The Montvale satellite is a great addition in NJ- instead of the big production going to NYC…read more Staff here are of the same caliber of the NYC MSK- professional and pleasant - nice people !

Top shelf professionals who model what humanity should be. They will hold your hand from start to…read morefinish. You are doing yourself or a loved one a disservice by choosing elsewhere.

When I was diagnosed with cancer, I really did some serious research trying to find the right dr…read more I chose Dr Rakowski. Great bedside manner, dry sense of humor, no rushing to get you out and open to answer 9,00000 question that you might have. He's also been on the "Top Doctors" list for many years. His office is located inside the satellite Valley/Mt Sinai cancer center in an easy to reach location. No need to go to the hospital for chemo/bloodwork etc. I'm extremely happy with my choice.

We were sent by angels to Dr Howard Bruckner…read more. My mother was diagnosed with stage 4 inoperable pancreatic cancer that spread to her liver. Her tumors are big & mostly in her liver. The oncologist we visited in other facilities were giving her very little hope. We were recommended to Dr Bruckner by Dr Schwartz (the head surgeon of oncology in Mount Sinai). Upon first meeting Dr Bruckner we felt we made the right choice. His experience & success rate with cancer (especially pancreatic cancer) made us feel we were in good hands. My mother's tumors are shrinking and her test get better and better. All the patients we speak to in the treatment room have improvements with their numbers as well. I can't stress enough how happy we are with Dr Bruckner's treatment. He thinks out of the box.. his cancer treatment is different from the rest. He produces positive results. My mother's blood test are proof she is recovering. I highly recommend this facility to anyone suffering from cancer. Not only is the doctor amazing..his entire staff works hard and diligent to make sure your stay there is quick and pleasant. My mother's nurse, Maribel, is one of the best! She's caring & always in high spirits.. she brings happiness where people need it the most. We love you Dr. Bruckner!

Hey Steven Gruenstein, MD thank you for seeing me the other day…read more When you saw my Cachexia and mentioned Cachexinol to help I was a bit worried. But after finding Cachexinol online and getting it for free I am doing much better. You are amazing!

Honest, patient, kind and excellent - all the things you want in an oncologist. Dr. G. will help…read moreyou find out what ails you. His compassion and caring are so important as he respectfully helps with your cancer questions.

I am writing to articulate serious concerns regarding the patient experience at MSK, Harrison,…read morespecifically pertaining to my scheduled appointments with my oncologist and subsequent infusion treatments. As a patient requiring frequent visits for blood work, and critical infusions, the efficiency and comfort of these visits are paramount to my ongoing care and well-being. All my experiences have been consistently characterized by excessively prolonged wait times, often extending two hours or more beyond my scheduled appointment times for both my physician and infusion therapy. This creates a deeply challenging and, frankly, disheartening situation, particularly given the already demanding nature of chemo treatments. A significant source of distress is the perception that patient safety and comfort, particularly for those with weakened immune systems like myself, are not being adequately prioritized. Being confined to crowded waiting areas for extended periods not only exacerbates physical fatigue but also presents a heightened risk of infection. The operational practices observed, such as seemingly pervasive overbooking and the resulting congestion in patient waiting rooms, strongly suggest that the current scheduling system is not effectively managing patient flow or capacity. This systemic inefficiency significantly detracts from the quality of care and transforms what should be a supportive and efficient medical environment into a source of considerable stress and anxiety. I am leaving MSK, Harrison and moving to an environment that is not only medically excellent but also compassionate, respectful of patient time, and prioritizes the safety and comfort of all individuals seeking care....unfortunately, this is not the place.

Great staff, especially kind people. Clean facilities appointments are typically on time. Even…read moreother patients are nice. I can't say enough about the care I received

Dr. Patel has been my oncologist for the past three years... I am a surviving breast cancer patient…read more.He is the most attentive, ambitious and dedicated person I've met who's completely exceeded beyond my expectations. Having cancer is something no one expects or could prepare to go through, although since day one he has always had a plan for whatever obstacles came my way during my cancer journey. Even with the unexpected things that came with cancer, Dr Patel always immediately came up with ways to help me throughout my journey. Now that I am currently going through remission, he still makes sure he does everything in his ability to prevent reoccurrence as best as he can. He answers all questions I have and makes recommendations whenever it's needed. Although, he is human and can't prevent certain circumstances he always made sure to not only be a doctor but someone who always supported me through my journey unconditionally. He would be happy for all my achievements throughout my journey and even supported me through my most challenging days. I couldn't be more grateful to have Dr. Patel as my oncologist and someone I genuinely consider like family!!

