AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I've been coming to RenewMD for over a year now and have nothing but great things to say about it -…read morethe staff is fantastic, the facilities are always clean and organized, and the different treatments I've tried have really made a huge difference on my skin. Oh, and did I mention how fantastic the staff is? I would 1000% recommend them!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

This has been my go to place for the last few years! Yan and her staff are great. I've come here…read morefor Botox, IPL laser treatments, facials and I also get my lashes done with Christy (who is phenomenal and specializes in Asian lash styles) I always get results in very happy with. Highly recommend!

I had a great experience at The Space Aesthetics for sculptra and Botox treatments. The providers…read morewerevery professional, knowledgeable, and took the time to explain everything clearly before starting. The results look very natural which is exactly what I wanted!!! Highly recommend The Space Aesthetics if you are looking for safe, personalized aesthetic treatments. I will definitely be coming back!

I had a great experience at Radiant Med Spa in Fremont for my PICO. The staff was friendly,…read moreprofessional, and made me feel comfortable throughout the appointment. Highly recommend!

Lovely staff and a big shout out to Tania- she's the sweetest! Everyone is welcoming and kindly…read moreaddressed all questions and concerns. The ambiance is calm and relaxing...I actually fell asleep during a few sessions. So glad I came here! Highly recommend!

This was my first time getting a Hydrafacial, but not my first time getting a facial. I try to get…read morethem every few months, but always dread the manual extractions required during traditional facials. In addition, I take skin care seriously, especially due to skin sensitivities which could lead to terrible and embarrassing eczema, so I never jump into anything new, without excessive research. The nurse at Dermaglow Med Spa was really informative and talked me through the experience. After our consultation, I felt comfortable and fully trusted her with my skin. The Hydrafacial has truly transformed the way I think of facials. It was gentle, non-irritating, but truly got the job done. I even got to see all the white heads and dead skin that once sat on my face. My skin felt smooth, hydrated, and refreshed for days. I finally found my go to facial and my go to spot. I can't wait for my next appointment.

Absolutely love coming here. I travel all the way from Morgan Hill. She is so gentle & I always…read morehave the best results.

I had an exceptional experience with Dr. G and the team at Medical Aesthetics of Menlo Park. I came…read morein for a combination of structural fillers, CO2 resurfacing, and IPL, essentially looking for a comprehensive, non-surgical facial rejuvenation. What stood out to me from the beginning was the time Dr. G took to explain the process, discuss the options, and walk me through each step. I always felt informed and comfortable with the decisions we were making. Just as importantly, there is no high-pressure sales approach. Dr. G lets you do what you want, at your own pace, without pressure, while providing professional guidance along the way. The results are exactly what I was hoping for. I look refreshed and rejuvenated, but still completely like myself. The changes are subtle and natural. I couldn't be happier with the experience or the results, and I'm very grateful to Dr. G for her skill, care, and attention to detail.

Dr G is absolutely fantastic. She took years off my appearance in just two sessions. Her technique…read moreis so much less painful than other medical aesthetic providers I have seen in the past. Zero post injection bruising. Incredible results that look so natural. She is truly an artist and I am beyond impressed.

Everyone here is great, but Nadia really stood out. Until today, I had only read about her in the…read moreYelp reviews, so it was nice finally meeting her and quickly understanding why so many people mention her by name. Maybe it's her calm bedside manner, or the little things she does--like taking the time to sanitize the protective glasses at the end of the session for the next customer. Those small details don't go unnoticed. She made the experience comfortable and left a very positive impression.

I want to start by saying that the nurses and staff I've interacted with at LaserAway Fremont have…read morealways been very nice, helpful, and professional. My frustration and the reason for this review is with LaserAway as a company, specifically the booking process. I booked an appointment through the LaserAway app about three months in advance. A few weeks before my appointment, I called to confirm everything and was told that the appointment I booked through the app wasn't actually something they could accommodate. This is incredibly frustrating. If customers are encouraged to use the app to schedule appointments, why does the app allow you to book an appointment that the location can't actually honor? I specifically booked that far in advance so I could plan around the appointment and make sure I had a time that worked for my schedule. Unfortunately, this isn't the level of customer experience I expect. The staff themselves have been great, but the booking experience with LaserAway as a company has been consistently frustrating. At this point, I plan to use the remaining balance in my Botox Bank and, once that is used, I will no longer be giving LaserAway my business. It's disappointing because I've had positive experiences with the nurses and staff, but the overall customer experience and difficulty with scheduling have reached the point where I'd rather take my business elsewhere.

