My husband and I live on a busy corner and decided we needed a security system. After doing lots of…read moreresearch my husband and I decided to go with 1st Alarm. I'm SO GLAD we did! We called to set up an appointment and were offered a slot the following morning. We were kindly greeted by Justin, the installation technician. Justin and his partner conducted a complete walk through of our 1200 sqft home and offered suggestions on where to put motion sensors, door and window monitors, and signs/stickers. I'm not sure what you're used to but I was very impressed with the door sensors. Justin and his partner drilled a hole about the size of a nickle into the inside frame of our front and back door and inserted a sensor. His partner came through with a vacuum to clean up the wood shavings from the door. There are no wires or cords to fuss with or visible sensors on top of the door, but a small sensor on the inside of the door that you can only see, if you're really looking for it. Justin also told us where the best place to put our motion sensor and window monitors as well. One of the coolest things is the pad to control everything. It literally looks like an iPad. It is very user friendly and looks awesome! We also received two key fobs to secure our home while we are away and enter when we return without setting the alarm off. Moving on to the prices. The website has different packages you can choose to fit your needs. Our entire package was $45.00/ month for three years and there was a $69.00 installation fee. This included door sensors, window sensors, motion detector, 2 key fobs, 2 signs, a sheet of window stickers, and installation. I think this is a very reasonable deal for our piece of mind and sense of safety. I loved the customer service offered, and how well everything works. It is fast, efficient, and effective.

If I could give zero stars, I would. I met with a 1st Alarm rep and got the price, etc for…read moreinstallation. They said that they'd install the next week--nothing. I waited 3 weeks, nothing. I called back. The man said he'd call the next day. Nothing. I waited 2 more weeks, called back and again he said he'd call Monday....still nothing. I've wasted over a month. With this kind of service, I'm surprised they have customers!

Have used The Keyhole several times over the past 5-7 years. For safes, they are the best in town!…read moreEven if you don't buy the safe from them, they will come out and install it where you want (within reason!) and even affix if to the floor (if desired) for a very reasonable fee. I will use no one else to handle my safe installations.

Very professional and fast service with qualified technicians. They know the right hardware to…read morerecommend in different locations. They are full service locksmiths as well as alarm, access control and safe sales and service! In lubbock 806-794-7966 and Amarillo.

We contacted Premier to set up and their techs were quick to contact us back. Eager to set up the…read moreappointment and installation. Great customer service.

Premier Alarm Solutions did a great job installing an alarm and cameras at our house. Everything…read morewas explained well up front, installed quickly and cleanly, training on the App was very easy and overall affordable pricing! We are happy doing business with a great local company! Thank you!

Yelp added my review to the recommended reviews .........This company provides excellent customer…read moreservice and I can always count on them for my last minute needs. I have a business that requires security for special events. When I ask for assistance they are quick to contact me and fill my requests. They hire reliable people who know what customer service is all about! Allstate security company is one of the best around! I gave Allstate Security Services a call when I needed my construction site secured. I found their customer service remarkable as they were extremely helpful and professional when I first spoke to them. Best of all, their security services arrived on-time and truly did a great job securing my site, all for prices that I could afford. Now, I sleep better at night knowing that this security company will protect my assets. I highly suggest them if you want security services you can rely on. Nothing can describe the gratitude I feel towards Allstate Security Services. I had to look for a security firm that would be reliable and dedicated to securing our construction site here in San Diego. Thanks to Allstate, I gained peace of mind, seeing how professional and courteous the security team was as well as how thorough they were in terms of addressing our concerns. Definitely recommend if you want top-quality security.

If I could give zero stars to this company, I would. They are nothing more than a parking…read moreenforcement company. There have been several car break-ins and home robberies at my complex, and my neighbors (including myself) have been towed in violation of the 72-hour parking rule. When I did call them to report a house alarm was going off at my neighbor's house (and after being on hold for an unusually long time), I was told that they didn't handle home alarms. They couldn't even check it? They couldn't even respond that they'd follow up with the property management company? They simply said it wasn't their job. You'd think that they would at least have some protocol for such things (e.g., a list of phone numbers to call in this case)? No, "It's not our job," is their answer. Hmmmm.... Please, call a spade a spade: All State Parking Enforcement and "sitting in a car texting and talking to my friends while on duty" Service should be the name of this company.

These guys are the best. From the owner to every member of the team. Top quality on-site work by…read morepolite, highly competent techs. They will work within your budget. The end product is a great home entertainment setup. No surprises, great follow up. No job too big or too small. Two moves for my fam and the highlight of both was Sound by Design's work.

From the owner: Sound by Design is an audio visual consultant serving Amarillo since 1998. Whether you need a home…read moretheater system designed and installed or a home security surveillance we've got you covered.

We were experiencing a lot of problems with our security system. The company we were with sent…read moretheir technical support person out seven times over a three month period. Each time the tech left the problems became worse. We had to cancel trips because we couldn't trust the existing system to work correctly. A friend finally recommended Vanguard Security Group, they came out and installed a complete new system. Our system was very elaborate, so they spent over three days working on our home; making sure everything was working correctly. The men who worked in our home were polite and very professional. We couldn't be more please with the final result and we definitely recommend Vanguard Security Group. They used quality equipment and we still saved money, they offer great value and lots of experience.

"You guys are great and I really appreciate you! I will always recommend your company to friends…read moreand business associates." Thanks again! John Ward

I have been a loyal customer of Alarm Link for over 10 years and have recommended them to many…read moreothers during that time. Unfortunately, that loyalty was not reciprocal. Alarm Link moved their customers over to Alert 360, and when that partnership apparently soured, they severed ties and completely abandoned their long-term clients without a single word of notice. This transition left me stranded with a company (Alert 360) that now claims they cannot service my area and has unilaterally canceled my service. It is deeply disappointing to see a local company you've trusted for a decade drop their responsibilities and leave their customers to fend for themselves. I can no longer recommend Alarm Link to anyone.

One word: Outstanding. Ed and his crew are amazing. We had been using another alarm system…read moreprovider and were not happy with the level of service. We contacted Ed at Alarm Link Security and he made it so easy for us to change. Very pleased. A++++ service all the way around.

I have had ADT for 1.5 years. Then I decided to cancel for poor performance on their part. The…read moremonthly rate is going up to $74 and I disputed the change in writing as per the contract. I never received a reply to my dispute. So, again per the contract, I should not have to pay a termination charge. In calling ADT to cancel, I was told that there was a cancellation fee of just over $1400 dollars. By my calculations of time left on the contract and the monthly payment, I have $1332 left on the contract. In addition, the contract states that I only have to pay 75% of that amount or $999. After being on the phone for hours this morning I finally got to a person who knew something. ( Their customer service phone number sends you to India first) I don't know what the resolution will be but was told that the buy out would be less than was originally stated. Long story short, don't go with ADT! They don't honor their contract and will give you a several hour run around when you dispute their conclusions.