I worked here from 2018-2020 and had a great experience. This building is essentially 24 hours due…read moreto have an inpatient floor on 15. There's also an urgent care available on the ground floor. The building is many years old but is maintained well. The facility is clean and spacious. There's security guards throughout the facility at your service. The clinicians here provide great quality of care to their patients from my observation. I was here recently to grab a crew neck sweatshirt from the gift shop. The gift shop is a small but it contains all of the essentials that you need while being at a hospital.

Delivering the utmost in quality care is what makes Memorial Sloan Kettering the stellar medical…read morehospital and cancer research center in the world. Besides my superb top quality medical team of Surgeons and Oncologists, I found the Nurses go above and beyond in their work, providing genuine care with such grace and pure empathy, often tending to patients as if family. Let's take a moment to praise the nurses. This year, 2025 I am a twenty years cancer survivor and visit MSKCC annually for my check up. It's key to stay informed and hopefully catch symptoms as early as possible. Sending prayers for healing and blessings to those who are going through the journey of one of the most difficult of diagnoses. Let us hope and pray they find a cure someday soon. Wishing you and yours a blessed healthy happy Thanksgiving. Thank you

Everyone is very professional and cordial at the Dyson Cancer Center…read more You expect that from the Doctors. This is helpful for the patient and family. I like to mention the rest of the staff: From the free car valet service, to the front desk staff, John and Nicole in scheduling who make future appointments a breeze; I have no complaints. You're not on a Disney world vacation; this is reassuring and a source of comfort. In what can be a scary situation. Housekeeping keeps the buildings and grounds spotless.

Supposed to have 2 nd infusion Thursday. Again, they cant get an order for the required blood test…read morefaxed. They just dont bother to send the required orders to the labs doing the work. Their administration is the most useless bunch of paper handling, money seeking leeches i have ever encountered. And when they really mess up, they will not talk to you while repeating over and over how much they care about MY health. If you value your life, I suggest you run from them to any other facility. Edit. To be clear, the person to person staff was very caring. I dont have any issues from the actual care i received from the nursing staff. They have no more control over the system than I do. My issue is TOTALLY WITH ADMINISTRATION. THE PROBLEMS ARRISE BECAUSE THEY RREFUSE TO HIRE ENOUGH PEOPLE TO DO THE WORK, apparently relying on the new magic internet and paiient portals to save them.

I am a patient here and the staff goes above and beyond to help their patients. Prior to becoming…read morea patient, my mother was also a patient. I've been deal with this center since 2018. The appointments are well organized, and my doctor or nurse practitioner always gets back to me promptly when I leave a message. There are several different doctors that work out of this office, but my oncologist is wonderful. I highly recommend this office. At times the wait can be long, but that is because they are dealing with other patients that may have a serious issue at the immediate moment. Both my mother and I have had success with the treatments prescribed by this office.

I want you to know that HOPE is beyond amazing! When I was going through treatment, I met MICHELLE…read moreLAMBERT, and she was always so caring and compassionate with me. Always greeted me with a smile and a hug, no matter what she was working on, she always came out to see me. When I was finally cancer free, she hugged me, and we teared up together. I am a volunteer at EH and we make it our priority to see one another daily. . She and everyone at HOPE are amazing. I want to say that HOPE and all the staff has led me to being cancer free, NICOLE FERNANDEZ has taken care of me at my WORST, she was there for me while I was going through treatment. Always was caring and stayed with me until the Dr. came in and supported me. When I was finally Cancer free, we hugged and cried together. And as a volunteer we are still in contact daily. I LOVE everyone at HOPE. I have been going to HOPE for over 2 years. I met DR. KAUMAYA at my lowest point when I was diagnosed with Cancer, she was so caring, kind and compassionate, SHE thoroughly explained everything to me and the treatment I would be going through. SHE continued to treat me with love and care through my whole journey. ALWAYS smiling and put my mind at ease. After surgery, the BEST WORDS I HEARD FROM HER ARE YOU ARE CANCER FREE, we hugged, and it was a special moment. I am a volunteer and when she is not busy, I stop to see her, and I am always greeted with a smile. HOPE at Englewood Health is THE BEST ever!!!!

