Last night my sink was clogged and the water simply would not go down with all the usual methods--baking soda with vinegar, hot waters, snakes, even Drano. I even tried to pump air through it, but only ended up damaging the sink, which then caused the leaks. Today, I called MidCity and got a prompt response. Daniel was the one to come, and he came on time and was very quick with the fixes. He was kind, friendly, professional, and most importantly, got the job done perfectly. Now I had years of grease and food residue cleared and a set of new pipes. And what's more, the pricing was better than I had hoped. I would highly recommend it to anyone who needs a quick and precise fix for a more-than-reasonable price. Tl;dr Quick, professional, friendly, accurate fix for budget pricing. David H. New Westminster, BC read more

MidCity Plumbers - Clogged pipes, leaking sinks. - Plumbing Near Me - Burnaby, British Columbia

My experience with MidCity plumbers was absolutely fantastic. I needed them to clear a kitchen sink backflow that caused a major flood in my unit. They answered the phone in less than 5 seconds, and were able to prioritize my call and attend my emergency instantly... and all this on a SATURDAY! Needless to say, I was worried it would end up expensive, but their emergency pricing was way more reasonable than most other plumbing companies I dealt with prior. Nearly 30% lower at the very least compared to other brands. Their plumbers were extremely professional and knew their stuff! They had all the necessary tools to get the job done. They were fast and efficient, and I highly recommend them! read more

We had a slow drip in our shower and wanted a washer/dryer installed. Both were botched. For the slow drip, we had two separate technicians come on two separate occasions. First struggled to find a replacement cartridge and replaced it with an old one he found at his office. Issue continued. Second technician said a problem was not with the old cartridge, but with an entirely different part that needed to be sourced by me. Once I found it, I got a plumber from Milani to come to install it, only he found out it was indeed the old cartridge that was the problem. Milani fixed the problem in 30 mins, MidCity wasted about 3 hrs (of which I was charged for) to not fix the problem. For the washer dryer installation, the job looked VERY amateur (literally splintered 2x2s bolted together to "secure" a part to the wall). Washer was not levelled and shipping bolts not removed. The thing bounced EVERYWHERE and damaged our walls. I had to troubleshoot myself and resolve. Technician who installed left without giving me an invoice or confirming job was done. Spend your money elsewhere. read more

Horrible Horrible work. I don't need to go into detail on how a one day job turned into a month before I fired Stephen Bennett and Midcity Plumbers. At the end, most of the work had been failed by the City, and I had to spend $8000 to get it fixed. Oh' and no permits were taken out even though I paid for that and it was in the contract. I also found out the company didn't even have a business license. It left me no choice after weeks of no water, no heat, and a flooded kitchen that I had to file a lawsuit for over $19,000. I won. A one day job that turned into a month couldn't have been any worse. Soooo many good plumbing companies out there, do your homework. read more

Stephen and the team at MidCity Plumbers helped plan and execute a double solution for an aging garbage disposal removal, including re-piping of a double sink, and the installation of a new laundry box with valves and shock arrestors. They were extremely accommodating for our scheduling needs, and their business philosophy made us feel well-treated and happy to support such a responsible business. Damian completed the work in a smart and mindful manner, and he was professional and personable. I was very happy to have such a competent and kind professional completing the work in our home. I thank and applaud MidCity for being a leader in fair business practices, and I also thank Stephen, Danica, and Damian for treating us, and our job, with respect. Keep up the great work! Scott Litchfield South East Vancouver resident. read more

We've been using MidCity plumbers for servicing our boiler for the past 10+ years. Our experience with them had very satisfying and they have been very professional and repaired our broiler as needed quickly. Yesterday, Saturday evening, our heat stopped working. Sunday morning, we called them and Steve answered the phone. Instead of just making an appointment for tomorrow he walked us through what possible problem could be and was able to get the heat going. Don't know many companies that would have taken there time out like Steve did on a Sunday morning. I would never call any other plumber. Thank you Steve, we are very warm & cozy. read more

MidCity Plumbers have not failed me yet since 2019. Even during Covid and after freezing temperatures, plumbers were scarce, MidCity Plumbers was able to schedule my hot water pipe leak repair promptly. Frank wore a mask, was professional in explaining the work that he will be performing. Completed the repair efficiently. Best of all very knowledgeable. Before Frank was scheduled to complete the repair, I had spoken with Stephen on the phone on a Sunday. I took photos and sent them to him. We went over how I mitigated the pipe leak and ensured no damages would result by leaving my boiler on until the repair can be done. I highly recommend MidCity Plumbers. read more