I've been meaning to write this review for a long time because Shereen truly deserves every bit of…read morerecognition she gets. She is the best nurse esthetician I've ever been to, and that is saying a lot! She is hands down the only person I trust with my face, and that trust has absolutely been earned through years of consistently exceptional work. Shereen truly listens to your concerns, carefully evaluates your skin, and creates a treatment plan that's tailored specifically to you. She never takes a one-size-fits-all approach, and you can tell she genuinely cares about helping you achieve healthy, beautiful skin. Since seeing her, my skin has become clearer, more radiant, and more balanced. People regularly comment on how healthy it looks, and I owe so much of that to her expertise, consistency, and attention to detail. She's also just a wonderful person, kind, patient, professional, and incredibly knowledgeable. Every appointment feels calm, relaxing, and never rushed. It's very clear that she genuinely cares about both her work and her clients. If you're looking for an amazing nurse esthetician, Shereen is your best bet. I recommend her wholeheartedly and honestly can't imagine trusting anyone else with my face.

Shereen have magic hand handss! I got lip filler, cheek and smile line filler, and also tried…read moresalmon sperm microneedling which helps for boost collagen production, smoothe fine lines and acne scars, my skin has never looked or felt better. My lips are naturally plump without being overdone, my cheeks have a beautiful lift, and my smile lines are so much softer now. The salmon sperm microneedling gave my skin such a fresh, glowing, youthful look ,my texture and tone improved so much in just a sessions Everything was done professionally, with great care and minimal discomfort. I feel more confident, radiant, and refreshed, highly recommend it to anyone who wants subtle but noticeable enhancement and glowing skin!

I really recommend Marian the aesthetician at Refine Anti Aging if you're looking for a detailed…read moreand soothing buccal (intra-oral) massage to relieve facial tension and mouth muscle tension. This is a service that can be hard to find and takes skill and sensitivity to do well, and the way that Marian does it is very effective. I have had three now and I feel like I got great results. Thanks Marian!

I've been seeing Marian for deep pore cleansing facial and Yumi lash lift and highly recommend! The…read morefacial left me feeling totally renewed and glowing. I suffer from tiny clogged pores which can sometimes leave my T-zone feeling a little rough. Marian used some 'magical' gadgets to vibrate and loosen build up, followed by wonderful masks to unclog pores. She even had time for a deeply restorative facial massage (after some additional manual extractions which she kindly added in). The lash lift was the icing on the cake - she did such an amazing job giving me a really natural but enhanced lash curl. Like extensions but SO much better and more natural looking, but with fabulous length and definition. Marian's space is so inviting and her energy is fantastic for encouraging relaxation and self care. Highly recommend!

Christine is an absolute pleasure to work with for facials! I have been getting facials here for…read moreseveral months now ahead of my wedding this year, and I have family who have been coming to Christine's for years. Overall it has been a very positive experience. Her office is a clean, quiet, and soothing environment, and I appreciate that the appointments always start on-time. Christine is easy to communicate with and is fluent in english, mandarin, and cantonese. She is very receptive to feedback, and each facial session is tailored to address any specific concerns (e.g. unexpected acne, calming skin before photoshoot). In addition to the typical facial products (cleanser, serum, moisturizer, mask etc) I appreciate how she makes use of safe and effective skincare technology such as high frequency wands and blue LED light to deliver results. Christine takes her time for each client without rushing, and pays attention to detail. She also gives excellent practical advice about skincare at home. Christine alternates each week between the Newark and Campbell offices, so she is easily accessible no matter where you are in the bay area. My skin complexion has improved greatly over the past few months, and I would highly recommend Christine for facial services!

I just had a 60 minute facial. Is my second time here and it's always a great experience. The…read moreperson who did my facial was very gentle very kind and easy to talk to. She did a facial scrub first and then did a steam to open my pores. She didn't did a facial massage and shoulder body massage as well. And then she put on a face mask. I think I fell asleep and dozed off a few times. Place was very relaxing. I would definitely go again.