Had a full roof replacement done after damage. Tom worked closely with my insurance adjuster to…read moremake sure everything was covered and accounted for. Following up several times. Job was done quick and expertly. And he followed up with us to make everything done to meet our expectations. We'd hire them in a heartbeat.

Michael and Preferred was very helpful in helping us understand what needed to be done, and gave us…read morethe very best products and service! Our project required a lot to be done, and they came and knocked it out of the park. Would highly recommend them!

3hours at 50$ per hour for an amateur to get the proper adapter and supplies from down the street…read more(In town) to connect a bidet isn't bad I guess. He also looked at the water softener and said he didn't know anything about them. Both of these requests were sent to Peterson's before someone was sent out. However, if you want a professional, that knows what they are doing, to get it right and not tell you "I don't know anything about these." Well... consider that before calling. Or just request a professional also with your inquiry. This will save you time, money and frustration. They probably have a professional there. We just didn't get that person. This would be fine if we were informed immediately that the company would be sending someone with no knowledge of our requests. That way, we would have went somewhere else straight away. Warren Wilde took care of the water softener, he even told us what exactly was wrong just from our description over the phone. This is what experience, paying full attention to the entirety of a request and sending personnel capable of understanding and performing the FULL job will get you. Thank you Warren

They were difficult to get a hold of from the get go. We finally got someone out here to install a…read morebidet and see what was wrong with our water softener. He was VERY young looking. He looked at our water softener and said, "I don't know anything about these...." I showed him a pin that supposed to be attached to the softener and he said "Yeah I don't know why there'd be a pin in it." So we are paying for a plumber to come out and NOT know about water softeners? So he installed the bidet but it took him just shy of TWO hours. When he finished he said it was leaking (maybe not his fault)- but two hours for a bidet? I installed it myself at our other house in 15 minutes. The only reason we had a plumber do it was because we needed a different T-valve and he didn't get a different T-valve- he just rigged the one we had to make it work (might be why its leaking????). We do need to get a new water softener but will be using someone else to install it as they did not leave us with much confidence in their abilities.

We are currently working with them through our contractor and it has been miserable. First it took…read moretheir residential specialist 6 weeks to get our first quote together!!! Then when we got it and made adjustments, there were multiple mistakes. I was quite upset when WE had to call the city inspector to see how to make a bidet pass code, not them. Worst of all they do not have a catalog to choose fixtures from, they do not give you prices of items you choose and the lady told me up front that we need to find our own vanities because their installers don't like moving "furniture "!!! He had to buy over half of our fixtures on our own because they could buy them or were going to charge us MORE than the retail price!!! Avoid this company at all cost!!!

I always valued Watters Plumbing; so when it came time to covert my bath into a shower, I called…read morethem. They were my first estimate. Jared was very professional, friendly and honest. I felt I didn't need a 2nd opinion and I am glad I trusted my gut. My shower conversion is breath taking, functional, with quality fixtures and features. Money well spent. It took less than two days and the clean up each day was impressive. Thank you for the whole team that made it possibile. Each one of you are skilled and thoughtful and customer friendly.

Just completing my second project in less than two years with Griffin Builders. Our custom home and…read moreour large office remodel came in right on budget as originally projected. Both projects were also completed on time as promised. Time and budget are important but just as important is the quality product they deliver. The design, quality of materials and workmanship are without question second to none. Excellent communication, clean and orderly job sites and professional employees made each project as smooth as any construction project can be. I would refer anyone building a custom home to Griffin Builders inc. The best custom home builder in the market.

From the owner: For over forty years the Griffin family has been designing and building custom homes with the…read moreintent of being second to none when it came to worldly design, unique detail, top-quality craftsmanship and, most importantly, customer satisfaction. Through two generations of tireless commitment to integrity, loyalty and an exceptional product, we are proud to have earned one of the most esteemed full-service design-build reputations in the area. Our history and staying power offer our homeowners the comfort of knowing we will be around for the long haul offering them support and service as long as they are in their home. When you build with Griffin Builders, youre part of the family!

I simply asked how much the roof of a house in their ad would cost instead of the "starting at"…read moreprice indicated in said ad. I f'ing hate misleading ads. I was IMMEDIATELY blocked and unable to comment or contact via Facebook. Screenshots are awesome! ‍

Typically I don't write reviews. However, the process of our project was very poorly managed by ARC…read moredespite the reassurance that we would have a project manager. We never saw a project manager through the whole process. We had to manage through many issues and rework, from the wrong color siding being put on, to water coming in my kitchen from the roof not being wrapped correctly and nails sticking out of the roof. From the edging not being finished and siding that covered our cable to siding that was cut in corners for some reason to poor calking and beyond. We had to manage and call or email the issues at every step of the way because no one was here managing the project. The final straw was when they were here to finally fix the issues they were nailing siding into a wall and broke the tile in our bathroom. I asked for 1/2 of the $5K that I had paid to have my shower tiled since the tile was discontinued and it would be roughly $8K to have it redone today. I thought I was being fair, but this is what I got back: "Again, I apologize. It is not an excuse, but with the transition of some key employees things weren't managed correctly. I would be upset if I was in your position. I would have a hard time recommending ARC also. I did talk with management and we will discount $1,000 for the shower with the understanding there won't be a negative review left online. I don't expect a 5 star review online since you didn't' have a 5 star experience. Does that sound fair?" This is not a company that stands behind their work or their word. I would not recommend them as in a previous email I was told: "I am having a hard time to justify a $2,500 discount to my management for a few tiles that may have broken from siding installation." They MAY have broken? I'm lying? Thank you, but I loved my shower and now it looks horrible. But you can't buy a good review from me as that is not worth it to me. Shame on you ARC, I went with you despite you being more expensive than another company because of what you promised. Stand behind your word and your work. Very unhappy customer. Wanitta Charnon

We are enjoying our garage addition. It looks great. We couldn't be happier with the whole project…read moreand Bob and the whole team. Bob has been very helpful and professional with every step of the build. If you want a good outcome to your project, call Bob.

Bob demonstrated professionalism throughout the entire process. Would definitely use his services…read moreagain. Good quality workmanship.

We live in an old farmhouse with a basement that's not exactly friendly. We decided to go with…read moreSure-Dry to spruce it up a bit and make sure everything stays dry. So far they've been great for us. The most recent example was today. I had spent the entire morning trying to get our sump pump to work, and had tried everything to thaw the pipes. I had come to the conclusion that maybe it was the pump itself that was having issues, so I decided to give them a call. The person I spoke with was very friendly, knowledgeable, and professional, and had someone sent out same day to take a look. I believe his name was John and he was excellent. Super friendly and knew his stuff for sure. In the end it did turn out to simply be frozen pipes, but John took care of it, and not to mention had to work outside on the coldest day we've had in a long time. Excellent job, Sure-Dry, keep up the great work!

8/6 2025 Had kelly from sure dry service my sump pump and clean out system .He did a outstanding…read morejob had a world class attitude.