Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

Darren is very easy to work with and his quote was fair considering the amount of work this job…read moreinvolved. He did a great job replacing 2 CAT5e cables (that failed although cable 2 still barely worked) with CAT6 runs that are approximately 200 feet including 100ft of 3/4" conduit and replaced the ethernet jacks at both ends. My speeds increased significantly from 50Mhz down/up to 940Mhz/280Mhz respectively. Thank you again for your professionalism, excellent work and good nature. I'll definitely will call Darren on my next cable job. Johnny Vega

Darren came out and ran a number of CAT6 cables all around my home while doing a super neat and…read moreclean job with some very difficult to reach areas. Prices were very reasonable. I'll be having him do all of my IP cam wiring as well.

Natalie was incredibly kind and helpful throughout the consultation process, and she's the reason I…read moredecided to sign up for ADT. If it weren't for her, I probably wouldn't have chosen ADT. I truly appreciate all of her help and support. I also want to thank Matt for the installation. He was very friendly, explained everything thoroughly and clearly, and made the whole process easy to understand. Most importantly, he was extremely professional, which made me feel confident and secure with the service. Thank you both for such a great experience!

Very Happy with my realtor agent Robert Sanchez. He was amazing! Got me my Dream home. And with…read moreCalifornia smart home pro who installed my ADT they were so professional, and my amazing deal. With my free equipment and installation and 2home cameras. And Patrice who helped me with my process of getting everything started. And Gil who installed everything was so informative and made sure we felt comfortable knowing everything we needed to know regarding the ADT system . Highly recommend them!

What a wonderful fellow. Vince arrived at the house to remove the satellite dish on the roof of…read morethe house. I was very curious about the process of removal, so I followed him along. He did a great job, answered all my questions, and was very fair in price.

I was in desperate need of a fix and what took the original company several months to get nowhere,…read moreVince came and fix the problem in 5-10 minutes. Much appreciated!

Have you ever met a true maven, someone so skilled and smart that you quickly develop total…read moreconfidence in a job well done? Meet Francisco Pulido, antenna expert installer and a great deal more. Reach him at 530-908-5604. If you are contemplating wire cutting (using an Over the Air or OTA antenna) to replace Comcast or a satellite company, Francisco is THE MAN. I wanted out of my long, sordid experience with Comcast Xfinity. Francisco made it happen in just a couple of hours. He explained every option, made sure the antenna was properly aimed, checked each TV and offered valuable guidance on what to do to replace my three Comcast services: TV/Internet/home phone. Say goodbye to cable and satellite. Call Francisco.

We hired this guy as a sub-contractor for an install. He failed to provide a SS# or EIN for the…read more1099 form, which we are required by law to send to him so that he pays his taxes on this income. He's shady as can be. According to CSLB, his contractors license is suspended. Use him at your own peril.

They had fantastic customer service here! I love the DMV feature too. I was able to get a car…read moretransferred to my name and get new insurance for my car and apartment very quickly. Awesome! I went right before 12 and they only had one desk open when I first got there. A line did form but since I got there a little before 12 I did not have any peoblrms!

Visited the branch and asked about Triptik services. Branch Manager was afraid to mention that…read morethey don't have said service. He responded by saying he would get someone to help. Interesting the Branch Manager did not know services offered at his own branch. Several branch employees just whispered among themselves about my request. And one branch employee had no professionalism to speak to us. She even ignored her own staff as they were asking her questions about the Triptik service. She was doing a lot of standing around and no work. This location and several employees lack courteous and professionalism. Go to the location in Davis CA.

Bay Alarm installation and product review…read more Last month I replaced my old security system and monitoring company. I replaced it with a security system from Bay Alarm Company. I waited for a month before writing this review because I wanted to use the system and all of it's feature, which I have done. Below is my assessment. Sales staff and Installation staff: 1. The information provided by the sales representative was easy to follow and accurate. The sales rep was friendly, knowledgeable and very professional. Kudos to Tony Basurto, the sales rep and Nina Johnson, the field rep in charge of scheduling, for making my transition from the old system to the new one seamless and easy. 2. The contract is standard. Be sure to read it particularly the warranty, service, and payment language. I was ok with the contract language overall. The company requires autopay which means that they automatically bill your account on a monthly, quarterly, or annual basis. You choose which cycle you prefer. Also, monitoring service is billed in advance and it is much pricier than other monitoring services. Similar to other monitoring services you are locked in the contract for a select number of years. 3. The installation process was somewhat lengthy, but for a good reason. The installation team wanted to make sure that the newly installed system worked properly. Going from one system to another is not an easy job, but the team that came out did an outstanding job. There were a few hiccups that they easily resolved. Kudos to the installation team (Ricky and IT guy) for their patience with us and doing a thorough job. 4. We received a follow-up phone call from the supervisor(Seth) that we missed. Seth left a message for us to call him if we had questions about the system, or needed additional help. That was a very nice touch from the company. Security System: 1. The new system is quite easy to use and though limited, I like the features that are available. In terms of security and peace of mind that it offers, I have no complaints. I do have a few observations having used the system for a month. Those, I will discuss with the company. I do not think that it is appropriate to note them here. 2. The documentation for the system needs to be updated. I was disappointed that it did not directly correspond with the system. Some options that I tried to use or access based on the documentation did not work out as outlined in the documentation. 3. The system interface is basic. I guess that translate into easy to use. The system works great and does what it is intended to do. However, I personally think that a security system's interface can be more aesthetic, functional, and still be easy to use. I have to confess that I want it all; functionality, ease of use, whistles and bells, and visually pleasing interface. I have seen systems that meet this standard, but I did not care for the service ethics of those companies. I must also confess that the service ethics of a company trumps whistles and bells for me. And, so far Bay Alarm company's service ethics have been stellar. Billing: 1. I received the first monitoring bill last month. I had a problem that was immediately remedied. In Bay Alarms's defense, the problem was me. However, Bay Alarm resolved the issue. I would highly recommend going with this company if you need a new security system, or you plan to change your existing system. Just note that the monitoring service is higher than other companies. And, you must be clear on your expectation and realistic about what the company can provide.

We have a Bay Alarm system that was installed by the previous owners. We purchased the home 7 years…read moreago. We had our windows replaced and the installers saved the alarm sensors and pulled the wires through the window frames. Bay Alarm wanted over $1,000 to reconnect the sensors. I told them over and over this was not a new install and the wires are already pulled through, they offered me 1/2 off to sign a year long contract. After the installation, several of our hard wired windows were switched to wireless sensors because the "wires were too short". When the technicians left, we couldn't arm the system due to a fault in the garage door. I called Bay Alarm and had to wait another week for someone else to come out and repair that issue, I asked that technician why some hardwired sensors were switched to wireless and he didn't think the wires were too short. A couple weeks ago I received a text there was a problem with our radio signal on our alarm system. I called, as the text instructed me to, and they quoted me $150 to come fix the issue with their equipment which I pay a monthly fee to use. Ridiculous. I asked to speak to a manager, who walked me through how to run a test and it was working again so the service call was avoided, for now. I got a survey asking about my experience and the branch manager (Zachary) emailed me to set up a time to talk. I replied, that was a week ago-no call or reply. If Bay Alarm wasn't already installed in our home we wouldn't use their service.