This place is an amazing and so talented. I really enjoy going here, the vibe and the girls are so…read morekind and sweet. I always leave with my hair looking better than what I thought it could.

The entire team is so talented! I've been going to Marissa…read moresince she was in her little tiny corner suite years ago! My hair always looks amazing.

Ellen listens to what youvare looking for and gives it to you. no matter the length. ive gotten…read moreshortto medium hairlengths and have been very happy with my decisions via Ellen. I've been geeting my hair cut and styled with Ellen for more than 20 years--very satisfied. REGHAN

I decided to get style change and went to Judy. First she talked me out of the actual color I…read morewanted than when I heard her talking with another stylist about being low on a certain color and wondering if they had found a new supplier I realized why I had a tone I hadn't wanted. So she finished my haircut and said oh you have curly hair. Well it has been 2 weeks and I my hair has little standout flips out everywhere. She said she could get me in a month later for better color but when I got home I decided I didn't want to spend more than the $200. I had already spent in the same month!!when I called the next day to reschedule I was verbally lashed by being told Nov/Dec were their busy months. I am retired and a fairly open schedule . So today I looked at this forum and discovered a 5 star rating supposably by me!!! I am quite disturbed by this salons dishonesty and they apparently don't want new customers!!!!

Service and friendly faces every time. You are getting what you pay for. Safe professional…read moreservices. Five stars.

First time going! Grace did my hair. She was so nice and did a GREAT job. Ive never been happier…read morewith a hair cut (that's saying a lot). Will definitely be going back!

I'm very particular about my hair since it's wavy / curly, and my first haircut by Chloe was one of…read morethe best haircuts I've gotten in years! I obviously went back and wanted to lighten my hair a little, and Chloe saw the vision and did such a great job! She was also teaching a new stylist, and she does such a great job of including her in the appointment, explaining the process, answering her questions and mine. The salon itself is beautiful, and everyone is so kind. Can't wait to be back!

I went in for a consult for hair extensions after a horrific hair cut I got (somewhere else)…read more Hannah fixed my hair to the point I didn't want extensions anymore & was the sweetest & kindest the whole time! 10/10 recommend booking with this amazing women!

In December I had an appointment with Leslie to have my hair colored. I took a picture of my own…read morehair from my previous month's appointment and the hair extensions that I have so she could color match, and she dyed my hair black instead. It took a month of back and forth emails with the owner Tabatha to convince her to let me come back to the salon to show her what my hair looks like and she agreed to fix it. Now, after the fix it appointment, my hair has three distinct colors starting from the top of my head down to the ends and it looks ridiculous. I expected them to be accommodating and agree to continue fixing my hair until it was the color that I asked for but I was treated like it was an inconvenience to do the right thing. Tabatha informed me that she expected me to pay to fix their mistake so I told them that I would not return. Alexis, the stylist, muttered "Perfect" under her breath as I walked away because she was happy that they got rid of the problem they created and now they don't have to continue working for free to do the right thing. Beware of salons that don't stand behind their work and treat customers like an inconvenience.

When I moved back to Madison, I did tons of research on where to get my haircut. I have very thick,…read morecurly/wavy hair that I like to wear lots of ways, and I'm very selective and mindful of who cuts it. Needless to say, I'm so glad I found Julia Grace! I've been to Alexis every time, and she impresses me every time with her attention to detail and vision to help create the look I'm looking for. Great appointment availability, the salon is a super welcoming, clean, and professional environment, and I will go back as long as I reside here!

I have been coming here since I was little. pretty much all of my family comes here! all of the…read moreemployees are so lovely; but Mary has been my go to through it all!! she is so talented and amazing at what she does and I love my hair every single time. The salon is so cute inside as well. they are very professional here and I definitely recommend!!

I've been going to Lacy for years and finally's she's epitomized her personality into her new salon…read moreat Haven! You'll feel immediately at ease after walking into this super cute salon. Lacy put some nice, touches of modern mixed with rustic into the decor. Over the years I've brought many ideas and pictures of celebrities for Lacy to mimic, and each time she has delivered and I've always been completely satisfied with my mane. I love the smell of the products she uses. Recently had bayalage put in and didn't have to suffer the chemical smells while I waited for it to develop. Seriously, go! Ask for Lacy!!

Ivana is really great. Her consultations are super through because she wants to give you what you…read morewant but also make any adjustments so it compliments your face. I dont have curly hair. I have striaght thick hair and my daughter has wavy hair texture. Ivana pays attention to detail and always come off her chair so happy with my cut and my daughters!