It's the best plumbing team I ever came across. Highly educated and full of experience that there is 'literally' nothing they cannot accomplish. If the job is complex and difficult, they will shine brighter. Value, integrity, responsibility, honest, professional, affordability are the good words to describe them. As a professional plumber myself, I have seen numerous houses and jobs that weren't plumbed(built) properly. And it breaks my heart to see the house owners/tenants suffer from the poor workmanship done by uneducated and unskilled so called plumbers. Be wise and build a house upon a strong foundation, not on a sand. Stephen Bennett is a honorable man who runs the business with integrity and trains the tradesman to become a professionals who gives back to the community. I highly recommend MidCity Plumbers!! Plumbing, Water Leak fix Draining(Clogged drains), Heating and Cooling(Furnace, Boiler, Hot water heaters, A/C etc) New install, Service works, Renovations, Gas works(stove, fireplace, heating appliances etc) And much more! read more

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If you are having a problem with plumbing or heating, you will not find a better company to call. Stephen is not only passionate about his work but he really care about the people that he does the work for. Because he cares so much you will not get better service anywhere. He exchanged my Mothers Boiler and gave her great service. He went above and beyond in trying to get her not so old unit working. He was unsuccessful in getting the original unit working not from the lack of try, but due to terrible service and cooperation from the manufacture out of California. Eventually we bit the bullet and got her a new unit, which Stephen promptly installed and bee work great ever since. I highly recommend Midcity plumbers. read more

Mid City Plumbers are fantastic! I have 15 older houses I manage in Vancouver, and there is constantly plumbing issues that need to be resolved immediately, on a budget. Stephen and his team are wonderful about finding creative cost effective solutions! They honour their word, and stand by their work. I highly recommend. read more

Romeo and the Midcity Plumbers team saved the day for us a few weeks ago! Cannot recommend their services enough!! We were doing some landscaping in our yard and accidentally cut the main water line to our house. Absolute disaster. Romeo arrived and knew exactly how to get us reconnected as quickly and efficiently as possible. They will forever be our go-to plumbers. Thanks again for all your help! read more

ZERO out of five! This company is one of the biggest jokes I have ever encountered! Please do not use them for any work. The owner does not even do any of the work himself. He makes students do the work and treats them like garbage. The owner has the nerve to charge very expensive rates with inexperienced STUDENTS at much higher than normal rates. I asked him to look at my bill and adjust the bill because I was charged for work that was not done and he refused. After that he put a lien on my property because I asked him to fix the invoice which he never wrote himself. His students dented my new stove, installed the dishwasher crooked and damaged my baseboard and my brand new kitchen cabinets. He is a bully and tries to intimidate people. He is a true lowlife. Incredibly, this guy was sent to me as a referral and turned out to be such a SCAMMER. The other reviews on this site are 100 percent accurate; they are not mistaken. Stephen B. Is the owner and the address is correct that is on Yelp. Stephen B. Is a horrible human being and should be ashamed of himself on how he treats customers and his staff and the sleaze ball manner in which he conducts his business. Anybody else who has been bullied or intimidated by Stephen B. please make sure to post your nightmare experiences about him and his business on Yelp and on any other social media sites to get out the word to stop future customers to be scammed and ripped off in this manner. Also, if you have been harassed or threatened by Stephen B, please file a formal complaint with your city Police or the RCMP. read more

Dec 25 2021 no running water at my daughters house in Delta - not a good Christmas present. On Dec 28 after searching for a plumber with no luck went through the BBB and located MidCity Plumbers. Like most plumbing business during this cold snap they were busy and said that they would come to the house on Dec 29th at 8 a.m., even though it was a bit out of their regular territory. True to their word they were over at the house at 8 a.m. sharp. The plumber was polite, spoke to me in regular english (not plumber lingo) advised me of the problem and then fixed it. MidCity Plumbers where saviors to my family. I would give them a 100 Star rating if I could. Prices reasonable and a Gold Star rating on their customer service. If you need a plumber this is definitely the company to call, I can guarantee you will not be disappointment and that you also would tell your friends and neighbors. A BIG thank you. Janet C. read more

beware, this guy Paul is a rip off. he overcharges and under delivers. I would not trust him to do any work on my house again. i have to get another plumber in to fix the job he did on my shower. read more

