1. Blue Heron HVAC Solutions

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Madisonville, LA

Blue Heron HVAC Solutions

4.0 (5 reviews)
Open • Open 24 hours

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Response time

20 minutes

Response rate

100%

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5 months ago

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Adrian A.

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2 months ago

Everything they did was perfect so I had them do my other property and my realtor loves them also

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2 months ago

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3 months ago

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Ask the Community - Blue Heron HVAC Solutions

Solar Refrigeration & Appliance Service - You can see the water on the floor again from a different direction

Solar Refrigeration & Appliance Service

(148 reviews)

My twenty year old dryer went out. Called Solar. They sent a technician (Grant) out the first work…read moreday. The tech identified the problem within twenty minutes. I needed a circuit board - he showed me the burn point on it - and told me he'd order the part. I was repeatedly updated on the part and when it was expected to be in. On that day, Grant was there bright and early, replaced the board and got my drying working in a remarkably short time. It could not have gone more smoothly. I will surely call Solar when my next appliance goes on the fritz and I highly recommend this business.

This is the service that was assigned to me through my Whirlpool warranty. First, my appointment…read morewas scheduled for a Wednesday so I took off of work to be home. On Wednesday when no one showed up, I contacted Solar who informed me that my appointment was rescheduled to Friday and that, "the parts department should have informed you of that." I did not receive notice from anyone at Solar about the change. I arranged to be home from work on Friday for the repair. The technician was here for approximately 10 minutes before coming to me saying everything was good to go and got my signature. When I attempted to use my appliance, it did not work. I then spent 15 minutes trying to get on the phone with an actual person on Solar because when you call, you are given AI bot prompts rather than a human being. I finally got someone on the phone who told me that on their end, it says the work was complete and the machine was tested. The machine was not tested by the technician before he left. Estelle at Solar told me that she would contact the dispatch team to have the technician return. When she called me back, she stated that the next available repair date is Monday. I've now taken 2 days off of work for the technician to come here for a total of 10-15 minutes and fail to complete the job, and am now being told that I'll have to wait for Monday for someone to come and finish the job.

Blue Heron HVAC Solutions - hvac - Updated October 2026

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