Well well well let be begin to talk about Arhaus in Los Gatos. The furniture selection is…read morebeautiful, classy, and definitely on the pricey side but you can see where the price comes from. The pieces have a really distinctive look and feel, and custom made and shipped directly from Italy. it's hard to walk around the showroom without finding something you want to take home. Pauline was wonderful to work with helpful, knowledgeable, and never pushy. We ended up replacing pretty much all of our living room and dining room furniture, along with a few accent pieces, so needless to say, we left with a whopping bill! But hey, you don't walk into Arhaus expecting a bargain. If you fall in love with the pieces, be prepared to empty the pockets a little. Overall, a great experience and excellent service from Pauline.

Stay away unless you want to get your items 6-12 months after you buy. The delivery people are rude…read morethey pretend to call you but hang up And make the excuse that they "called" Once you get the items they are not same as the store is cheaper quality our chairs are uneven. The staff at the store are only nice when you buy once you placed the order their attitude change and they are not as nice anymore. They made a mistake in our order when we asked we wanted to get the other which was the original plan the lady said to us "oh no don't get those they go bad they peel so easy and wear off within months they get very rust" why would she even say that. We regret so much going with them. Amazon and wayfair has better quality. Please listen to reviews! 0 stars

We have purchased two couches from Harvest, our first one lasted almost 10 years and we could have…read moresold it, it looked so good. The women who work there are not into hard sell, they allowed me to browse first but when it was time make decisions, Shawn was right there, her experience and design advice was invaluable to us. We are looking forward to receiving our new couch and enjoying another 10 years. Thanks Harvest.

Horrible customer service. Seems like this is an ongoing issue at this store. There were two ladies…read moreworking while my husband and I entered the empty store. Not one word acknowledging our presence even after I said hello. One lady actually just turned and walked away. That automatically turned me off from the store and I decided to make a purchase a couple stores down. I really hope this isn't due to the fact I'm not Caucasian. Anyways, I hope this store works on being more warm and welcoming.

My husband and I visited Direct Factory Furniture today and had a wonderful experience thanks to…read moreAndres. We were furnishing a new apartment and had a lot of questions about different furniture options, measurements, layouts, and pricing. Andres was extremely patient, knowledgeable, and professional throughout the entire process. Highly recommend! 10/10 thanks to Andres!

Customer service and communication, they made us drive all the way to the Stevens Creek location…read moreduring traffic hours when no mention of going to Coleman for pick up horrible customer communication waste of gas and time. Van was the person who helped us

Almost three months now since I received my sofa and I still can't believe how much I really like…read moreit. It is just so comfortable that I don't want to get up from it. I had been looking for a while now to replace a rather "lived in" sofa and I couldn't find anything out there I really liked, that is until I came across "WhatARoom". Their numerous custom designs, sizes, incredible fabrics and seating comfort choices available I knew I was at the right place. I was a bit hesitant about buying without trying/seeing as I'm from out of state but through many back-and-forth emails with staff I felt at ease with my decision. Delivery was fantastic too and the care taken by the delivery company was perfect.

I purchased my first adult couch from them about 10 years ago. No more hand-me-downs. What A Room…read moremakse your coach to your customization so everything's going to fit exactly as you need. Their customer service is great and they're responsive. They have lots of fabric to choose from and most are machine washable. The only reason I didn't give them 5 stars is because of the price. They ain't cheap - but most things in this world that last long aren't. If you're considering buying new couches, drop by and test out their cushions, it may only cost you the loose change in your pockets.

stop showing old and antique Dining Tables for ever!!! on…read morethe other hand bring back the Aspen and a like more clean modern and contemporary looking with Bold statement. start listening to customer taste and stop ignoring!!! who is in charge of your design and business making decision bring yourself up to date with our needs and taste.

Don't come here. The sale associates are very rude. They were very condescending and judgmental…read more Not sure why they feel entitled to treat people so poorly. I've had much nicer shopping experiences at the other RH locations.

Cherie is the consummate professional. She listens carefully…read moreto her clients and delivers based on the clients taste and goals. She has made our home both comfortable and incredibly warm with exquisite quality and a reflection of our goals. She is THE BEST.

This is right in my backyard and I visited it for the first time with a friend who was visiting…read more Lovely lovely store! Beautiful unique pieces for the home. I highly recommend checking it out. Cherie deserves your consideration and business.

We have purchased all of our outdoor furniture through Terra Outdoor. They have an incredible…read moreselection of elegant outdoor options for entertaining. The products they carry are durable and long lasting. Their customer service is arguably the best in the bay area. You never feel pressured to buy when you're in the store. Al and Ralph are wonderful to work with. I recommend Terra Outdoor to all my family and friends.

