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    3 years ago

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    People searched for Blood & Plasma Donation Centers 117 times last month within 15 miles of this business.

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    Bonfils Blood Center

    Bonfils Blood Center

    (8 reviews)

    While this review is listed under Bonfils Blood Center, 3113 28th Street, this location is a blood…read moredonation center called Vitalant. On the first try to make an appointment through the website there was a note saying they weren't accepting appointments but they would accept walk-ins. When I arrived at the storefront/office I was told they only accepted appointments, not walk-ins ?????? OK, I went home and tried the website again, selecting different dates until it would accept an appointment. Showed up 5 minutes before my appointment. An hour and 20 minutes later people with appointments earlier than me were still waiting. Technicians appeared to be available but no place to service the donors. I overhead a technician saying he needed a break for lunch...that was at 4:15P. Even though they take email-address/mobile number on the website when making the appointment, no one called/txt'd/emailed about running behind schedule. From the looks of the way the office was run, I'd guess this was a 'normal' day...stacking up the donors with multi-hour waits. I left. I'll try to donate through an organization that can match their capacity/throughput with their reservation system.

    If you can pass the many screenings to be eligible to donate blood, this is the best place to do…read moreit. The staff are friendly and welcoming and professional. I got over my issues with needles by donating blood in a friendly environment and it makes me feel good doing it.

    BioLife Plasma Services

    BioLife Plasma Services

    (39 reviews)

    Awful! Don't trust them . Only talk to a manager. I got ReeceUnfriendly and unprofessional. She…read morelied multiple times contradicting what managers have told me personally. When I confronted her she double down and said "It's always been that way." Although I was there for almost 3 hrs. Everyone EXCPET Reece was professional.

    For the most part, my experiences donating here have been really good. I used to only trust Noah…read moreenough to poke me but the staff now is really competent, confident, and comforting. I talked to TJ yesterday and he was really funny and good at what he does. The nurses here always follow up with me after a bad experience (pull being too fast, needle moved around too much, etc.). They provide me water and a snack after appointments like this, and have even called me around when I said I'd be home to see if I'm feeling better. You can't teach someone to care truly care about their clients like this, so it's amazing they hire people who are compassionate and just good. The only catch here is the wait time, but that's to be expected at any plasma center you go to. You wait when you donate plasma, blood, an organ, whatever. I don't mind it and I take the wait into consideration when scheduling my appointment time, which I am thankful people do here. I have been to other centers and even with a similar line, it takes significantly longer because they do not schedule staff according to how many people will be there, as they have no idea. Another thing: coupons are personalized and sent to your email now. If you are returning, you'll get one for extra pay after about 4 months. The staff was not able to tell me that. If you want to know specifics about pay- speak to a manager. The staff does not know about these things and has assumed and given me wrong information.

    CSL Plasma - Front of the building

    CSL Plasma

    (57 reviews)

    I've gone to CSL in Arvada on and off for about 7 years. I've also donated at Biomat and BioLife at…read morevarious times over the years. They all have their pros/cons. Let me first say that Robert, who works at CSL in Arvada has ALWAYS been friendly, professional and kind and does a great job. He's been there for years and is my favorite staff member of ANY of the donation centers that I have ever been to. I just started going back to CSL and both Robert and the manager (her name escapes me) both remembered me after having not been going there (going somewhere else) for the last two years. So, that is a major PRO and both of those people deserve kudos for that level of service to a previously very loyal donor. They both get 5 stars...hand down! Also, a positive is that CSL updated their plasmaphoresis machines a couple years ago and the newer ones (Rika) are much faster than the older ones and the filter doesn't clog like on the old ones which slows down your whole donation process, so the new machines definitely decrease your overall donation time...that is also a huge PRO. I can usually get through my full donation (over 800 mL) in under 1/2 hour. The older machines (still used at Biomat) take me about 50 minutes on average and can clog in the filter which slows is down even further. Here is why I only give CSL as a whole 3 stars: CSL still has the same issue they've always had...no designated front desk staff to answer the phone and manage the new donor process and too few people doing screenings to keep the line moving at a steady pace. So, instead the screeners and/or nurses have to do their job AND float back and forth to the front desk to answer phones, do walk ins, manage new donors....and you can see/feel the stress they are unnecessarily placed under to handle all of that as well as the stress for return and new donors who have to wait...and wait...and wait, sometimes for unnecessarily long. Every other donation center I've ever been to ALWAYS has at least one if not two front desk staff at all times. There is no reason CSL can't, too....for the love of god pay them more if you have to...it is highly unprofessional for a medical center of any kind to be run that way. I'm sure that has less to do with the staff who have been loyally doing their job there for years and KNOW full well the limitations and stress this system places on all of the staff, and more to do with corporate BS preventing this place from paying more and getting a few QUALITY front desk staff. So, no criticism of the current staff...but total criticism to CSL corporate....DO BETTER! My last criticism is the occasional screener (not all of them, but some) who takes WAY too long to do a simple screening while everyone else in line is pulling their hair out in frustration while the screener and donor chit chat for 10 minutes. It should only take about 4 minutes per donor to do a simple screening, and I've seen the occasional screener take twice that long on every single donor or longer...which means if you're the 8th person standing in line, you're going to wait an extra 30 minutes just to get screened. Of course, how bad of a problem that is depends on how busy it is and since CSL does a walk-in only, no appointment system you may walk in one day to no line at all and get through pretty quickly and another day to a line that goes out to the door. That can be very frustrating because you can't plan your day around not knowing how long your total donation time will be. That being said, a huge criticism of BioLife is that they DO use an appointment system but they don't limit the number of people who can sign up at any given time. So, you show up on time for your scheduled appointment and you're still the 10thh person in line and it takes just as long...if you're going to use an appointment system, then LIMIT how many people can sign up in any 15 minute time slot. Otherwise, what is the point???? If that time slot fills up, then you have to sign up earlier or later and that will spread people out enough so that the line doesn't get too long. I HATED that about BioLife. Go read the reviews for them and you'll see countless reviews stating that criticism.

    I had left the former negative review, but that was truthful, about this donor location. I actually…read morereturned twice after that review, and it seemed the manager lady had some sort of vendetta-- maybe she was angry at my truthful review. I'd advise NOT going to this location to donate. The RNs are good, most of the staff on-site are nice; some phelobotomists ARE NOT so be careful to avoid those (see my first review). The Manager seemed to wait until my donation was completed, had already promised to provide $75 for my last promo donation, but only provided $68, so she didn't follow through, and this was twice after I had asked her directly. All I know is I'd Not recommend this donation location or try BioLife. Avoid this location. Avoid this place altogether and go to BioLife.

    Vitalant - blooddonation - Updated May 2026

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