Great work by them , called them up and they gave me the most reasonable quote . Very professional , my drain was clogged and it turned out to be quite a hard job which took some time . Ultimately the owner and technician worked together and got this going . read more

MidCity Plumbers to the rescue! Thank you so much! Ada and Romeo were very friendly and helpful. Romeo squeezed us in on a busy day when Fortis informed us we had gas leaks and turned off our gas line. Thank you so much for helping us deal with this situation. Will be using again! Karen read more

The word "budget plumbing is a lie" I had an issue with my downstairs basement suite toilet as it is my responsibility to take care of. Came in and spent less than 10 minutes to look at the flapper and "fixed" it yet nothing was fixed. I called him back again in which he would say that he would come no problem that he would fix it but yet he charged me again for a job he didn't even complete the first time. I was quoted as $85 which seemed reasonable, however, my bill was $200 something. I just paid him $90 in cash for the 7 minutes he was there and told him he needed to leave my house. He refused to leave unless I paid the rest of the bill in which at that time I got out my cell phone and told him that if he wasn't leaving in 3 minutes I would call the cops. Thankfully one of my neighbors heard and "encouraged" him to leave immediately. read more

Stephen is a great plumber, reliable and gets the job done at a reasonable price. It is always refreshing to find someone like him. He clearly explained what our heating issues were and the type of repair needed. I intended to use his services on future projects at our home in Richmond. I highly recommend Stephen and his team for all your plumbing/heating services. read more

I'm not sure what other reviewers are saying but my experience was the complete opposite. They must be confusing this business with another. I'm extremely happy with the work they did on my toilet. I had a small clog that took no time to get fixed. Stephen and his son Tyson were polite, considerate, and extremely professional. I had no issues. Stephen is extremely passionate about his work and takes pride in what he does for his customers. His customer service is top notch, I can tell right away from his phone call. I work in customer service so I really appreciate it when great customer service is given to me and this team did just that. Give them a call, they won't disappoint. Thanks guys!!! read more

I called Paul on a Sunday evening, and he was here the next morning bright and early. I hired him to install a a high-end Kohler kitchen faucet I purchased from home depot. I ended up asking him to install a new toilet as well. He came prepared, was very clean and tidy, and an all around gentleman. I would recommend his service to everybody. Thanks! read more

Stephen is a very friendly, efficient and knowledgeable plumber. Quick response with excellent professional service. Highly recommend to all my friends. read more

I strongly recommend Midcity Plumbers. I found Steven(Owner) to be highly personable, and infectious in his passion for the trade - and getting the job done - right. We had a previous plumber walk away and leave us hanging on a tub install telling me it was an easy and straight forward DIY job - turns out he was unwilling to put in the effort necessary install it properly (underground removal and lowered replacement of old cast iron trap)- and Steven had the patience, talent, tools, and know-how to get it done quickly and at a very reasonably cost. Thanks Steven (with great supporting help from Tyson)! read more

This company was recommended to me, and I called them to replace a leaky faucet. The plumber was able to come right away, was friendly, found another leak, which he repaired, as well as installed the new faucet that I had bought. Yes, I found out later that he was a student. But he was highly professional and did a good job - everything is working as it should with no more leaks! read more

Called Paul at 8:30am on Saturday for a clogged toilet. He was over by 9:30am and had the problem fixed by 9:45am. Professional, polite and well priced. Would recommend to anyone. read more

A capable, but deceiving and un-honest plumber. He was at my place for 3 hours and quoted 85 dollars per hour. At the end of the three hours I received an 588 dollar bill, 55 dollars of that was parts and then there was tax which I am fine with. He was on the phone throughout the entire time about other jobs and then lied and said he got there a half an hour before be even stepped in the house as he was chatting outside my place on his phone. I paid the bill as he would not discuss the issue and would have been fine if they were his quoted rates. I would not use him again for this reason and the un-honest behaviour. read more

dont do it! look elsewhere. installed my shower base incorrectly so it has to be done again. plus, wanted me to do most of the pre-work. save your money, please. look elsewhere. read more

Such a rip off. He tried to fix my toilet and it lasted 3 flushes and it got plugged again. When I asked him to come again, he refused to come unless I pay him again. He even accused me that I put something in my toilet to plug it again on purpose. Please help yourself and do not use him. He has no honor in his profession. He spent 7 min and took 77 dollars. Please find a better plumber. read more