While this review is listed under Bonfils Blood Center, 3113 28th Street, this location is a blood…read moredonation center called Vitalant. On the first try to make an appointment through the website there was a note saying they weren't accepting appointments but they would accept walk-ins. When I arrived at the storefront/office I was told they only accepted appointments, not walk-ins ?????? OK, I went home and tried the website again, selecting different dates until it would accept an appointment. Showed up 5 minutes before my appointment. An hour and 20 minutes later people with appointments earlier than me were still waiting. Technicians appeared to be available but no place to service the donors. I overhead a technician saying he needed a break for lunch...that was at 4:15P. Even though they take email-address/mobile number on the website when making the appointment, no one called/txt'd/emailed about running behind schedule. From the looks of the way the office was run, I'd guess this was a 'normal' day...stacking up the donors with multi-hour waits. I left. I'll try to donate through an organization that can match their capacity/throughput with their reservation system.

If you can pass the many screenings to be eligible to donate blood, this is the best place to do…read moreit. The staff are friendly and welcoming and professional. I got over my issues with needles by donating blood in a friendly environment and it makes me feel good doing it.

I am so underwhelmed with this location since Bonfils became Vitalant. I'm trying again because I…read morewant to give blood. I received no greeting when I arrived. How difficult is it to acknowledge someone's arrival and indicate you'll be helped shortly. Not hard at all. I've been here for eleven minutes. Waiting room is depressing. My appointment time has come and gone. No acknowledgement that I'm here. I left the building the last time I came because I was ignored. I may do it again. Donors are your life's blood (pun intended). This location used to be such a joyful place to come and donate. I donated for years. Staff was friendly and appreciative. Now they are rude and evasive. I left again. Never to return.

I had the best experience at Vialant in Boulder yesterday. I have not always had great times,…read moresometimes ending up with lots of bruising and feeling light headed and ill. Yesterday I enjoyed the entire experience, including each staff member with whom I interacted. I do agree that I am called way too often, but I also know how low our blood supply is running. I would make appointments way in the future if my travel schedule wasn't so full. But this great experience will guarantee I return soon.

Been coming to the Longmont location for over 2 years now. The donation process has gotten a lot…read morebetter in that time. Instead of long wait times to get started, you can pretty much sign in and be seen within 5 minutes. The staff is incredibly friendly. Once you get settled, they're always checking in you to make sure that things are going well. If any questions are needed to be answered, they are able to do soaks if not, they will find someone who can within minutes. I enjoy coming to BioLife Longmont and can see me continuing to do so for quite some time. If you're considering donating plasma, this is the place to go.

Do not come here. I came back as a lapse donor (previously donated a year ago) and the place has…read moregone down hill and is incredibly unorganized. I made my appointment for 1 and they didn't see me until an hour later at 2. Not sure what the purpose of appointment slots is when they make you wait an hour to just check vitals. When i finally got saw the staff didn't seem to know what they were doing. The woman at the front desk had told me I didn't need proof of address because I was a lapse donor, then when I was seen the staff member told me I did need it. I told her what the previous member had said and it took 15 minutes of reseating and back and forth for them to finally take my vitals. After, I took the questionnaire and went to the waiting area for physical as they told me. Then I got intercepted and told to stand by the door (which i did) then the physician had told me I actually needed to sit in the chairs. I had been waiting 2.5 hours at this point for vitals and questionnaire, just for them to do the physical for a woman who had gotten there 40 minutes after me. (Not sure if their mistake in telling me to stand by the door then pushed me to the bottom of the line or what happened). I finally got saw after 3 hours, This was actually the worst experience I've ever had donating with disorganization, staff not seeming to know how to do their job, and waiting. I have donated at CSL before and Biolife and my previous time and biolife was better, However. The place seems to have gone downhill since then. Would not recommend donating here unless you want to wait 5 hours, be shuffled around by staff telling you different things, and see people arriving after you get to go first.

They have changed their name to vitalant. Destiny took care of me and we were in and out as fast as…read morefast can be. You have blood and you should give it, people need it and it's easy for you to replenish. Oh, the also have great snacks as you wait your 15 minutes after that

I came here as a first time blood donor. The staff was super professional and caring from handling…read morethe paper work to after care institutions. Will definitely be donating here again! Also, note to first-time donors: it's way worse if you psych yourself out. The needle itself really doesn't hurt and the staff took great care of me when I felt fuzzy after. The whole process, including filling out forms, only took a little over a half hour. If you're on the fence about donating, know that the needle is nothing to fear for an incredibly positive and worthwhile experience.

Awful! Don't trust them . Only talk to a manager. I got ReeceUnfriendly and unprofessional. She…read morelied multiple times contradicting what managers have told me personally. When I confronted her she double down and said "It's always been that way." Although I was there for almost 3 hrs. Everyone EXCPET Reece was professional.

