My partner went back and had a worse experience-- the massage was more pinching than trying to get knots out and he ended up bruised in a few places because of it. The masseuse also was answering the phone and the door in the middle of it. To top it off, we had a loyalty stamp card for a free massage after 10 massages that was halfway stamped, and they said they no longer stamp them. I get discontinuing them, but they should at least allow people to finish one they already had. It felt like a bait and switch since the loyalty card was part of the reason we returned. We likely will not be returning to this place after this experience and a few sub-par massages since our first visit. read more

I asked for a 30 minute foot massage and the receptionist kept trying to make me pay before receiving the service. She didn't speak English but I could tell she was annoyed. I felt unwelcome and uncomfortable so I decided to leave before receiving the service. read more

10 minutes ago New I came in yesterday night to get a 60 minute deep tissue and a 30 minute foot massage and it was my first time getting a massage and did not know what to expect. Everything was great until I was verbally obligated at the end by the owner to give a $30 dollar tip for a 90 minute massage. I handed the owner a ten dollar tip and in my face, she told me this wasn't enough and demanded a $30 tip and gave me this whole explanation on how much of a tip I should give.This was very unprofessional and unnecessary and the reason why I will not be coming here again. The owner made me feel very uncomfortable and the vibe was just off. Eva, who gave me the massage was great but the delivery of the tip just threw me off. I wanted to get out of there as soon as that happened. You shouldn't force someone to give a certain amount just because you feel like it. If I encounter any of this at another establishment, best believe I will speak up.I will not be going here again. It does not matter if it is a minute away from my home. This place needs some professional development. Very disappointed with the owner. read more

I've been coming here for the past few years and after this last visit I'll never return or refer anyone to patronize this establishment Last week I came as usual around 7pm for a 90 min massage. The lady at the front said 60 min would be better so I took it. Because of my frequent visits I had points accrued which she said I couldn't use so i just paid the $60. I go to the room to prepare for my massage she comes in doesn't ask about pressure she's just digging her heart way as I lay there I here noise and it's getting louder ITS A BABY SCREAMING IN THE OTHER ROOM A BABY YALL ... enough of the story here's a list 1. Baby crying the entire session 2. She kept leaving the room and the door open with my naked body uncovered on the table 3. She was talking at the door with other women 4. She was on her phone 5. She barely gave a full body massage I got dressed left a $5 tip anyway and the woman at the front said that's it only $5 and rolled her eyes I could have snatched it back but she can have it I won't be back read more

Jennie was great profesional and kind. I really recommend this place. I highly recommend Jennie, she will help you out read more

This place is not worth the money and I truly have no idea why people are giving high reviews. The only reason I came here was because I bought a Groupon and I didn't do my due diligence before buying the Groupon to check Yelp. Had I done so, the reviews would had deterred me from purchasing. I never once could relax because the masseuse I had was so aggressive and other employees in the front were talking so loud for the duration of my service. The masseuse was aggressive not with the pressure of the massage but how he would move his hands over me or use the towels on me. When he massaged my head at some point it just seemed like his fingers were slapping my head. It's a dingy hole in the wall that is not worth the money. I don't have sensitive skin, but their towels were absolutely horrendous. So old and hard, on top of how the masseuse was aggressive it just was hurting and wasn't worth the money. I don't know guys, there are better places out there for comparable prices. Do not come here. read more

My massage at Vital Day Spa was amazing. I paid $85-90 plus gratuity for a 90 min massage. It was actually one of the best massages I've received. I work in a stressful environment, carry stress in my shoulders and back area, sometimes I can't even sleep from the pain. My massage therapist focused on my muscle tightness and knots. She wasn't afraid to give me deep pressure. I highly recommend this place if you're looking for a massage to take care of your muscle injuries. I'm not sure why the reviews or ratings are low. It's not a "high end" spa with a jacuzzi etc. but I recently received a massage from an expensive spa and paid $300, I walked out like I never received a massage. My back still ached. read more

The massage itself was fine, but the customer service was disappointing. The posted pricing was confusing--we were quoted $65, then told there was an additional $5 card fee only at checkout. While I stepped out to get cash, my son was repeatedly pressured about leaving a tip, and I could hear staff raising their voices at him over the phone. We paid in full and left a gratuity, but because of the way we were treated, we won't be returning. read more

