Cancel

    Open app

    Search

    Vivint

    1.0 (1 review)
    Closed 6:00 am - 9:00 pm

    Services - Vivint

    Security monitoring services

    Security system installation

    Vivint Photos

    From this Business

    Recommended Reviews - Vivint

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of BM A.
    871
    103
    208

    4 years ago

    Business owner information

    Photo of Customer Support

    Customer Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Vivint

    Platinum CCTV Surveillance Solutions - In our showroom, you can learn about the different security camera systems, camera types and resolutions and learn why our AVM is best.

    Platinum CCTV Surveillance Solutions

    (13 reviews)

    $$

    I have recently taken over a IT role at a company where Platinum CCTV had provided assistance prior…read moreto my arrival. I ran into some technical issues with offline cameras and changes I made that I could not seem to resolve. Adding to the complexity of my multiple service requests were that remote access tools were not available due to security restrictions at my workplace. I worked with Zack and another tech for several days and they both exhibited remarkable patience, courtesy and in-depth knowledge of these systems, and various makes of cameras. They managed to help me restore service to my downed cameras and point me in the right direction on other issues, all without being able to see our network remotely. As someone who has worked in IT & Support for more than 20 years myself, I feel I know good service when I see it and this level of thoroughness and patience is memorable. On just this merit alone, I would recommend Platinum CCTV as a service provider.

    I am very pleased with Platinum CCTV. Mr. Dunteman gave an impressive presentation of capabilities…read moreof 3 levels/resolutions available in security camera system. Aubrey is always helpfull when I call with a friendly upbeat manner. The installers are professional and answered all my questions. I can not say enough good things about the tech support. I am new to security cameras and they took their time to walk me through setup. They were very patient and understanding of my concerns. God bless them all. Tim Dillon

    Stealth Security & Home Theatre Systems - chicago cctv

    Stealth Security & Home Theatre Systems

    (5 reviews)

    Purchased 8 camera security system with 4 cameras installed initially. Installation went fine…read more One of the cameras kept disconnecting so we called for service. It was a challenge getting the guy to come out but when the Stealth owner came out we talked about adding the additional cameras. He repaired the 1 camera saying there would be no charge if we added cameras. He suggested 4 cameras, we just wanted 3 because his prices went up so there was a stale mate. He ended up sending a bill for the repair which we promptly paid. Next the app on my phone stopped working. We called so many times asking for an appointment and even said we understood there would be a cost which we'd pay. Without the app, the security system was pretty much useless since the main purpose was to view our home while away and or on vacation. NEVER did anyone return our calls. We even had others call tech support using their cell so perhaps he'd return the call to someone else. Nothing. Thought of contacting the manufacturer directly to see if there were other sales / service reps that could help us but he strips all manufacturing info from the security units. Worst company and service ever!!!!! We finally purchased a new unit (we were able to use the cameras) that we totally control. He has no admin rights or access!! We once again have security and can view remotely as well from within our home. UPDATE: in response to the comment left by owner, the payment was not delayed. We were billed quite a few weeks after I sent the text saying we were not moving for way with your proposed 4 cameras. Once we received the bill, it was promptly paid. Just as you have the right to determine who you will service and who you won't, we have the right to share our actual experience. Also, this was NOT an internet issue and with 30+ years experience in IT, we can assure all it was not an IT issue.

    Update on Stealth Security: I am still very happy with my system and appreciate the work the guys…read moreat Steath Security do! Any rare issues I have they help me right away. Still a fantastic company and recommend to anyone who wants a great security system for a great price!

    Vivint - securitysystems - Updated May 2026

    Loading...
    Loading...
    Loading...