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    Viva Ford

    1.9 (117 reviews)
    Open 9:00 am - 8:00 pm

    Services - Viva Ford

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Viva Ford

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    Reviews With Photos

    Kayla L.

    So this is an updated review of this location fixing my girlfriends car after a large Dodge Ram hit her and took off, leaving her car destroyed. When we dropped off her car, everything went very smooth and we had no problems. They handled everything with her insurance and made the whole thing very easy as this was the first time something like this has happened to my gf. When we got the car back, it was like it was brand new. They fixed everything perfectly and Rose (my gf's car lol) is looking like a whole new car! If something happens in the future, we will definitely be bringing her car back to this location!

    What kind of charge is Availability 10k?
    John J.

    Can't believe Ford Dealership wanted to rip me off this bad $69,333 for a Mach-E no thanks. Nice car but didn't even bother trying to see how low they could go. I walked out and scheduled a test drive for the Model Y. 3 days later I test drove the Y and ordered my Y the same day directly from Tesla. I didn't have to worry about them ripping me off as it's a standard price, same price in TX, AZ, FL, CA. I'm so glad Ford Dealership turned me away. Dealerships are a rip off. May 31,2021

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    1 year ago

    terrible customer service. took over 2 hours for an oil change with an appointment. The AGR wash ways broke.

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    Page 1 of 3

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    Review Highlights - Viva Ford

    I was the first one in line at 6:40 am because I wanted to get in fast, but I didn't think it would be that fast!

    Mentioned in 2 reviews

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    Brake Masters - Entrance

    Brake Masters

    (3 reviews)

    Went iss here because our brakes were squeaky plus I needed an oil change. Turns out the brakes…read morewere fine! They did an excellent job charging the oil and very reasonably priced. Bobby is excellent to with with. Definitely recommend this one!!

    It is unfortunate that I am having to write this…read more On June 25, 2025, I had service done at this Brakemasters location on my Land Rover. They replaced the harmonic balancer, idler pulley, serpentine belt, and performed an oil change. On August 27, 2025, my car stalled out with no power and had to be towed back. That Friday morning, the shop told me they could not figure it out and asked me to tow it elsewhere. I did. The new mechanic immediately discovered that when Brakemasters replaced the harmonic balancer, the repair had not been done correctly--the bolt could literally be removed by hand. This caused the part to slip, leading to catastrophic engine damage. I attempted to resolve this directly with the store. I spoke with Curtis, who was dismissive, rude, and adamant that no mistake had been made. On September 2, 2025, I reached out to corporate and spoke with Christian Smith, who returned my call on September 3. He apologized, explained in detail what had happened, and admitted liability. He assured me Brakemasters would "make this right" and that my engine would be replaced either through their corporate account or insurance. Unfortunately, Brakemasters opted to turn this over to Nationwide Insurance, which now wants to total my car. That option does not make me whole--it leaves me without a vehicle and does not even cover the payoff balance. On September 9, I again contacted Christian, making it clear that a payout would not resolve this issue and that I simply needed the repair done. Since then, corporate has completely ghosted me. On September 11, Nationwide informed me that Brakemasters would no longer respond or engage with me and that they would only "settle" through insurance. To this day, Brakemasters has not refunded the money I paid for the faulty repair, nor have they taken responsibility for correcting the damage their negligence caused. My car has now been sitting at another mechanic's shop for over three weeks. This is not how you fix a mistake. This is not ethical business practice. I did not want to post negatively, but I've been forced to. This matter is being reported to the Better Business Bureau, the Arizona Attorney General, and the Texas Attorney General. It is astounding to me that a company can cause this kind of damage, openly admit fault, then abandon the customer entirely. Brakemasters has done nothing to make this right.

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    (2 reviews)

    Terrible customer service. I know what I say might be controversial, however as a Spanish speaker…read moremyself I do have some expectations that whomever is at the front desk be bilingual. Meaning also speak English. My husband went in and couldn't communicate with the person at the desk and had to speak in his best Spanish. But excuse me, the other person needs to also try. The auto center worker seems like he only mumbles and grunts. He kept saying something and walking away. We had no idea what he was talking about. We checked on the vehicle later to see how it was coming along and noticed it had been moved from the original parking space so we thought it was done. WRONG...when we asked if it was ready a guy said, "oh it needs a lift." and just kept walking. One guy said oh no I don't answer questions I only take your money. The workers have no sense of customer service or communication skills at all. They walked directly in-front of me as I'm trying to exit with a cart full of groceries and apparently can't say excuse me. I finally just pushed my cart through them. I don't have to be polite if you don't have any manners and can't bother yourself to be courteous. This is why Discount is so popular. They get the job done quick and are very attentive. Never coming back here.

    I have used Walmart auto care centers for years. And now the new one is open at Paseo Del Norte in…read moreWest El Paso at IH-10 and Artcraft, and this Auto care department is well run. I had multiple contacts with personnel getting new tires ordered and put on, and balancing. Also other items worked on. Shout out to manager Sergio for overseeing a situation I had and he resolved immediately to my benefit. I will continue to use and the warranty work will be good at any Walmart Auto Care Center. As I got new warranted tires that require rotation and balancing that is a plus because I travel a lot.

    Speedway

    Speedway

    (2 reviews)

    Swung into Speedway for "just gas," and somehow walked out with snacks, drinks, and a questioning…read moreof all my life choices. This place will ambush you with deals you didn't know you needed and food you definitely shouldn't eat on a long drive. Clean pumps, fast service, and a snack aisle that could bankrupt a grown adult with no self-control. Five stars for sheer chaos and convenience. Speedway: where you stop for gas and leave with half the store.

    Speedway has definitely become my gf's and is main place to get our gas or to pick up some snacks…read moreduring those late night runs! Not only do they usually have the best priced gas on the westside, they have a rewards program that you can sign up for. With this rewards program, you can save up points to put towards gas. Currently the gf is racking up points to go towards a $200 gas card. Now the reason I am giving it a 3 stars is because of how bad the restroom is. I know gas stations aren't known for having the cleanest restrooms (unless you are Buc-ees) but these bathrooms were atrocious. They were so bad, I stepped in and stepped right out. Like I felt dirty walking in and out for the half a second I was in there. The floor was sticky, dirty and wet. The walls were gross. The stalls were gross and let's not get started on the toilets. I really had to go but was not taking any chance and waited till I got home. I hate leaving Speedway a bad review but that bathroom was NASTY. Other than that, it was good trip to our neighborhood Speedway

    Viva Ford - car_dealers - Updated May 2026

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