Gorgeous store full of outdoor furniture in Los Gatos and I love their heavy duty umbrellas!!read more

We spent a few hours here looking for the perfect mattress. Anthony Cooper was super knowledgeable…read moreand patient. He gave us the right amount of space and checked on us every so often. We really wanted to purchase from Mancini's, but ultimately decided on a different mattress elsewhere that Mancini's didn't carry , but Anthony made us want to purchase through here. He got the price as low as he could. If our new mattress doesn't work out, will definitely come back here and purchase the Avocado Green mattress.

I spent $11.4k in September 2025 at this store on an adjustable Cal King Bed…read more The salesman recommended mattress was Aireloom Bay Luxury Firm Split Cal King. The salesman assured me that the upholstered adjustable base could easily be attached to my existing headboard and footboard of a wooden frame bed we really love. Problem 1: the Base $300 setup fee covered delivery and set up of the adjustable base, which amounted to unpacking, screwing on the feet and plugging it it. The bases are very heavy as are the matteresses , so the set up is worth it. However the installers had not been told there was a wooden bed frame to attach, so they had no hardware. They did return at later date, but the mounting hardware they had was useless, designed to attach to a cheap, lightweight headboard and no footboard. I had to hire a handy man for $200 and he managed to bolt on only our headboard but it wobbled terribly. I purchased several sets of additional hardware, but no luck at all. Silence from the once "helpful" salesman. In the store I had asked if the adjustable base was going to put stress on the 15" deep mattress, bending it as it does. Not at all, said the salesmen. Not true. Found out since, the folding is not good, especially for the thick multi-layer hybrid mattresses. Problem 3: the Mattresses I got "free" add ons of a set of sheets and 2 pillows. The sheets were extremely poor quality and barely fit the mattresses. The pillows were not comfortable. Oh well. The mattress itself is constructed with huge "buttons" that tie the bed together through the thickness. I soon found the deep indentations caused by these buttons were very comfortable on my hips (side sleeper). I returned to the store to ask about this. They would sell me an expensive Aireloom topper that might help. I went elsewhere for a well padded cover for my husband's side and a $200 latex foam topper for my side, plus I stuffed the indentations with craft fiberfill. (On the website, it appears this brand has corrected this problem somewhat. There are many more tufted buttons on the top, so the indentations are not as deep. Still, a mattress with dips in the topper is stupid.) The padding helped somewhat, but I was still developing hip and back pain every night. I'm fine once out of the bed. It's the bed not me. Making these split king beds are a nightmare, even when you raise the mattress to hook the fitted sheet over the inside top corner. After suffering for more than a year with this $11k pain in the patoot, we're going back to a Sleep Number mattress which will also fit on my beautiful bed frame. And one more thing: the store and Aireloom calls the bed I bought a Split Cal King. It is not. The split king adjustable bed is two extra long twin mattresses, 38" x 80". A Cal King is 84" long. Seven feet. Now we understand why our feet are hanging off the end. An expensive lesson.

Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

I bought a pullout couch. I've been shopping around and finally found a great couch here. It is a 3…read moreseater queen memory foam mattress. I bought and paid for delivery. On delivery day we had a problem with the height of the couch and entry. This wasn't going to be in my house today and I was worried whether I had to get a refund and choose a different couch. I was assured by Anthony that he would get the guys to dismantle the bedding mechanism and reinstall it in the house at no extra cost! I was delighted and scheduled a new delivery date in a week. Wow, the guys did a great job and it didn't take even an hour. I'm so pleased with the service and quality of the furniture. It was a great value for me and it's perfect for our living room.

I spent many months working with BoConcept's Senior Designer, Paul. His contribution to my home's…read morefurnishings and overall style cannot be understated. He listens closely for what I want out of my spaces (dining, living, theater) and quickly adapts my input for style preferences into a functional design in my rooms. His renders translate extremely well into the real rooms and I never once feared what I had purchased wouldn't look the way I wanted. In all, I furnished two rooms with two couches, four armchairs, three ottomans, two rugs, one dining table, and eight dining chairs. Each piece was customized to fit the look and feel of the room. Frankly, there isn't another option I've found which hits this level of clean, effortless style and soft, durable surfaces. I would recommend BoConcept and even more, I'd highly recommend working with Paul.

We had such a great experience shopping at BoConcept! The staff was super friendly and really took…read morethe time to listen to what we were looking for. They were patient, thoughtful, and made the whole process feel easy and enjoyable. We originally went in to buy just a sofa, but our designer, Michelle Winter, helped us think about the bigger picture -- how everything would fit together in our space. She has such a great eye for design and gave us so many helpful suggestions on how to decorate and pull the whole room together. While we waited for our order, Michelle kept us updated every step of the way, which we really appreciated. The communication was excellent, and it made us feel taken care of. The furniture itself looks amazing -- super stylish and great quality. We're so happy with our purchase and would definitely recommend BoConcept to anyone looking for beautiful, modern pieces and an awesome shopping experience!