It was my first time here- i usually buy products from American Shaman or local businesses in Houston but i just moved out here and thought i would try CBD Kratom. I'm giving 2 stars because upon arrival, the guy working was very knowledgeable and helpful with which level of potency would be best for me. What caused me to never come back here was the FAULTY PRODUCTS THEY SELL. I bought $95 worth items which was just 2 things: delta 8 chocolates and a disposable delta 8 cartridge. The chocolates were good but $20 for 8 small chocolate squares was a little higher since most places sell them for $15.
What really irritated me is that the disposable cart i bought did not work after 5 days of using it. Which i specifically asked the salesperson "do they leak or get sticky?" because i bought a cheap one at another place for $45 and it did the same thing so i wanted to make sure the $65 disposable was a better brand since it was the most expensive disposable i have ever paid for (i usually by good ones for $50-55) which the salesperson said they have never had problems of that and you're getting what you pay for (hence the higher cost). Well it didn't last at all and when i called the store to see if i can switch it out for another one that works or wasn't sitting on the shelf too long, the guy said someone will call me later that day. Nothing. I called back the next day and the manager was in and said he can't do anything but he can ask the regional manager what they can do (i didn't hear back for 3 days) when i finally called AGAIN they said it was past the 5 day policy that i bought the items and would offer 30% off my next purchase. 1) this pissed me off because i called exactly 5 days after i purchased items and 2) Why would i go back again if what i bought is faulty. I told him i don't feel comfortable spending more money and to ask if she can just let me change it out for another so i can get what i paid for. Finally he said he will have the regional manager call when she is back from conference. That was over a week ago and still never heard anything... read more