Stopped here for a coffee while doing some quick shopping with the girls. The atmosphere is very…read morewelcoming and staff was very friendly. We each got something different to drink and they all were very tasty. I was pleasantly surprised to see they had almost every syrup available in sugar free! Highly recommend for a quick and tasty coffee stop!

White Mocha Frappe!!! OMG, Amazing!…read more Place is friendly, cozy and trendy. Very enjoyable experience during a long road trip.

i love biggby i…read morelove biggby i love biggby i love biggby i love biggby i love biggby i love biggby i love biggby i love biggby

So just yesterday I showed 2 pictures of the bottom of my coffee on 2 different occasions. So I…read morehad my husband pick me up another and asked for them to clean the filter, well the filter was not cleaned. So I guess I'll just start going to McDonald's, which im not a favorite of, and get the ice caramel coffee from them. At least I know I won't get grounds in my coffee.

The drink was great but the employees were terrible. I watched a girl berate and yell at the girl…read moreshe was training then immediately turned to take my order as if nothing happened. I felt guilty just by standing there while it was happening so I have no idea how the trainer was not embarrassed by her behavior. No wonder they're always hiring- I wouldn't want to work there either.

Place an online order. Wait behind 3 cars in drive thru. Get to speaker to be told, "I'm sorry, you…read morecan only pick that up in store. That's just our policy." I mention I've never had that experience at any other Bigby. I then ask, so I need to wait behind these cars to get their order (since I can't back up), park then come in when you could just hand me the drink thru the window? "Yes. That's our policy." I walk in. The drink is sitting on the counter, no joke, less than 10 feet from the drive thru window. I politely mention I've been to many Bigby shops and never heard of that, and the polite decent customer service thing to do would be to hand me the drink at the window and just let me know this odd, never heard before "policy." The other worker says in a snotty tone, pointing at the receipt with my drink, "It says in store right there on the receipt." I tell her the app says nothing about coming inside the store, it simply says, "Pickup: at store." She then replies, well your drink wasn't ready anyway. So you're telling me the drink wasn't ready once I got to the window, so it would hold traffic up, yet it was sitting on the counter when I entered the store less than 60 seconds later? What exactly is this policy protecting? And why the need to point that out if it clearly was ready by the time I got to the window? I get it you have a policy - then share that policy on your app and tell your employees to get an attitude adjustment and be kind. I don't work for Bigby and I don't know your policies. It's a simple drink order, so why make it complicated for paying customers? This is the closest Bigby to my home. I won't be back and stick to Starbucks for my daily coffee and sandwich on my way to work from now on.

Good coffee. Great…read morepastries to snack. Awesome service that was friendly and welcoming. Try the lemon blueberry bread...you won't be disappointed.

The food is always great, and the employees are always so nice. Shoutout to this girl named Aubrei…read moreevery time I come in she is super nice and funny. It's a cute cozy place with great music.

I always try new places when out in the field for work. This was in the area and seemed good. I got…read morethe Grifters Grub (I believe) and it was good. Hasbrowns were golden and toast slightly burnt. Good food for good price. Small cafe, so be warned about seating. Service was good, nice lady. It's got a laid-back attitude. Don't expect a rush.

We eat here about once a week and every time the food is absolutely delicious. It's always super…read morebusy and has its regulars. Definitely worth a try if you're looking for a Saturday morning home feeling breakfast.

Great food, wonderful service and nice atmosphere! You should go try for yourself the next time…read moreyou're in town!

A day at the lake deserves a treat for lunch, and after a quick trip up to Round Lake (next to…read moreDevil's Lake) this fall, my better half and I decided to grab a bite locally. The Sandbar Cafe was a new spot that we hadn't tried yet, and after perusing the menu, we decided to make that our stop for lunch. The idea of a soup/salad/sandwich combo in some permutation of those choices was the perfect thing. I decided to go really wild and try the quiche of the day, a leek and bleu cheese quiche, as well as a bowl of the sweet pepper soup. With both items warmed up, it was just the thing to chase the chill in the air away. If the stuffed sweet pepper soup is on the menu when you visit, order it with confidence. It was the perfect balance of a little sweet a tiny touch of heat, and hearty enough to be filling. The quiche wasn't my favorite (I think I'm just too partial to a quiche Lorraine to be adventurous with other ones), but it was still good. Served with a cookie on the side, it was a filling and delicious meal. The owner was friendly and helpful, providing recommendations for the menu and chit-chatting with us as we ate that day. At the end of the meal, she even offered to recycle my Diet Coke can from lunch that day -- the eco-friendly aspect definitely gave the place a boost in my mind! I'm already looking forward to my next visit to the lake, and another helping of that sweet pepper soup!

Drive-through was extremely slow, and the person taking the order was super pushy and rude -- kept…read morerushing me and cutting me off while I was ordering. Then a long wait after that.