For the most part, my experiences donating here have been really good. I used to only trust Noah…read moreenough to poke me but the staff now is really competent, confident, and comforting. I talked to TJ yesterday and he was really funny and good at what he does. The nurses here always follow up with me after a bad experience (pull being too fast, needle moved around too much, etc.). They provide me water and a snack after appointments like this, and have even called me around when I said I'd be home to see if I'm feeling better. You can't teach someone to care truly care about their clients like this, so it's amazing they hire people who are compassionate and just good. The only catch here is the wait time, but that's to be expected at any plasma center you go to. You wait when you donate plasma, blood, an organ, whatever. I don't mind it and I take the wait into consideration when scheduling my appointment time, which I am thankful people do here. I have been to other centers and even with a similar line, it takes significantly longer because they do not schedule staff according to how many people will be there, as they have no idea. Another thing: coupons are personalized and sent to your email now. If you are returning, you'll get one for extra pay after about 4 months. The staff was not able to tell me that. If you want to know specifics about pay- speak to a manager. The staff does not know about these things and has assumed and given me wrong information.

I am so done with CSL Plasma, and donating plasma in general. The process is completely…read moreinconsiderate for those who are trying to help save lives and make some extra money. The managers/staff don't seem to notice or care how donors are affected by the incredibly long wait times when they don't staff enough employees to begin with, to make the process streamlined and efficient. I used to be able to go mid-day and have my vitals checked within 10 minutes... now I'm lucky if it takes less than an hour... I was there at 7:00 am on a Monday in late August, people are back in school for the fall... there was one employee taking vitals who was not at all in a rush and taking her time, while there were five people were in line, and an additional three donors were able to cut the line because they were new. My donation typically takes 30 minutes, but because it now takes so much time just to get into a chair, get set up, donate, and then wait (sometimes) 10-20 minutes to get wrapped up, it's no longer worth what I'm being compensated, $35 for one donation, or $75 for the week. Also, the amount earned for donations continues to decrease; a few months ago, I was earning about $45 for the first donation and about $55-60 for the second, so they are extorting donors. They are extorting us by making billions from our plasma and donors barely earn enough to get by for the week. If you go over 6 months without donating, you have to start the whole process over, by re-watching the donation video, and meeting with the nurse for a full work up again, or you will probably be adding at least another hour to your donation experience, maybe longer depending on what time/season of the year it is and what time of the day. As much as I appreciate and respect the concept of donating plasma to save lives, CSL Plasma has extorted me enough and left me feeling like they don't care about their donors nearly enough, and therefore it's no longer financially, economically or emotionally feasible for me to contribute or participate. You did that, CSL Plasma of Arvada, CO.

Employees don't care. They show up late. Never ready. When you show up and the door is supposed…read moreto be open at 7, but you're standing outside watching them set up in a ver lackadaisical effort, you tend to question the whole process and if they actually care about the process of donating plasma and is for what really care about sticking you with a needle.

I really enjoy donating plasma at this location. However, it is true what they say.. not everyone…read moreon the staff is rude but there's a gentleman with a few teeth that is pretty rude towards his coworkers and patients.

Donated plasma for my first time and the experience was incredible. The staff were all wonderful…read moreand provided clear instructions. The staff was kind, ensured that I was comfortable, and fully answered all my questions. Since it was the first donation, the setup process took longer than usual, but it was still only 2-2.5 hours like they said. Would definitely recommend!

Great place!! Great people courteous .... professional they a great crew wouldn't go anywhere else…read moreclean place fast efficient!!! All around. Win win!!

Love this place! People are so nice and caring! Very clean and quite and well kept,best place to…read moredonate!

Staff is very friendly and informative. Makes sure you comfortable. Process does not take very…read morelong, and they make it as painless as possible. I like the feeling of helping others and with their blood mobile that comes to Windsor, it makes it very easy to make appointments around my schedule without the drive. I like that they text me when my blood is being used. Gives me a great feeling and glad I donated for that person in need.

Super nice people here! Donating blood is crucial to help many people, if you are willing and able,…read morethis location is professionally staffed and comfortable. And when you finish, they have snacks!

A great way to celebrate the Season of Giving is to donate blood, and no Better place to do it than…read morevitalant blood bank in Parker. The Team here ensues you have a wonderful time and they are very safe and professional making your contribution an easy thing to do.

Warning: if you donate any blood product with this company you will be placed on a call list that…read moreis endless spam calls. I get calls several times a week, almost daily. When I block the numbers they call from another number which is how spam works of course. I have blocked no less than 50 numbers and still get calls from new numbers! It's never ending and annoying being blown up after asking 25+ times to be removed from their call list. The process of donating blood should also not take as long as it does. At my previous donation center I was in and out within 20 minutes. Their process with an appointment was about 2 hrs.