Awful experience! While I appreciate them taking on a rush order, Anna did NOT listen to what I was…read moreasking them to do (in hindsight, I should have had her write down what she understood I needed), I felt extremely rushed and she assured me that she understood what I needed. I even had pinned where I needed Velcro placed and also explained. I showed where to stop the zippers (she confirmed TWICE with me where to stop the zippers!) . I told her the insides of the dresses were not finished and that I would be finishing them once the zippers were in. I went to get them and the zippers were atrocious.. fabric puckered and teeth visible, not done as we had discussed and ended way too short! The zippers were cut so I can't even resew them in. She gaslit me by trying to tell me that I had pinned the Velcro where she had put them (I didn't and I showed her when I left them there). Said she couldn't do anything else with the zipper because the edges weren't straight- doesn't explain the horrible insertion of the zippers! I now how to rip it ALL out, buy new zippers and redo everything.. the velvet is damaged where the Velcro was wrongly placed.. she just said I should be "more concerned about the inside of the dresses than the bad zippers!" I'm just sick about this and will be up all night to get it done. They offered to take it all out, but I need these done by tomorrow so it's not an option and wouldn't fix the damaged velvet anyway. They still charged me $400 and every stitch has to come out and be redone. Awful!! And to be told that I said something that I absolutely did NOT say was disgusting.

My daughter went in to get a brides maid dress altered as this place was recommended. Anna's does…read morenot provide quotes when dropping it off and my trusting daughter left it at that. When she picked up her dress alterations where 250.00. She paid 189.00 for her dress. I phoned to give them feedback today. They said she could have phoned the next day as they are too busy to give quotes when you drop off. Most alterations places can give a ballpark quote, especially if they have lots of experience with alterations. When I asked how many hours they worked on the dress. They could not answer that question either. Then I was told I am a horrible person for wanting to write an honest review. I told them I am trying to provide feedback. I want them to be upfront with how much they charge and that to expect the price to cost more than your dress. They should provide quotes on the spot. My daughter has learnt a hard lesson. Don't trust people who are not upfront about costs. Hard lesson for a young student to learn.

I have you been using 20/20 Tailoring at least 20 years even when it was operated by previous…read moreowners. I find the seamstresses skills top notch and perfectly done each time. I recently took in my husband's super expensive dress winter coat in.. it needed a zipper that zips both directions. He was a little apprehensive about me taking it in but it looks good as new. I've also taken my daughter's graduation dresses there through the years and have always been completely satiafied. To some it might seem like a bit of a pricey service but you get to keep your favourite cloths longer, they fit better and you're not always buying new clothes. Definitely recommended.

When I moved home from Ontario, I must confess, it was rather hard to find a good tailor that was…read morenot ridiculously expensive and was capable of doing a good job! 20/20 is just that, prompt, skilled and it does not murder your wallet. Kim is my go-to girl whenever I need something taken in, taken up, hemmed or even restructured! And that is quite often for me as I tend to be shrinking faster than I can buy clothing. Kim has even restructured a cashmere full length coat of mine, which turned out to be significantly less than replacing it! The only thing I have not taken to 20/20 is leather, I have yet to venture down that road. Otherwise, pop into 20/20 if you are in the south and need something tailored!

If you are looking for a cheap basic hem this is the place to go!…read moreBasic hem obviously aren't all they do, but they are so cheap and well done here, it had to be mentioned. Unfortunately, they had to move their location to their home because their rent was increased recently, but their phone number is still the same. They will also come to your home to pick up and drop off items which is a huge convenience to any parents out there!

I had two pairs of Jeans hemmed with the original hem and the service was quite good. I used the…read moreCalgary market mall store and customer service was good. I will surely use them again.

Terrible service. I waited in line for 15 minutes before I was even acknowledged as a human being…read more No one there could even quote me, off the top of their heads, a price to dry clean a man's shirt. Very rude and ignorant staff. I would never trust them with my clothes.

These are the best dry cleaners I have ever used. There…read moreservixes are immaculate and on time. If they delay then they make sure that you get compensated. I wouldn't switch to any other dry cleaners even for free. Love there free pickup and delivery.

You can expect the best service here. They are always on time, professional & friendly. I needed a…read morememorial piece sewn and they went out of their way to make it even more special. I strongly recommend Image cleaners! its so nice to get excellent service these days. :)

I have been using them for the past 5 years. They just get it done. No issues at all. Parking in…read morefront, quick and friendly service.

Awful. I was recently delighted to learn that there was a dry cleaning service in my neighborhood,…read morehowever, after just the first time using the service, I received my pocket square stapled about 5 times in a little baggy. They didn't care to even apologize for this, despite putting about 40 small holes in the pocket square as it was folded. Maybe this is business as usual for them, but certainly not for me ever again.

The lady at Cyrex was great…read more Excellent work to repair broken clasps on two Maxpedition back packs. Very heavy material to work with and they did an excellent job. Don't hesitate to bring your business to these folks.

I had my jacket zipper repaired by Cyrex Repairs that was covered under North Face Warranty. They…read moredid a fabulous job!! I could barely tell they removed the old zipper and replaced with a brand new one! Definitely will use them again in the future.

Went to 2 other stores before this to get some Lululemon pants let out an inch and a half in the…read morewaist and was told it's impossible both times. Came here as a last resort and couldn't be happier. Well priced especially for a difficult alteration.

Paid $87 to dry-clean two sweaters, one dress shirt, & change 2 hoodie strings…read more The white hoodie strings were changed to black strings, to my disappointment. Pickup was scheduled for Friday, one week after drop off. My items couldn't be located on my first pickup attempt. Upon request, I left my number though didn't receive a call. On second attempt, just before closing, my items appeared. Overall, quite a poor experience. Would I return? Definitely not. Would I recommend? Definitely not.