The food was absolutely disgusting and I'd never get it again. The woman who took our money…read morecouldn't even multitask to talk and hand us our change. Our pop sucks. The service sucked and the McDonald's looked like we were in the hood and it was a nice place around there. 1 STAR

I became a regular at this on Starbucks in Jackson. The staff was really great. They knew me by…read morename before long. I didn't have one issue while I was here. Everything is exactly what you'd expect a Starbucks to be.

I stopped by here today on my way to Kalamazoo. I was about midway through my drive and wanted to…read morestop somewhere to use the bathroom. A friend who makes the Kalamazoo trip often recommended this highway exit, saying there was a Starbucks and other businesses nearby. In the past, Starbucks has gotten itself in hot water for not letting people use its bathrooms. So I was surprised that when I arrived today, they said I needed to be a customer to use the bathroom. I said Okay fine, I will buy something once I'm out of the bathroom. They said no, you have to buy something before you use the bathroom. I have Crohn's and other issues right now, so this was rather disheartening. I bought a croissant for $4 and was given the bathroom code. The croissant was delicious, admittedly, and they warmed it up for me, but had I known they had reversed their policies, I would have stopped somewhere else. The other reason that this location gets one star from me is because I almost tripped in the parking lot, there was some sort of goo in the lot right next to where I parked - It didn't look like a spilled drink or anything like that, so I'm not sure what it was.

Refuge I want to start by saying that I really do love this…read morecoffee shop and I recommend all coffee lovers to try this place out. They have the best espresso in Branch County and I won't get my coffee fix from anywhere else. The shop is cozy and clean. Most of the staff seem to know their stuff and they've all been very professional and friendly. It's one of the most welcoming coffee shops I've ever been to, for sure. They sell Yoder's cinnamon rolls and they're sooooo good! 10/10 highly recommend. If my review was based solely off of what I've said so far, I'd give them 5 stars across the board. Unfortunately tho, I tried their breakfast this morning and wish I hadn't. I don't think anyone should pay $8.50 for the bagel sandwich I received this morning and hopefully these photos will help prevent others from feeling as disappointed as I do. My "everything" bagel had barely "anything" on it, meaning it was extremely hard to tell it was an everything bagel, it looked and tasted more like a plain bagel with a very thin layer of cream cheese on it. I know no one asked for my 2 cents and I don't want this to come off as if I know their business better than they do, because I don't, but if I were to be asked to give them a POSSIBLE solution to prevent this from happening in the future, I would suggest posting their food menu on a blackboard, with prices clearly written out, and where it's easy to read. The drink menu would be a perfect example of this if the prices were listed. A bonus would be if you had the menus & prices on your website as well so it's easy to find! I work in Coldwater and we order from you quite a bit and one thing we've all mentioned is wishing we could see a full menu so we know beforehand how much our orders are gonna cost and I know some of my coworkers have wanted to order food and didn't because they didn't see any prices listed. On a positive note, I absolutely love: -the hand written messages on every single cup. -the miniature Jesus keychains you sell. (My coworker talks about the ones she got from you quite often.) -how clean the entire shop is. -the sign above your bathroom sink. -you put a photo on your website that shows exactly what a drink is made up of, so people can actually see what the difference is between a latte and a cappuccino, etc.

We were in the area and thought we'd try this coffee shop- we weren't disappointed!…read more We enjoyed the general vibe of the place. Clean, cozy space. Scripture printed around, friendly staff. Neat details, like the use of pews for seating. The day we went, their internet was down and we had to go to a nearby atm to get cash out, my understanding is that that isn't usually an issue. Large selection of drinks and the option to do a "flight of lattes"- which is unique and fun. We each had a different beverage- two February special lattes and a chai tea latte- we enjoyed them all! We also tried some different food options, an egg cup, biscuit & gravy and the turkey, bacon, ranch wrap. Again, everything was tasty! Although it would be a 35-40 minute drive, definitely looking forward to going back!

There is NO cafe in Michigan quite like this family-owned gym. I bumped into this treasure while…read morefilling up gas one day traveling from work back home in metro Detroit. The owner went out of her way to make me feel like a member of the Marshall family. She was professional, charming, and a great role model for her plugged in employees. I will never intentionally drive through Marshall without supporting this cafe with spectacular drinks and treats, but more importantly, MVP level human beings. I was in Rome and Paris in 2024. No European Cafe measures up to Serendipity. THANK YOU!!

Cute cafe and friendly service. Serendipity was one of the few places I found open in Marshall on a…read moreSunday morning. A worker kindly offered me a sample of their amazing cheesecake. I don't drink coffee so I ordered a delicious refresher. Lots of cute things were for sale at the cafe. This is a great place to hang out for a drink and snack when visiting downtown Marshall.