was excellent, but most importantly, the communication about the process was 10 stars! In addition, when you have a family, it is important to feel comfortable with all of the people coming into your home now more than ever. I will let everyone know that we felt extremely comfortable with everyone that came into our house. Everyone was respectful and courteous to my family and followed all protocols up to our standards. Trust me when I say that Mike, Frank, and the team are top of class and comes with high recommendations. read more

FKB Design - General Contractors Near Me - Ladera Ranch, California

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We worked with FK&B to have our flooring redone under tight timing constraints, which required a lot of moving piece's that needed to be managed. Not only was the job completed on time and on budget, but I HIGHLY recommend asking to work with Denise. Denise provides terrific interior design expertise, seamless communication with a sense of urgency, and is 10 steps ahead on all the moving parts (and also different crews that are needed). Her team is professional and very trustworthy - I will definitely use this company for any future needs! read more

We needed to update all 3 of our bathrooms and decided to use FKBDesign because it was local and offered a competitive quote. My interactions with Bita, for design and general advice, and Frank, as project manager, were always very good-they responded to requests quickly and frequently updated me, accommodated our requirements and kept everything ticking along so the project was finished within the specified timeline. The guys that work for them were a pleasure to have in the house, and at the end we have 3 lovely new bathrooms and no problems. Happy to have used a 'one-stop shop' company like this. read more

We felt lucky to find FKB design! We interviewed several contractors for our kitchen remodel and new flooring. After meeting Bita at FKB, we knew we found the best. From beginning to end, Bita was so kind, knowledgeable and professional and had creative design ideas. Frank also helped to make sure everything went smoothly and followed up on every detail in a timely manner. Every person, on their team, showed up on time, were courteous and respectful of our home. We love our new kitchen and flooring. Such a positive experience! read more

We wanted new carpet upstairs and through looking for stores, we found this one. The carpet experience was a good one! Since they do bathrooms I asked for a quote to redo our master. The experience was a great one. Mike the owner, walked us through every step. He called or texted the day before on who was coming and what time. From start to finish it took two weeks to complete the project. At the end we were a bit delayed because of us and not the company. We are very happy with the beautiful bathroom we have and the service that was provided. I'm used to contractors not responding. That was not the case here. Very responsive! read more

FKB Design - General Contractors Near Me - Ladera Ranch, California

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I met with Bita for in her showroom regarding my kitchen remodel. She briefly explained my cabinet options and pushed heavily for the imported cabinets insisting that I didn't need anything fancy to get the kitchen I wanted. I wasn't sold on the idea of imported cabinets, but I knew she had other lines so I could move up. She gave me a rough estimate and everything sounded great so we moved on to the in home consultation, measuring, and final estimate. Well, turns out everything we wanted wasn't available with imported cabinets - they came with zero bells and whistles and the sizing was way to limiting. They actually felt like a huge downgrade compared to the cabinets we already have. What shocked me the most was that even though we said he didn't like what these cabinets offered she never once suggested moving to something different. It felt like she wasn't hearing us and just wanted to make it as cheap as possible. We definitely have the budget for the more expensive cabinets, the bells and whistles, and the sizing we wanted. read more

Our townhouse was damaged caused by water overflow in the neighbor's house; it's been a very unprecedented time for us! I approached Flooring, Kitchen, and Bath design. The FKBD team helped us on the entire 3-month process of repair. Their efficiency and professionalism were noticeable during this unusual time! Bita stayed with us on the entire time and patiently worked with us! She showed us samples and helped us to select quality and beautiful flooring, powder room cabinets and countertop. Frank's honesty and sincerity make us feel we are in good hands. One of the advantages that I liked about FKBD is that they have a beautiful show room with variety of different quality/price level of flooring, cabinets and tiles to pick and no need to shop with different suppliers I highly recommend them due to their honesty, professionalism, and efficient work they did for us. read more

After months of searching for the right local company to do our master bath remodel, we decided to move forward with Flooring Kitchen and Bath. We met with Kevin at the showroom and reviewed our overall vision. He was very responsive, came over to the house, did measurements and got back to us with a quote within days. The quote that he prepared was detailed and fair. When we signed the contract and I shook Kevin's hand, he assured me that they would meet our expectations. He exceeded our expectations and we couldn't be happier. The workers that came in were professional, respectful and talented. Kevin worked with us on things that we couldn't anticipate in the design - pod lighting, mirror placement, shampoo box. I would highly recommend this company. P.S. - we are moving forward with them on remodeling another bath. read more