I had an hour long message and Eva was great! She even took the time to explain some stretches I can do to help with some of the soreness I get with my line of work( childcare provider.)The facility was clean and very quiet. I made an appointment for the following weekend. read more

This is a nice place to go for a full body massage. I came here again and had a pleasant experience for a decent price. $80 for a 90 minute deep tissue, hot stone and body scrub combo was definitely a deal. I referred to a Groupon promo on and instead of paying on the app ,I just paid in person. They didn't pressure for tip and declined to accept it at the beginning so I'm not sure what other reviewers are talking about when in comes to tipping. You get a private room and can choose the level of your massage. The lady focused on each muscle and thoroughly worked out all of my knots and body pains. My back and shoulder were killing me so she exerted extra pressure on those areas. The full body massage also included a scalp rejuvenation session that was so relaxing I almost fell asleep. I was able to make a same day appointment and the spa was empty at the time of my visit. This is a nice spa for the privacy, cleanliness and service. read more

Vital Day Spa - Massage Near Me - San Leandro, California

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I came in a few weeks ago with my grandma and we both got full body massages. I like how we were able to be in the same room while getting our massages. This was my first time getting any sort of massage and I felt very welcomed by staff. Prices are very reasonable for spas in the Bay Area. I enjoyed the massage but I want to come back and get a foot massage next. read more

Went here and got the 1 hour foot massage. The massage was okie nothing too impressive. I left a $10 tip and they weren't impressed. Not a thank you or anything. They wanted more and it became awkward. There's better places around the area like Beauty Day. I won't be coming here anymore. read more

One Star I had a disappointing experience at Vitality Day Spa. After our service, we were demanded to leave a minimum $10 tip. we were met about how tipping is just like at a restaurant because "it's hard work." We absolutely understand and respect hard work--but tipping should never be forced or come with guilt and attitude. This left a really bad taste in our mouths and completely overshadowed the service itself. We won't be returning. read more

I just had my second massage at the Vital Day Spa today and once again I was not disappointed. I suffer from sciatica pain and my masseuse Abby was Amazing with relieving my back and leg pain. I received a full body massage and she worked out every tight muscle from my head to my feet. My massage experience was nothing like the low rated reviews...the facilities are clean and comfortable and tips are not mandatory. I personally tip according to my quality of service and my tip reflected my excellent massage! A monthly massage with Abby is now a part of my health regimen! HIGHLY RECOMMENDED! read more

Amazing! I had a wonderful experience with Shirley. I called last minute for an appointment and they took me right away. The place is quiet and clean and very friendly. I love it. read more

I don't even know where to start.... Please note, the only reason I came here is because I got a Groupon thing and the reviews on there were good. Not sure who is writing those reviews.... Anyway, let's get started: Called to make an appointment, they started talking to me and they clearly do not understand English that well. They hung up the phone 6 times in the middle of the conversation. I waited until the next day to call again in hopes of not dealing with the same person. Called, same person, but at least I was able to make an appt. First 3 times confirming the appointment she kept referring to a different day, had to repeat myself several times. Day of the appointment: get here 10 min early. They tell me it doesn't matter I made an appointment, I will have to wait 30 minutes. Like what is even the point of this? It was obviously the same girl that answered the phone and all that, basic English at best. Location is a strip mall in San Leandro. Outside seems kinda sketchy but honestly, same vibe as any massage place in a strip mall... inside is interesting, not the decor I would choose, but I guess to each their own. Some of the massage therapist here seem nicer than the main girl, fingers crossed I get one of them. I will update once I finish the appointment. Update: the same girl did do my massage. The massage was alright, I was not able to relax one bit, but overall, okay, I guess. After all this, they also forced me to pay tip. When I said the amount, she on top of that was like, well, $2 extra for card. Told her to then take it off the tip I was already paying. She didn't understand. So I took $2 off the tip myself, then she proceeded to understand. I am NOT coming back :) read more

