I had a clogged kitchen sink drain and Miller Plumbing came out to unclog it promptly. I also had a…read moreleaky connection point in my sink drain piping and that was also fixed promptly. I really appreciated the fact that there is just one flat fee for unclogging a sink drain at a reasonable price. In addition, no upselling. Adam was very professional and respectful of my house and did not leave a mess. I totally recommend Miller Plumbing and Drainage for your plumbing needs.

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.

Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

If I could give this company 10 stars, I would!…read more I spoke with Kennedy, a lovely office worker who was able to book my family home in for a glass repair within the same day of the phone call. Our technician Tony was extremely knowledgeable, was able to take the glass and repair it within a day, and sent us an invoice and payment link online as we didn't have our credit card for him to take the payment that day. Will definitely recommend in future and thank you Kirkstone! :)

Kirkstone has been our go-to hvac company for all of our furnace servicing for our rental house and…read moreeven our own house for several years now. We highly recommend them!

Derek took my call, offered a few DIY suggestion's before coming out…read more Definitely recommend.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

The company installed my furnace in 2013 and have been servicing it regularly since. They also…read moreinstalled a new hot water heater. They are very professional, always on time and reasonably priced. Highly recommend them. Elizabeth

I had a very troubling experience with BC Care Heating Services Ltd. The heat in one room was not…read moreworking properly so I called them to come over and identify the problem. Ali came over and took a look at the boiler and after less than 2 minutes looking at it he then told me his advice was for me to purchase a brand new boiler AND hot water tank and that this would cost over $15,000. He did not examine the boiler for more than 2 minutes, did not advise me what the problem was or even could have been, did not check the house to see if it may be a thermostat issue - he did nothing except try to sell me a new boiler and tank. I told him I needed a second opinion, and got one from another technician the same day who took his time to go through the boiler to diagnose the issue which turned out to be a zone pump issue and also no batteries in the thermostat. This technician fixed the issue for less than $500, and did so within one hour. He also advised me that he was aware of BC Care Heating and said it has no idea what it is doing and basically just tries to sell you new products as it has very little knowledge of how to fix broken products. This was certainly bourne out by my experience. I would advise anyone using this company to get a second opinion prior to following any advice to purchase a new product from them, or not use them at all.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.