Highly recommended!…read more Our water heater suddenly began leaking and I called Steve , having been very happy with their service in the past. Dusty came out the next morning and, since it was somewhat urgent, Steve was able to schedule Bruce to come out that afternoon and replace the water heater. He was on time, friendly and thoroughly explained the installed unit. Less than three hours later, the installation was complete. In a previous review (after main valve and toilet replacements) mentioned the many reasons I chose The Plumbing Pros. They include integrity, professional owner and tradesmen, quality workmanship and competitive pricing. They go out of their way to make sure the customer is satisfied. There's a good reason for all of their Five Star . Don't even bother calling anyone else!

We tried out The Plumbing Pros and had a very good experience. Our dishwasher was having an issue…read morewith it pushing water out of the air gap and all over the counter, and they were able to fix that issue quickly. They also gave me a quote ahead of time and the price stayed that amount. We were assisted by the plumber named Joe. He was professional, nice, informative, and helpful. I had looked at about 10 different plumber options and chose The Plumbing Pros because I felt they were very upfront, open, and honest. I really liked their website and how they had photos of the owner and their team, with some info on their experience. I also felt the quoted price was reasonable for the job, especially after getting several quotes (many other companies did not list an "out the door price" but just a diagnostic price with some unknown addon price.) I liked getting a price up front before the work was started. Long story short, we would use them again for future plumbing needs.

Tech did a 15 cursory exam of our plumbing, finding nothing amiss. What he did was provide 3…read moreestimate: 1) tankless water heater replacement, $13,564, 2) isolation valve for tankless, $1,218 3) water service riser + PRV, $2,259. It seems the focus of this "exam" was to generate expensive repair estimates totaling almost $20,000 I suppose this was helpful but a bit shocking...I'm glad I didn't have to pay for the house call, although I'm paying $18.50 monthly to be a "valued" customer.

I will never use these guys again. Do yourself a favor and call anyone else. There is a shadiness…read moreabout their style, and they left a mess of wires and trash in the unit encasings from their visit last year.

I was looking into getting water heater replaced with tankless. We were constantly running out of…read morehot water and our water heater tank was old. I reached out to Water Heater Man describing what I was looking for. Jay contacted me back the same day and even dropped by. He never tried to outsell me anything. Understood my needs and gave me his honest opinions. Even gave me a good quote that night. I ended up going with them. Jay was AMAZING. Professional and courteous. Install was very clean. I highly recommend him for any water heater needs. Thanks Jay!

Very knowledgeable and fair Was very pleased with the…read morequality of the product and workmanship

I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

Amazing service and quick turnaround on warranty work on our Rheem water heater. Technician Mike O…read more did an excellant job and answeres any questions I had on maintenance. Highly recommended. Qouted price was honored which is usually not the case with most companies! Frank R.

Water Heater Pros came out in July 2024 to install a 66 gallon electric water heater (we were done…read morewith our gas one). It did great for 1.5 years. It wasn't under warranty for parts and labor, but it is to replace the entire unit (something that Water Heater Pros doesn't manufacture and just installs). I am grateful for the return and honesty about cost and timeframe. Matt was so professional and kind. Marsha is secretary and was ready to get me an appointment ASAP. I recommend this company!

Thank you for your honest work. We had originally got a quote from bell brothers who said we needed…read moreto replace the entire water heater. Water heater pros helped me get the part under warranty and were able to fix it. Thank you!

Dennis with DS Plumbing was fantastic. I had an emergency on a Sunday when both my toilet and…read morebathtub were completely backed up, and he responded quickly and came out right away. Dennis was extremely friendly, professional, and easy to work with. He clearly knew what he was doing and was able to get the pipe cleared efficiently without any hassle. What really stood out was his honesty and pricing -- he charged about half of what other plumbers had quoted me for the same job. It's rare to find someone who is both highly skilled and genuinely fair with their pricing. If you need a reliable plumber who will respond quickly and treat you right, I highly recommend Dennis and DS Plumbing.

Dennis was so quick in responding our message. When he said he would come 7am, he knocked our door…read moreexactly at 7am the next morning. We had problems with our water heater (leaking) and had to be replaced. Dennis did all professionally and cleaned up after. Highly recommend !

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

I had an excellent experience with HOTCO - The Hot Water Company. I called in the morning about my…read moreleaking water heater, and they installed a new 50‑gallon Bradford White the same day. Charles Yocum arrived right on time at 12:30 pm and finished by 3:00 pm. Jenn on the phone and Charles in person were both friendly, professional, and very competent. The price was competitive and on the low side, with no surprise costs, and it included hauling away the old unit. Charles upgraded all the plumbing with quality components and brought everything up to full code. He also gave me great, no‑pressure advice on maintenance, the pros and cons of different anode options, how to change them, and even explained the newer electric anode that never needs replacing and can help the heater last virtually indefinitely. Fast, honest, high‑quality service. Highly recommended.