Mr. Moore was able to mount outside ac wall mounts and repaired an outdoor outlet. He diagnosed…read moreproblem with outlet and informed me original outlet was not only incorrect but was installed incorrectly as well. He was very quick and even made sure to weather proof outlet. There's now an outlet cover insuring plug for pool pump is safe. Very satisfied.

Loved that they should up in a mask. They also had gloves on throughout the installments. Equipment…read moreon hand and asked professional questions beforehand. FIX the electrical problems quick, safety and affordable. They also explained each steps at a safe distance to help me better understand the situation with the electrical system. Great customer service with great experience!

The people at Bridges made sure I had the peace of mind that they understood my requirements for…read morethe job and were on top of it. They were very personable to work with and professional.

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

My experience with Toca Alarm has been sheer misery. I paid approximately $40,000 to have a…read moresecurity system installed at my horse rescue sanctuary in Folsom. Jimmy the salesperson promised fully reliable, hassle-free security service on my property in order to keep me and my vulnerable rescue horses safe; there had been dangerous trespassing in my pastures. I specifically mentioned I wanted access to playback from certain cameras and a personal alert button for my safety. Jimmy assured me this would be no problem. Toca insisted I use one cell provider; I had grave concerns bc it is known to provide weak signals out here. The reality after my huge check had been cashed: the cameras did not function consistently bc of weak signal, as feared. One of the $4000 cameras had to be replaced entirely. I had to try two other service providers to get them to work. Yes, that is three in total. I've been charged nearly $500 by the first cell provider months after the contract terminated. I cannot receive playback of my cameras without a DVR but the system does not interface with Starlink so I needed to get a new modem. The DVR playback of these outdoor cameras still has not been set up. It took ages to finally receive my personal alert button. Bc of an error when Toca staff was testing the button, the Fire Department with EMT was dispatched to my property! Toca disclaims responsibility for so many of these problems, insisting they are out of its control. When I was signing the $40,000 contract with Jimmy, he assured me I would be fully taken care of by Toca. He did not say: oh, you will be on your own when dealing with problems created by these third parties who control much of the service related to your security and surveillance system. Toca won't be responsible. I have enormous responsibilities caring for 65 rescue horses and donkeys at my sanctuary: I told Jimmy I had to have a seamless, comprehensive and reliable security system bc I don't have the time to deal with constant malfunctions. He promised me that this was what I was getting with Toca. I cannot stress enough how much I regret ever having called Toca Alarm Company.

Last year, we had a tech named Ross Ritchey visit our office, and unfortunately the experience was…read moreextremely uncomfortable. During the appointment, he repeatedly spoke negatively about his workplace, his supervisors, and even commented on unrelated personal matters. It put us in a very awkward position, and we found ourselves silently waiting for the visit to end. We heard everything from his boss doing botox and putting on clothes that were too tight to critiquing his choice of tattoos and new hires. Regardless of how someone may feel about their job or coworkers, a customer's place of business is not the place for that kind of conversation. It made the entire appointment feel unprofessional, and it's not an experience we would ever want to repeat. As we are looking on yelp to find a company to hire for our office needs, and this company popped up, it reminded me of the awkwardness. We won't be using this company again.

ross ritchey was my tech and he was awesome. not only repaired my issue he also cleaned up my…read morecomputer as he was working. also was funny to chat with while waiting for installs

I have been a customer for 6 years with this company and I'm highly satisfied. They have quality…read morecameras and exceptional customer service. I have had to utilize the fire and ambulance services and they responded extremely quick. It's low cost as well and that's something we all need in today's economy and also I must mention I feel safe and secure knowing this company has a fast and professional central monitoring system. I have always felt safe and secure knowing I have this company for security. I highly recommend this company.

I was originally a USA customer, brought equipment and stayed with them until they sold the company…read moreto Protection One. I recently requested a quote to move back to ABC... they wouldn't waive the cell input card cost ($160) so they could communicate with my system (the one they sold me). NOT GOOD. Guess they don't need my business.