My partner went back and had a worse experience-- the massage was more pinching than trying to get knots out and he ended up bruised in a few places because of it. The masseuse also was answering the phone and the door in the middle of it. To top it off, we had a loyalty stamp card for a free massage after 10 massages that was halfway stamped, and they said they no longer stamp them. I get discontinuing them, but they should at least allow people to finish one they already had. It felt like a bait and switch since the loyalty card was part of the reason we returned. We likely will not be returning to this place after this experience and a few sub-par massages since our first visit. read more

I've been coming here for the past few years and after this last visit I'll never return or refer anyone to patronize this establishment Last week I came as usual around 7pm for a 90 min massage. The lady at the front said 60 min would be better so I took it. Because of my frequent visits I had points accrued which she said I couldn't use so i just paid the $60. I go to the room to prepare for my massage she comes in doesn't ask about pressure she's just digging her heart way as I lay there I here noise and it's getting louder ITS A BABY SCREAMING IN THE OTHER ROOM A BABY YALL ... enough of the story here's a list 1. Baby crying the entire session 2. She kept leaving the room and the door open with my naked body uncovered on the table 3. She was talking at the door with other women 4. She was on her phone 5. She barely gave a full body massage I got dressed left a $5 tip anyway and the woman at the front said that's it only $5 and rolled her eyes I could have snatched it back but she can have it I won't be back read more

I came in a few weeks ago with my grandma and we both got full body massages. I like how we were able to be in the same room while getting our massages. This was my first time getting any sort of massage and I felt very welcomed by staff. Prices are very reasonable for spas in the Bay Area. I enjoyed the massage but I want to come back and get a foot massage next. read more

This place is not worth the money and I truly have no idea why people are giving high reviews. The only reason I came here was because I bought a Groupon and I didn't do my due diligence before buying the Groupon to check Yelp. Had I done so, the reviews would had deterred me from purchasing. I never once could relax because the masseuse I had was so aggressive and other employees in the front were talking so loud for the duration of my service. The masseuse was aggressive not with the pressure of the massage but how he would move his hands over me or use the towels on me. When he massaged my head at some point it just seemed like his fingers were slapping my head. It's a dingy hole in the wall that is not worth the money. I don't have sensitive skin, but their towels were absolutely horrendous. So old and hard, on top of how the masseuse was aggressive it just was hurting and wasn't worth the money. I don't know guys, there are better places out there for comparable prices. Do not come here. read more

My massage at Vital Day Spa was amazing. I paid $85-90 plus gratuity for a 90 min massage. It was actually one of the best massages I've received. I work in a stressful environment, carry stress in my shoulders and back area, sometimes I can't even sleep from the pain. My massage therapist focused on my muscle tightness and knots. She wasn't afraid to give me deep pressure. I highly recommend this place if you're looking for a massage to take care of your muscle injuries. I'm not sure why the reviews or ratings are low. It's not a "high end" spa with a jacuzzi etc. but I recently received a massage from an expensive spa and paid $300, I walked out like I never received a massage. My back still ached. read more

I just had my second massage at the Vital Day Spa today and once again I was not disappointed. I suffer from sciatica pain and my masseuse Abby was Amazing with relieving my back and leg pain. I received a full body massage and she worked out every tight muscle from my head to my feet. My massage experience was nothing like the low rated reviews...the facilities are clean and comfortable and tips are not mandatory. I personally tip according to my quality of service and my tip reflected my excellent massage! A monthly massage with Abby is now a part of my health regimen! HIGHLY RECOMMENDED! read more

This is a nice place to go for a full body massage. I came here again and had a pleasant experience for a decent price. $80 for a 90 minute deep tissue, hot stone and body scrub combo was definitely a deal. I referred to a Groupon promo on and instead of paying on the app ,I just paid in person. They didn't pressure for tip and declined to accept it at the beginning so I'm not sure what other reviewers are talking about when in comes to tipping. You get a private room and can choose the level of your massage. The lady focused on each muscle and thoroughly worked out all of my knots and body pains. My back and shoulder were killing me so she exerted extra pressure on those areas. The full body massage also included a scalp rejuvenation session that was so relaxing I almost fell asleep. I was able to make a same day appointment and the spa was empty at the time of my visit. This is a nice spa for the privacy, cleanliness and service. read more

