When it came time to install central air conditioning in our home, we wanted to make sure we were…read moremaking the right long-term investment. We received an in-home quote from another company that initially seemed almost too good to be true. After doing additional research, we discovered the proposed system had been sized primarily for heating, meaning the cooling capacity would need to be throttled back, potentially leading to increased wear on the equipment over time. The quote also included older, discontinued clearance models that used refrigerant scheduled to be phased out in the near future. That experience made us appreciate the honesty and expertise of Family Danz even more. John R. visited our home, provided a realistic and transparent quote, thoroughly explained the advantages and disadvantages of each Bryant system option, and allowed us to make an informed decision without any sales pressure. As a retired military veteran, I also sincerely appreciated the additional savings they extended as a thank-you for my service. Once we committed to the installation, everything moved quickly. We were scheduled promptly, and before work began, John R. and Residential Installation Manager Josh G. conducted a final walkthrough to verify measurements, answer every question we had, and ensure all of our concerns were addressed. On installation day, Grady and Kayden arrived right on time, listened carefully to our requests, and immediately got to work. Although an unexpected scheduling delay with the electrician from Mackey Electrical meant power wouldn't be available until Wednesday, the installation team adapted their schedule and completed as much of the work as possible in advance. They even coordinated an earlier start on the second day to get ahead of the intense attic heat. Throughout the four-day installation, Josh stopped by regularly to inspect the progress, answer questions, and make sure the crew was working safely and staying hydrated. Every member of the Family Danz team demonstrated professionalism, outstanding communication, and genuine pride in their work. Any issues that arose during the installation were addressed quickly and communicated directly to management, giving us complete confidence that customer satisfaction was their highest priority. The quality of the workmanship and attention to detail exceeded our expectations, and the finished Bryant air conditioning system looks and performs beautifully. Based on this experience, we have decided to trust Family Danz with all of our future heating and cooling needs, including servicing our boiler and hydronic baseboard heating system. If you are like us, having a central air cooling system is a major home improvement to not only improve our quality of life but increase the home value. It also does not come without a significant price tag which is why the value and longevity of the system is important to us. We wholeheartedly recommend Family Danz to anyone looking for honest advice, skilled installation, and exceptional customer service. They truly earned our 5-star rating.

Family Danz was called to my listing after an inspection deemed the upstairs heat wasn't working…read more They came , turned up the thermostat, heard the furnace kick on and called it a day. They never waited to see if the heat came on upstairs. Charged $160. Fast forward to the final walk thru when the buyers turned it on and discovered it wasn't working. We called them to come back the morning of the closing. Was told they could get there. Never showed. Cost my clients $3000. As a realtor, we rely on recommendations. I would not recommend this company. So many other companies to choose from. Next time I will choose better.

Had them install a home security system. I nice family-owned business and Josh who did the…read moreinstallation was great to work with. Very friendly and willing to work within my budget.

Professional and well mannered workers. Accommodating to my request and system was installed in a…read moreprofessional way. If any issue arises they respond in a timely manor and insure my satisfaction. Very pleased with the install.

This business is a pleasure to work with. They are very customer satisfaction oriented and I would…read morerecommend them to anyone. I purchased a smart TV and it was installed promptly.

Rob is the most efficient and kind electrician I have ever met…read more He did work for me at my apartment building, my parents house, my friend's house and of course my house. My Dad was an electrician so we swapped some stories of years ago. If you want the best electrician call, Rob, he is fair and honest.

The O'Keefe team (father and son) was terrific!. I had a few companies provide quotes, but even…read moreduring that process they were far more personable and sincere in the way they approached everything. I had my electrical panel replaced and some diagnostics done on some bad outlets, which were also then replaced. They had a fair price, arrived on time, left no mess and completed the job in less time than they originally stated I would definitely recommend them to anyone looking a quality electrician. Even after the job was completed, and the invoice paid, Rob still responded to a question with very quick turn around. When the time comes for additional electrical work, I will definitely be using them again.

Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!