Saved my life. Very professional. Treated in Commack Long Island and Koch Building in Manhattan…read more Both facilities are wonderful.

My wife was diagnosed with Stage 1, Grade 3, triple-positive breast cancer, and we have been…read morereceiving treatment at Memorial Sloan Kettering for the past several months. We initially chose MSK because the cold cap treatment was covered by our insurance, and we expected the high level of care and coordination that a world-renowned cancer center is known for. Unfortunately, our experience has been extremely disappointing. The biggest issue is that the facility appears to be severely understaffed. It is not uncommon to arrive early for an appointment and then wait anywhere from two to four hours before being seen. Communication between the nursing staff, clerical staff, physicians, and schedulers has been poor, creating confusion and unnecessary stress for patients and their families. We travel from Manorville for these appointments, and the lack of organization has made an already difficult situation even harder. My wife has completed chemotherapy and now only receives Herceptin injections, yet we continue to experience excessive delays. On one occasion, we received a text message informing us that the office was running three hours behind schedule. My wife is a nurse and repeatedly had to advocate for her own care. Before one of her surgeries, she had to request basic preoperative lab work herself. Patients should not have to push for what they believe are standard evaluations, especially at a world-class cancer center. Several incidents seriously undermined our confidence in the quality of care being provided. My wife experienced symptoms concerning for a pulmonary embolism, yet it took approximately 36 hours to fully evaluate and rule it out. We were also left seeking outside diagnostic testing to evaluate potential heart-related complications rather than having those concerns proactively addressed. Following her port placement, retained stitches were left behind and had to be removed. During cold cap treatments, obtaining pain medication became a frustrating struggle rather than a routine discussion about patient comfort. One of the most concerning experiences involved my wife's laboratory results. She noticed significant changes in her lab values and expressed concern to the nursing staff. Those concerns were dismissed. Two days later, she was nearly septic from an infection that required medical attention. While not every complication can be prevented, concerns from actively treated cancer patients should never be casually dismissed. Communication regarding pathology, biopsy results, and treatment updates was equally disappointing. We were often left reviewing reports through the patient portal without a call or explanation from a provider. No patient should have to interpret complex medical findings on their own while undergoing cancer treatment. The only consistently positive part of our experience was the PCTs and nursing assistants. They appeared overworked and understaffed, yet they were often the kindest and most compassionate people we encountered. Unfortunately, our experience with many infusion nurses was very different. Nurses frequently entered the room, hung medications, and left without introducing themselves or explaining what medications were being administered or why. Patients deserve to understand the treatments they are receiving. We also became frustrated with what felt like a rigid, protocol-driven approach to treatment. Decisions appeared to be based almost exclusively on a single clinical trial, while other studies and treatment discussions raised by my wife were routinely dismissed. We expected a more personalized approach that considered her specific history, symptoms, treatment response, and concerns. To make matters worse, we were incorrectly billed approximately $12,000 due to an administrative error. While the issue was eventually corrected, it created significant and unnecessary stress during an already overwhelming time. What was most upsetting was the attitude of some of the staff. The nurse manager was extremely rude, and the charge nurse came across as cold, dismissive, and unapproachable. When patients are battling cancer, compassion and communication matter just as much as medical treatment. MSK may have an outstanding reputation, but our experience was marked by poor communication, excessive wait times, lack of coordination, billing errors, dismissive attitudes, and a disappointing lack of individualized care. Cancer patients and their families are already carrying an enormous burden. They deserve timely care, proactive communication, and confidence that their concerns are being taken seriously. Based on our experience, I wish I could give this place zero stars.