Vital Day Spa - Massage Near Me - San Leandro, California

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Went here and got the 1 hour foot massage. The massage was okie nothing too impressive. I left a $10 tip and they weren't impressed. Not a thank you or anything. They wanted more and it became awkward. There's better places around the area like Beauty Day. I won't be coming here anymore. read more

One Star I had a disappointing experience at Vitality Day Spa. After our service, we were demanded to leave a minimum $10 tip. we were met about how tipping is just like at a restaurant because "it's hard work." We absolutely understand and respect hard work--but tipping should never be forced or come with guilt and attitude. This left a really bad taste in our mouths and completely overshadowed the service itself. We won't be returning. read more

Amazing! I had a wonderful experience with Shirley. I called last minute for an appointment and they took me right away. The place is quiet and clean and very friendly. I love it. read more

I don't even know where to start.... Please note, the only reason I came here is because I got a Groupon thing and the reviews on there were good. Not sure who is writing those reviews.... Anyway, let's get started: Called to make an appointment, they started talking to me and they clearly do not understand English that well. They hung up the phone 6 times in the middle of the conversation. I waited until the next day to call again in hopes of not dealing with the same person. Called, same person, but at least I was able to make an appt. First 3 times confirming the appointment she kept referring to a different day, had to repeat myself several times. Day of the appointment: get here 10 min early. They tell me it doesn't matter I made an appointment, I will have to wait 30 minutes. Like what is even the point of this? It was obviously the same girl that answered the phone and all that, basic English at best. Location is a strip mall in San Leandro. Outside seems kinda sketchy but honestly, same vibe as any massage place in a strip mall... inside is interesting, not the decor I would choose, but I guess to each their own. Some of the massage therapist here seem nicer than the main girl, fingers crossed I get one of them. I will update once I finish the appointment. Update: the same girl did do my massage. The massage was alright, I was not able to relax one bit, but overall, okay, I guess. After all this, they also forced me to pay tip. When I said the amount, she on top of that was like, well, $2 extra for card. Told her to then take it off the tip I was already paying. She didn't understand. So I took $2 off the tip myself, then she proceeded to understand. I am NOT coming back :) read more

Vital Day Spa - Massage rooms - Massage Near Me - San Leandro, California

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According to the Labor Code 351 LC it is ILLEGAL to request a tip. Specially if the service provided did not meet the expectations. As a paying customer it is a luxury to get a massage as to why IM PAYING FOR THE SERVICE. I'm glad you stated that you ILLEGALY REQUIRE tips from customers. Which again is against the law. Will hear from you soon. The service was horrible. The worse massage ever! So unprofessional they expect a tip more than $10 no type of privacy. Felt harassed. I don't know how a place like this can be open! The place is disgusting and the massage wasn't relaxed at all! Don't recommend and don't spend your money on this place! It needs to be shutdown! read more

I tried the herb foot massage and it was amazing. Jerry is so skilled in relieving the knots I didn't know I had during the session. This is something I will be doing monthly because the experience was fantastic. Place was clean and had the proper temperature to relax. read more

I've been here many times before and I think it's a good place to get a massage. Good value for the services they provide, they're always able to get me in at the last minute which I appreciate! The masseuses are always professional, I've never had any issues here. Overall, I think it's a great value for the money and I recommend to others! read more

Worst massage ever... It's like the guy haven't eatten anything for days, No strength, was like he was just brushing my back the whole time....... Came back out like I didn't even get a massage.... Do not recommend, waste of money read more

Updating this review as my recent experience hasn't been as great. The business offers Groupon but then puts guests in a bit of an uncomfortable situation letting them know to pay there and not buy the Groupons and they don't let you use Groupons on weekends. Just offer the same price as the Groupon as your standard price and this problem will be solved. It's uncomfortable having to explain yourself why you bought a Groupon if the business offers it. The guy they have for the massage seems extremely inexperienced. My boyfriend went and he left the door open leading to him hearing everything going on outside and in the lobby. He asked three times to please close the door with no result. The female therapist is good. Definitely worth with a female tech there but waiting for the customer service to be less aggressive again to return. read more