Vital Day Spa - Massage rooms - Massage Near Me - San Leandro, California

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According to the Labor Code 351 LC it is ILLEGAL to request a tip. Specially if the service provided did not meet the expectations. As a paying customer it is a luxury to get a massage as to why IM PAYING FOR THE SERVICE. I'm glad you stated that you ILLEGALY REQUIRE tips from customers. Which again is against the law. Will hear from you soon. The service was horrible. The worse massage ever! So unprofessional they expect a tip more than $10 no type of privacy. Felt harassed. I don't know how a place like this can be open! The place is disgusting and the massage wasn't relaxed at all! Don't recommend and don't spend your money on this place! It needs to be shutdown! read more

Worst massage ever... It's like the guy haven't eatten anything for days, No strength, was like he was just brushing my back the whole time....... Came back out like I didn't even get a massage.... Do not recommend, waste of money read more

Updating this review as my recent experience hasn't been as great. The business offers Groupon but then puts guests in a bit of an uncomfortable situation letting them know to pay there and not buy the Groupons and they don't let you use Groupons on weekends. Just offer the same price as the Groupon as your standard price and this problem will be solved. It's uncomfortable having to explain yourself why you bought a Groupon if the business offers it. The guy they have for the massage seems extremely inexperienced. My boyfriend went and he left the door open leading to him hearing everything going on outside and in the lobby. He asked three times to please close the door with no result. The female therapist is good. Definitely worth with a female tech there but waiting for the customer service to be less aggressive again to return. read more

Came here with my Groupon, had a really relaxing time. My favorite part, the heated bed. I laid in bed and the table was preheated for my appointment. My masseuse was very nice and did a great job, I appreciated the dark rooms and calm relaxing music. Would return for sure. read more

Vital Day Spa - Facial menu - Massage Near Me - San Leandro, California

I tried the herb foot massage and it was amazing. Jerry is so skilled in relieving the knots I didn't know I had during the session. This is something I will be doing monthly because the experience was fantastic. Place was clean and had the proper temperature to relax. read more

I've been here many times before and I think it's a good place to get a massage. Good value for the services they provide, they're always able to get me in at the last minute which I appreciate! The masseuses are always professional, I've never had any issues here. Overall, I think it's a great value for the money and I recommend to others! read more

I can only speak for the facial and Abby (who was the lovely human that helped me check in and did my facial). Abby is very kind and was attentive to my problem areas on my face. I felt so thankful to have received her attention the entire hour and for such a great price. My skin feels dewy and clean and smells so amazing. Abby was both gentle and firm enough during the product applications and the shoulder, arm and head massage I received felt so so perfect. I got a hydration mask, skin cleanse, face peel and led mask treatment all included in the hour long massage found on Groupon. Will be back :) read more

Vital Day Spa - Facial room - Massage Near Me - San Leandro, California

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Lola is amazing. She got the tight spots and gave really good pressure. Got me in same day within one hour. Will be my go to for sure. read more

Ambiance was peaceful. The massage was very good. I felt relaxed and relieved afterwards. Highly recommend.

I had originally purchased a Groupon to another place and it got shutdown so they allowed me to redeem it for another deal in my area. I ended up finding this spot and called to see if they had availability that same day. The front desk person was very accommodating and nice. She was able to get me scheduled for later that evening and also allowed my partner to come in and honored the Groupon price for him. We had very relaxing 60min massages in separate rooms. I enjoyed my massage by an older gentlemen who seemed to know the right pressure for my massage. My favorite part was the head massage and the massage with the soft sheet under, it made it easier to grip and get into those sore spots on my back. I think I'll return and I highly recommend you coming to this place for a not too fancy body tune up. I feel the flow of energy in my body after just 1 session.. read more

I was asked to pay before my massage started which is not typical. My masseuse took 30 mins massaging me on top of a sheet which is not what I wanted. The last 30mins were on skin contact and it got better after. But I would not visit again. read more

Great Massage!! Ambiance is relaxing. A little pricey but worth every penny. Customer service is good. A must try

