Walked in to buy some protein and preworkout. As I looked around to find what I wanted, the lady…read morecame from around the counter and immediately started bashing the products I was looking at. Her plan was to bash the products I was looking at to get me to buy GNC based products as if they are the best products available. Once she realized I wasn't interested in buying the products she was recommending she clearly became frustrated and her attitude changed completely. She became very short, rude, and wasn't interested in helping me. I understand sales commissions are made on GNC products being sold by employees but customer service is lost in this when they don't achieve their goal. Makes me question my membership that I have with GNC which I have had for years. Never had this problem at Vitamin Shoppe. As I type this, it's probably a sign I need to switch.

Didn't open on time and after opening the employees were in no hurry to open. They told customers…read morethey were still opening after initially walking by them to unlock the door.

Location: I side Katy mills mall…read more Parking: Plenty Staff: Ian was fabulous! He took the time to explain products, prices and gnc sign up perks. Price: store has great deals! Store is kept clean and well organized. Ian made the experience better as he explained and took the time to show us different products.

It's good. It is a little dirty and no major crowds on thursdays at 11:00 am. Some of the stuff…read morewasn't in the right area. Kind of expensive.

Worse place ever. I made a purchase and the pills made me sick. I took back the product 2 days…read morelater with the original packaging and my original receipt. I was hassled about giving them my drivers licence. When I explained I didn't need it to make a purchase why do I need it to return the item I was told it is for inventory control purposes... sounds like a bunch of crap to me. Worst store ever. Will never shop there again.

Mrs. Jo Ann is heaven sent. She definitely knows her store and products. Just tell her your price…read morerange and what your are trying to accomplish and she will point you in the right direction. I have been to a few GNC and the associate were so focus on selling the a particular brand, and she was more focus on what I wanted. I definitely will be returning to this location.

I stopped by to get several bottles of the Isopure coconut protein waters (which are over priced…read morecompared to other stores), but I ended up not getting anything because the guy didn't want to open new cases for me to get the flavors that I wanted. He responded: "This is very difficult for me." I don't understand what's difficilt about opening cases that are sitting out collecting dust and allowing me to purchase half of the cases since I didn't want all of the same flavor. In an effort not to make him have to actually work I left & went to a different store & purchased what I wanted. Actually having to do a little bit of work in order to make a profit must be a novel idea. Smh.

Great customer service from very knowledgeable staff. I've never gotten service like that from any…read moreother GNC. I will definitely be shopping with them again. It helps when you're speaking with someone who knows about the products and Can guide you in the right direction! Thank you!

This particular GNC is a franchise. If I could offer the franchisee a recommendation it would be…read moregiving the female employee who waited on me tonight (12/1/19) an audiology test. I came in specifically to replenish an empty bottle of Bone Meal. I asked the clerk if she carried Bone Meal. She had no idea what I was talking about. She went online and said they carried Bone Broth. I told her I did not want Bone Broth. I wanted Bone Meal. Is it unreasonable to think that employees of stores that sell nutritional products are well trained? Shouldn't they know everything about health? Yikes! Clueless employees do not bode well for customers who come to stores knowing what they want and not getting a straight answer.

Walked up 2 minutes before closing and single employee working had decide he was done for the day…read moreand locked up early.

If you wanna visit the best GNC in Katy this is the one. Great staff very friendly and veryyyy…read moreknowledgeable on the supplements you need!

Frank was AMAZING!!! Greeted us at the door, explained everything so well, and really listened to…read moreour needs. Thanks Frank!

Great Customer Service from Frank and Marla. Me atendieron…read moremuy bien. Lots of info. And very patient with me and all my questions. Thanks a bunch

They were welcoming and very helpful! I highly recommend stopping by here and checking out their…read moreCBD and Delta 8 products.

This place is wonderful. They have many varieties to choose from and are very knowledgeable about…read moreCBD. The owners are great people as well.

I am glad they are local here…read more Close by the house and i love the detail of the website

Morgan couldn't be more knowledgeable! I have a 21-year-old son with high-functioning autism, with…read moreanxiety and depression. He is a junior at U of H Downtown, with 3 papers due in under 3 weeks. The stress for him is unbearable, as he is "blocked", not being able to concentrate. Morgan took the time to ask all of the right questions to get us on the "productive" path. She doesn't just "sell" product, she works with you on solutions. This is by far the best business and staff I've encountered. Honesty, integrity and caring is not something one comes across that often anymore, but for this business, I give 10 stars for a 5-star-only rating .