Left the salon with yet another great cut, as usual. I'm a "mature" woman so I've been to many…read morehairdressers in my life, and at long last I've found the best. Cuts are great from the get-go and hold up perfectly until the next appointment. The new look of the salon is so upbeat and cheerful-- just adds to the great experience.

I have been going to Duncan Edwards on and off for years and have been satisfied with the results…read moreuntil my last visit. I scheduled a full head of highlights and half way through Aaron told me he was only doing a partial. I trusted his "expert" advice and went with it. When he finished the partial he showed me the front and it did not look too bad. However he did not take the time to show me the back. When I got home I checked the back in the mirror and it looks terrible LOL! No wonder he didn't show me the back!!! The front of my head is highlighted and the back is brown!!! I'm now an official freak! I'm going back to have it "fixed" and I will update the review afterwards. Fingers crossed :P I do not recommend it to anyone, unless you want to be a freak like me. Cheers! So I went back at 10:45am which was agreed upon verbally with Aaron. However, when I went back they told me that it was 12:45pm. I was fine with it, but when I asked to be given a card to have proof of the the time the front desk attendant told me she couldn't. So I insisted since I did not want to have to deal with the time being "wrong" again and eventually she prints the appointment details out. So I leave and come back at the updated time and Aaron and I start to argue about my hair. Basically he would not apologize and admit that he jacked up my hair. So he says it's best if I leave and get a refund. Which is fine by me. But then right before I leave he says that I was rude to the front desk attendant and calls me disgusting. Wow! I did't say anything rude to the front desk attendant I just insisted on receiving a card for the appointment so I would NOT have to keep coming back at the "wrong" time. No idea what he was talking about. But he is disgusting and this business is abusive. I would't recommend Duncan Edward European Hair Design to my greatest enemy.

I've been going to Duncan Edward for probably 12-13 years. I can't say enough good things about…read morethis family run business. Now the original owners are retiring and the kids are taking over. Super excited for all of them and their new adventures. Highly recommend their hair services. They will always go above and beyond to take care of their clients.

I went in for a spiral perm today however, neither of the students had ever done one so the…read moreinstructor said she would come back after my hair was washed & trimmed and show them how to roll the perm correctly. That never happened. I ended up with one of the students wrapping my VERY LONG hair just like a regular perm on spiral rods - horizontally with the ends buried under layers of hair. I stopped her once to clarify that it was supposed to be a spiral perm and the way she was wrapping it wouldn't create the curls I wanted. She assured me she was doing it correctly. I let it go assuming the instructor would come over and check the wrap before the activator was applied and catch the problem. It would've been a pain to sit through half of my head being rewrapped but it's a school and I figured it would be a learning experience for both students to see the importance of how the hair is wrapped to create the desired effect. Unfortunately, the instructor never checked on their progress, even after they went and requested help/direction twice. In fact, the instructor (whose license both students were working under) left before they finished wrapping my hair. Ultimately, what I ended up with is slightly wavy hair from mid-shaft to the ends on part of my hair, two entirely different curl patterns through the parts that actually curl down the full length of my hair (one of which is actually spiral, yay!), and some completely straight pieces where I'm assuming the activator couldn't penetrate the multiple layers of hair or a 2nd bottle of activator should've been used. I didn't expect the results to be perfect, it is a school after all. What I did expect that there would be some attempt at supervision/instruction so that the students weren't just guessing at what they were supposed to do and my results would at least be consistent with a spiral perm. Despite all of this, I will try them again, I just know for next time that I need to speak up and ask for the instructor to check things when it seems the students are floundering.

I took my chances going to the salon. I called and spoke with a supervisor who guaranteed me that…read moreher student could do a great job and that she would supervise it. Little did I know that she didn't know what she was doing either. I went in for a loose spiral perm and came out with straight fuzzy hair. And it's falling out and breaking off. I've probably lost a half a cup of hair in one day. I didn't say anything while I was in the salon, because I did not want to embarrass the student. But as soon as I got in my car, I called and left a message for the supervisor to call me back..That was two days ago, she has still not returned my call.

Excellent experienced stylists John and Katrina, good listeners /interaction /communication with…read moreclients. Much better VALUE than other big name, popular Salons in central to West Madison . Best available , attention to detail in the art and science of color/highlighting. Reception is ALWAYS kind and helpful. Prices are reasonable , considering the HIGH quality of services. Vibe is relaxed/pleasant. Always positive attitudes and I am happy to go back. Many thanks and much appreciated to all!

Their services are great but, Ive been price gouged twice there. Never again. My adbice is get your…read moreprices straight BEFORE you get the service.