So, I was just here 15 minutes ago. My foot massage was at 11:30am, I used the YELP check-in (which clearly doesn't specify which massage it could be applied to) the lady at the counter said it was only for body massages. Okay, whatever- it's $5. So anyway, the dude is pretty good at massaging but the talking during the massage was unacceptable, the unwrapping of a mint/candy/ whatever he put in his mouth was uncalled for. I usually tip $10-$15 depending on service and atmosphere. Service was bleh but the atmosphere was horrible! No massage music, every 10-15 minutes they converse with another, they stopped for 3-4 minutes to do something for someone else (when there's a receptionist!!!! -who denied my Yelp special offer) and then I go to tip them $5 each because that's what I felt what they deserved and the lady stops me and expected more. Had to tell her that the whole service was unacceptable because they stopped our massages by 10 minutes!!!! We probably soaked our foot for 10 minutes 11:30-11:40am and they stopped our massages at 12:22pm I'm hella confused on how she expected more than a $5 tip lmao the dude is cool tho, I should've gave him $8 read more

The massage itself was ok. I gave the lady a 20% tip and she said that wasn't enough. She wanted a 40% tip. That was very unprofessional and rude. Bad business overall! I will never be back to that place. read more

I came in today wanting to relax but instead I was as unable to relax. I don't think these people were trained properly. The lady who massages me pressed do deeply into my bones that they hurt. Massage therapists are supposed to press into your muscles, not your bones. I kept on having to tell the lady to massage softer but she didn't listen and kept on pressing hard into my skulls on bones. Please please please make sure your masseuses are fully trained to understand the muscle anatomy. Untrained masseuses can easily hurt people and leave their muscles and bone inflamed ! read more

I usually only write good reviews on here. But this place needs a bad review. I used my Groupon there and the lady was being rude for stuff about me using it. Second off the lady who gave me a massage didn't know what she was doing and yelled at me when I asked her to massage my feet because that's what I really want it done. I will not be going back here read more

Left my phone here came back to get it nicely but they wouldn't give me my phone back until I tippEd them kept asking for a tip read more

Vital Day Spa - Massage Near Me - San Leandro, California

I had a pretty good massage from here about a year ago, so stopped by again to give it a try. Big mistake, I am not sure if they changed owner, I picked 90 mins foot and body massage combo. I got an old lady who doesn't speak much English, which is perfectly fine as long as the massage is good. It turned out that she is untrained. The whole time was not massaging, it was putting oil on your skin and give it a few rubs and pushes. It was a frustrating experience, there were moments that I wanted to get up and leave. I don't normally write such negative review, but I blame the owner for hiring untrained staff, you should not mess around with customers' well being. read more

My BF has never gotten a massage so he did not know what to expect or what was normal. He had his underwear on but was instructed to take off EVERYTHING so he was NAKED while he was given a COMPLETELY INAPPROPRIATE MASSAGE full of groping and all. I complained about this to the spa and they did ABSOLUTELY NOTHING ABOUT THIS. They gave me a lame ass excuse about this masseuse was not their usual masseuse and REFUSED to give me their name?????????? PLEASE DO NOT GO HERE. YOU WILL BE SE*UALLY ABUSED. I WISH I WAS KIDDING read more

I went in there was a kid sitting in the front. He went back and asked the lady if she could do a walk in. Then he kept peeking around the corner like he was trying to describe me. She came out and said she could see me but I had to pay first. I have never ever paid first. I'll never come back the whole interaction was weird and uncomfortable they looked at me like I was a alien read more

They know what are doing especially when you point the body pains . My wife and I always enjoys their services

Massage was ok and place needs some updating. They pushing the tip to 25% for ok massage

What an unprofessional staff- LOLA is so rude, and unprofessional. She raged and gave me a lecture when handed a$5 bill for tip. By the way, tips are voluntary offers by a a customer, and not a mandatory thing like the price for the service. She turned all red, and asked me to not come back as if she runs the spa. I reported her to the manager. Lola sucks at customer services. read more

Horrible disgusting attitude from masseuse so i asked her end the massage , they are definitely not real masseuse and it turns out they stole from me as well, can't wait to report to law enforcement. I would please recommend everyone stay away, it is not sanitary as well and for sure does not giving you by any means a relaxing vibe. read more