In June, we purchased a new home and wanted to get carpet installed upstairs before we moved in. We were initially told they could get the carpet in about a week (or up to 2) so we could get it installed before moving in. Great!! First delivery ended up taking 2 weeks, so it arrived after we moved in. Oh well, they did say up to 2 weeks, and we get it, the carpet is coming from east coast, so okay, we will manage. Little did we know this was just the beginning of a 2 month process to get our carpet installed.... Install day #1: The contractor arrives on the day of install. Everything seems to be going fine until... part way through they come tell my husband, we don't have enough carpet to finish your master bedroom. As it turns out, on the day of the consultation and measurement, they measured incorrectly and so did not order enough carpet for our bedroom. THEY MEASURED WRONG. I don't even know what else to say to that. The old adage "measure twice, cut once" must be unknown here. So, they try to stretch what they have, a seam is in a place it wasn't supposed to be in the middle of the room... Of course we call to complain and they apologize and say they'll order more carpet and fix it... We question about whether they will redo the whole room or just the strip, because the seam is in the wrong place and we're worried about the color not matching... We're told just not to worry, they will fix it.... okay.... 2 weeks later.... Install day #2: They return, and are very late. Original appointment time was 9-10AM, and they arrive around 11:30AM. They arrive with just enough carpet to fill in the small area they missed the first time in the master bedroom. They're not going to fix the incorrectly placed seam. And worst of all, the color of new carpet strip DOESN'T MATCH the rest of the carpet in the room. Just like we had worried about. No way, that's not acceptable. We call again to tell them this is unacceptable. So they have to take a few days to talk internally and discuss with the manufacturer and look at pictures etc, before they finally decided that yes, you're right, it doesn't match... and again, order more carpet. 2 more weeks later.... Install day #3 we're furiously hoping this will be the last time we have to deal with them and that finally the install will be completed properly. Finally, they redo the whole room, seams in the proper place, carpet not stretched to try and maximize too little material, and everything finally matches. A day later we did discover an uncut seam that could have pulled up if we hadn't cut it, but at this point, we're not too worried about that. So all in all, 2 months later... In the meantime we have been on hold for moving into our upstairs bedroom because we were waiting for all this to get resolved before moving our furniture up there. And after all this, they asked we pay full price. Instead of apologizing, they rather tried to tell us, "well, we fixed it so it's no big deal, and the 2nd time was not our fault the color didn't match". Sorry, but if you had measured correctly the first time, none of this would have been an issue. And don't forget you've wasted our valuable time with 2 months of waiting and 3 separate installation days for what should have been a 1 day install. We've had a truly a terrible experience with this place trying to get carpet installed. My recommendation is to save your time and energy and steer clear. read more

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We recently finished a complete master bathroom remodel & couldn't be happier with the results! Our new bathroom is exactly what we had envisioned. The experience from first walking through the door of the showroom to the entire process of choosing material, scheduling, all the way to the final touches, was a seamless experience. Our main contact, Fred, was friendly & professional to work with & kept the job running on time & on budget, even despite some last minute change orders on our part. I never felt any pressure to make decisions or choose certain materials, yet Fred was very helpful in guiding me along the way. I was informed each day of what to expect as far as progress & who would be coming to the house. Very impressed with all the different trades people, each one of them professional, on-time & friendly; their meticulous work & attention to detail is evident in the finished product. At the end of each day, everything was left clean & organized-even in the pouring rain! I would highly recommend FKB Design to anyone looking to do a bathroom or kitchen remodel. If and when we are able to remodel our kitchen, I will not hesitate to call on them! read more

I am finally sitting down and taking the necessary time due to write a review for this awesome company. I am so pleased with the work that they did and would recommend them highly. Even during these crazy times, they were able to address my concerns by wearing masks and taking precautions and were courteous and professional throughout the project. They were able to complete the project as planned in the timeframe discussed and stay on budget! They were always responsive in getting back to me right away and never made me feel that any changes or corrections I made were out of line. If I felt that the cabinet was not lined up completely with the one next to it ( if only by a millimeter) they never rolled their eyes but agreed and made the changes no problem. They were responsive and accessible from the beginning and came to the house several times prior to starting the project to make sure everything would go right. They also made recommendations as to what they thought would be best and what wouldn't work as well. Bita was wonderful in ordering everything and working with us. We were in constant communication with quick texts back and forth. Frank was the coordinator and he kept us informed and on track with the schedule. He was very easy to work with. I appreciated how smoothly the process went and how everything was done separately- cabinets in, then backsplash, countertops,etc. Their team is awesome and knows their stuff. We spent a lot of time with Hamid and Sam. They went out of their way to please us and were so detail oriented. They were a pleasure to work with as were almost everyone who came here. They were all so professional and did a fantastic job. Any issues we had were possibly due to miscommunication but were quickly resolved. We waited 15 years for this kitchen remodel and master bath/vanity redo and we are so happy we picked FKBD. read more

