Very nice and respecful. After calling several places for estimates on my basement. Ken was not the…read morecheapest but offered a more practical way of fixing our issue. Other companies suggested impractical ways that were either more expensive. Or offered cheaper temporary fixes. Since I had the work done by Dependable Waterproofing I've had a much dryer basement, and haven't had any problems. I'm glad I choose Dependable. They're very knowledgeable and informative. Thanks again and so happy to have a functional basement again.

From the owner: Waterproofing Company in Lake County, Illinoisread more

STAY AWAY! A repair of my dad's shower left him without any hot water. During the follow-up attempt…read moreto fix the hot water, an employee burst the pipe, causing major flooding in his unit and the unit below. The employee literally fled the apartment, leaving his tools behind, and apparently hit a neighbor's car during his escape. At first, the company ignored our calls, text messages, and emails. Voicemail was full. When we eventually got them on the phone days later, they denied ever sending anyone to my dad's location that day, even though text messages clearly show they agreed to send a plumber on that day and time. Incompetent, unprofessional, and dishonest.

Had them out on a Wednesday, got a price and scheduled for the next day. Thursday, I get a text…read moreasking to reschedule for Friday between 9-11 am. Friday came and went, no show, no call, no text. Unprofessional, unreliable. Don't even bother.

The measure of a good supplier isn't measured only in the fulfillment of the job spec, but also in…read moremeeting the customer expectation. In my case, Tom did a great job on my foundation project, and both he and his crew were courteous and respectful. After he finished the job, I asked him to come back and alter the appearance of a part of the concrete work. It was an esthetic thing, but important to me. It involved additional concrete work. He handled it with class, and came back to add a little flair to the area around my well, at no extra charge. I am so happy with the result! His expertise and the fact that he genuinely cares about his customers is impressive. I highly recommend Tom for foundation work, and he did an excellent job waterproofing my window wells.

Don't wait! Call Tom to stop your basement seepage. We have a block foundation and sopped up rain…read morefor years, Tom is efficient, reasonable and a great guy. We had it looked at by several other contractors, and are so relieved to have engaged Tom. This is the first time in a decade that we look forward to rain. Simple, direct, made sense to control the water and re-direct. Many thanks!

I had the best experience with Peder and Home G. He contacted me quickly, came out quickly,…read moreexplained clearly what did and didn't need to be done, and was competitively priced. I will be contacting him again for any other water issues, inside or out, that I may need. Call him first or get him as a second opinion - you'll understand more of what is going on with your house and can be sure you're not overpaying or getting more done than is truly needed.

Petar did a great job repairing our foundation. Was getting some flooding in a specific area of my…read morebasement that was built after the house was constructed. Petar was able to determine where best to cut the wall and make the injections. He also explained everything well and discussed pricing before we agreed in what to do. The repairs were highly effective and I would definitely use Home G for my next project.

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.

The best thing I can say about a business is that they prioritize their customers. I've been using…read moretheir services for years, and I've consistently been impressed by their exceptional quality work, fair pricing, and highly professional service. About six years ago, they installed my backup sump pump, and just this week, they replaced my main sump pump. Both installations were seamless and hassle-free. I never felt like they were overcharging for their services. They were transparent and upfront about everything. I've had the pleasure of speaking to Dan a few times, and each interaction has left me even more impressed. If you're looking for reliable and trustworthy service, give them a call. You won't be disappointed.

Luis and his crew put in a pipe, basin and connected to storm drain. They were fast and efficient…read moreand they filled in their trench work seamlessly... if I hadn't seen the work myself I would have not known it was done Definitely plan on using again! Highly recommend

They were great professional and clean found out they also do decks and fencing they did a great…read morejob thank you

Updated Review as of June 29, 2025…read more We have been trying to contact the company about the cracking in the back patio. They have not responded until I went to Yelp and requested a quote under a fictitious name. The cracking in the back patio creates uneven surface which is especially visible during the winter. They addressed it last year when they were doing our front steps by saying resealing the patio will make it look really nice. The patio only got worse. When they were pouring the back patio, they had to stop. Next day they came in with the jackhammers to take out half patio. I asked what was going on and it was explained that the concrete had too many rocks. Why would you only remove half the patio? The side of the patio that was pored with the new concrete has had no issues. If you want to see real reviews about how this company ghosts customers when the job is below par, check out the reviews for T/S Concrete. The owners changed the name of the company, but Tim and Sheila own both companies. The new company includes their son Matt.

Beware - Poor Drainage Work & No Follow-Through Family…read morebusiness (Matt, Sheila, and Tim). I hired them to pour concrete- All work to be pitched properly for proper water drainage- exactly what our contract stated. Instead, the concrete on one side was pitched toward my house, causing water to come inside. Matt promised twice to come look at it, but was a no-show both times. When I first confronted him about ghosting me, he later called ranting about how busy he was, implying he didn't have time for me. He even said it wasn't his fault my house sits low--yet still took the job (and my payment) without hesitation. This company used to be T/S Concrete with terrible reviews -- the name change doesn't seem to have changed the service. The work looks nice and prices are competitive, but what good is that if it damages your home? If you decide to hire, DO NOT make final payment until you confirm proper drainage. Best of luck.