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If you're considering having work on your home done, be sure to contact FKBD. They just recently remodeled my entire kitchen and they were fantastic from start to finish. They make a point of doing things the right way at all times throughout the process. The communication was outstanding and the workers treated the job as if it was their own home. Also, their pricing was very reasonable and the cabinets high quality. read more

FKB Design - stainless steel appliances - General Contractors Near Me - Ladera Ranch, California

Flooring Kitchen and Bath Designs is the absolute best place to buy the flooring you have always wanted! My husband and I purchased our first home in Rancho Santa Margarita over 2 years ago. Our home was a fixer upper and needed some TLC. We knew we wanted gray floors, but didn't know where to go. We stopped by Flooring Kitchen and Bath Designs on our way back from breakfast one Sunday morning and fell in love with the floors they offered. The customer service we received was excellent, and Shauna helped us select the perfect laminate flooring and carpet for our home. The installation was quick and perfection! Everyone who comes over to our home ALWAYS compliments our floors. WE TRULY LOVE OUR FLOORS!! read more

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I am so pleased with the work FKB Design did on our kitchen, bathroom, downstairs flooring, and wall and baseboard paint. Bita, Frank and their crew were all so helpful, patient, courteous and knowledgeable. It was very stressful to have to go through this entire process when we had water damage, especially when I have small children, was ghosted by a prior contractor and kept going down rabbit holes trying to figure out how to manage this project myself and afraid of who to trust. I am detail oriented, so I was impressed and grateful for their level of quality, and continued commitment to my satisfaction. I originally had plans about what cabinets I wanted, and although I was advised to go another route, my wishes were accepted, but it turned out the advised route was the best in the end! I appreciated the help with the new cabinet design as well. I was always treated with respect, always received timely responses and communication, it was an excellent experience. Not sure if the photo below does it justice, will have to take another one, but we are too busy using our awesome new kitchen! read more

FKB Design - Our new kitchen - General Contractors Near Me - Ladera Ranch, California

I like this company because they are professional and on time and knowledgeable good customer service

The customer service I received from Bita was outstanding and she was so friendly. She tookthe time with me in the decision making process and really knew the product. Once a decision was made, I was amazed how quickly the job was lined up, ordered, and installed. The installers were polite and professional, and wore masks. Within 8 days I had a beautiful new kitchen. Within my bid proposal, I had a plumber as well, although I had the option of getting my own, I opted for theirs. I highly recommend FKBD and will continue to give them my business! read more

Thank you for your response, Bita. Im going to give your business the benefit of the doubt. There must have been a miscommunication at the time. I did NOT ask for an estimate without wanting one of your employees to come to my home and measure. I simply wanted a price point or cost per square foot of Dixie Home carpet you have on display. I gave a specific style, too. I dont find it unusual for a customer to ask for a price point before going forth for an estimate. So, clearly you misunderstood. read more

We recently remodeled our house (floors, cabinets, bathrooms, and stairs). We shopped around before selecting FKBD. We selected them because they have their own set of employees and was willing to handle the entire project from start to finish. My wife and I initially met Chris, he came to our house multiple times and walked us through the remodeling process. Chris later introduced us to Sam, who was our main contact during the remodeling. Both Chris and Sam were always there during the process and worked around our schedule. The workers, lead by Jesse, that did our remodeling were great. They worked hard, showed up on time and did a great job. Most importantly, I trusted them with our house while we were away. I highly recommend FKBD (Chris and Sam) and will use them again in the future. read more

After many months of procrastination, we finally moved forward with renovation of a small bathroom converting a bath/shower into a fabulous tiled shower with frameless glass enclosure and replacing other fixtures. The process went smoothly beyond my wildest dreams. Mike and Frank ran their team like clockwork and the workers performed flawlessly. The entire job took a little more than two and a half weeks which was much less than expected. We are very pleased with the outcome and would not hesitate to recommend the team at FKBD. read more

I never write reviews but working with Kevin was one of the best experiences I have ever had from a customer service standpoint. From the moment I met him he listened and put any concern at ease. I was redoing 2 bathrooms and major construction was unchartered territory for me. Any questions I had were quickly answered and he always always confirmed that the work met my expectation. I used tile that was difficult to hang and he made sure every detail was considered. I felt like a friend was holding my hand thru the experience and I honestly looked forward to meeting and conversing with him. When you do renovations there is always a fear of what will be, but frank and Kevin are the dynamic duo to keep your complete happiness as a consideration. I always tell Kevin he has a customer for life, now just need more projects Kevin get ready! read more

Does the tile look fantastic? Yes. But my experience was far from ideal. My goal was to install porcelain wood tile throughout my house. We set up a time for an in-home consultation so that we could do the proper measurements of the house, and see what some of the samples looked like in the house. All great and good, left work early to meet with the Dana the designer. 15 minutes late - ok, traffic, totally get it, 30 minutes - no phone call, wondering what happened, 45 minutes and no phone call or texts? Almost an hour past when the appointment was set for a get a phone call that Dana had just finished with another client and was still quite far from my house. If I am going to do business with someone, let alone drop 20-50k, it is just common courtesy to call or text someone that you are running late. Life happens, I get it, but to just leave someone in the dark, this is not the way to do business. There are many fantastic tile and floor companies out there, this is not one of them. Save your money and go to a place that actually cares about your business. read more

Amazing experience working with Shawna at FKBD!!! From start to finish she was there for us every step of the way. We obtained three quotes before making our final decision on the flooring contractor that was going to install 2800 sf of wood floor and tile in three bathrooms. Shawna made multiple trips to our home with samples and suggestions on what would work within our budget and the overall design. Once installation time came around we were blessed to have a installer that works like a heart surgeon (Amilo). The precise cuts and beautiful transitions between tile/wood don't go unnoticed. The installers were very neat and cleaned the worksite at the end of each day. I have zero regrets working with Shawna and FKBD and would recommend all my friends and family to give Shawna a call! read more

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As with many people, in my 30 plus years of home ownership, I have had very bad general contractors with incompetent workers and very good contractors with skilled workers. I can now add "excellent" to that range. FKBD simply did an outstanding job with our master bathroom remodel. From design to finish product, Dawn, Sam, and their team of trades people were highly professional and meticulous in detail. Even when we made a few changes to the initial design, they were readily incorporated into the job. Our shower with its multiple shower heads and the toilet are both digital in operation, which might have been an installation problem for most plumbers. For Marco and his plumbing team, however, installation was efficient and accurate. The same is true for the vanity and faucets, both of which had very tight clearances, but were installed by Jesse and his team perfectly. The result is a bathroom which is visually stunning and a joy to use. Our sincere thanks to Dawn, Sam, and everyone who worked on this project. We look forward to working with FKBD on our next remodel. read more

I was looking for help with new countertops and a sink for my kitchen. I walked in one afternoon and was greeted by Dawn who asked lots of questions and then began immediately pulling out samples. She honed in right away to my style and made great suggestions. She came out to the house and it was clear that the kitchen would look better with new floor tiles as well. I was worried about the cost but after receiving her quote I was pleasantly surprised by the overall cost and decided to hire them. I was not disappointed. Her team was skilled and professional. The office staff (Sam) great at scheduling and communicating. The work was done quickly and within budget and I couldn't be happier. I highly recommend FKBD. read more

We were very happy with FKB. They did two bathroom remodels, one was a bathtub to shower conversion an also a facelift in our laundry room. Lots of tile work! Workers showed up on time, were courteous and clean. There was communication throughout the project and it was completed within the timeframe that was stated. Thank you Bita and Frank for making it feel easy...the kitchen is next! read more

I have nothing but positive things to say about Flooring Kitchen and Bath Design. The Saturday before Christmas we had a flood from our bathroom that destroyed our cabinets and drywall. After a week of plumbing repair and drying out the affected area, I reached out to FK&BD after the leak had been repaired and heard back the same day. Within 48 hours SHAWNA and FRANK were out to our house to do an initial consultation, and we met later in the day to discuss pricing, helping us deal with our insurance claim and next steps. All their subcontractors were very professional and did an outstanding job. Throughout the entire process FK&BD were nothing short of professional by taking a call or responding timely to a text message any time we had a question or concern. If you are looking for a company that is on it and will ensure that the job is done not only to your standards but their incredibly high standards for their customers, then choose FK&BD for your next job as you will definitely not be disappointed. Would recommend and will reuse them for future projects. I would like to end this review with a big THANK YOU to Shawna and Frank for making our kitchen more beautiful than we ever dreamed of. read more

FKB Design - General Contractors Near Me - Ladera Ranch, California

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Really wonderful company. I went in there with a pretty decent budget, but they showed me something cheaper and more reliable. I really appreciate the fact that they did not just take my money. Instead they listened and helped me get the perfect floor for my needs. Thank you! read more

We shopped for months and this store had the best prices, knowledge, and service. The final product was amazing with the entire downstairs flooring being a significant project. From start to finish, the entire experience was the best. Highly recommend!!! read more

Mike is very knowledgeable and helpful about the flooring products he sells. The showroom is packed with samples to assist with your design. In addition to kitchen and bath renovation, Mike can provide a general contractor to perform any other services you need around the home, like painting, electrical, closet design. Recommend highly. read more

I've used fkb twice to install porcelain tile and each time they've done a wonderful job. The installer is professional and did a perfect job. read more