Came here with my Groupon, had a really relaxing time. My favorite part, the heated bed. I laid in bed and the table was preheated for my appointment. My masseuse was very nice and did a great job, I appreciated the dark rooms and calm relaxing music. Would return for sure. read more

Vital Day Spa - Facial menu - Massage Near Me - San Leandro, California

I can only speak for the facial and Abby (who was the lovely human that helped me check in and did my facial). Abby is very kind and was attentive to my problem areas on my face. I felt so thankful to have received her attention the entire hour and for such a great price. My skin feels dewy and clean and smells so amazing. Abby was both gentle and firm enough during the product applications and the shoulder, arm and head massage I received felt so so perfect. I got a hydration mask, skin cleanse, face peel and led mask treatment all included in the hour long massage found on Groupon. Will be back :) read more

Vital Day Spa - Facial room - Massage Near Me - San Leandro, California

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Lola is amazing. She got the tight spots and gave really good pressure. Got me in same day within one hour. Will be my go to for sure. read more

Ambiance was peaceful. The massage was very good. I felt relaxed and relieved afterwards. Highly recommend.

I was asked to pay before my massage started which is not typical. My masseuse took 30 mins massaging me on top of a sheet which is not what I wanted. The last 30mins were on skin contact and it got better after. But I would not visit again. read more

I had originally purchased a Groupon to another place and it got shutdown so they allowed me to redeem it for another deal in my area. I ended up finding this spot and called to see if they had availability that same day. The front desk person was very accommodating and nice. She was able to get me scheduled for later that evening and also allowed my partner to come in and honored the Groupon price for him. We had very relaxing 60min massages in separate rooms. I enjoyed my massage by an older gentlemen who seemed to know the right pressure for my massage. My favorite part was the head massage and the massage with the soft sheet under, it made it easier to grip and get into those sore spots on my back. I think I'll return and I highly recommend you coming to this place for a not too fancy body tune up. I feel the flow of energy in my body after just 1 session.. read more

Great Massage!! Ambiance is relaxing. A little pricey but worth every penny. Customer service is good. A must try

So, I was just here 15 minutes ago. My foot massage was at 11:30am, I used the YELP check-in (which clearly doesn't specify which massage it could be applied to) the lady at the counter said it was only for body massages. Okay, whatever- it's $5. So anyway, the dude is pretty good at massaging but the talking during the massage was unacceptable, the unwrapping of a mint/candy/ whatever he put in his mouth was uncalled for. I usually tip $10-$15 depending on service and atmosphere. Service was bleh but the atmosphere was horrible! No massage music, every 10-15 minutes they converse with another, they stopped for 3-4 minutes to do something for someone else (when there's a receptionist!!!! -who denied my Yelp special offer) and then I go to tip them $5 each because that's what I felt what they deserved and the lady stops me and expected more. Had to tell her that the whole service was unacceptable because they stopped our massages by 10 minutes!!!! We probably soaked our foot for 10 minutes 11:30-11:40am and they stopped our massages at 12:22pm I'm hella confused on how she expected more than a $5 tip lmao the dude is cool tho, I should've gave him $8 read more

The massage itself was ok. I gave the lady a 20% tip and she said that wasn't enough. She wanted a 40% tip. That was very unprofessional and rude. Bad business overall! I will never be back to that place. read more

My BF has never gotten a massage so he did not know what to expect or what was normal. He had his underwear on but was instructed to take off EVERYTHING so he was NAKED while he was given a COMPLETELY INAPPROPRIATE MASSAGE full of groping and all. I complained about this to the spa and they did ABSOLUTELY NOTHING ABOUT THIS. They gave me a lame ass excuse about this masseuse was not their usual masseuse and REFUSED to give me their name?????????? PLEASE DO NOT GO HERE. YOU WILL BE SE*UALLY ABUSED. I WISH I WAS KIDDING read more

I usually only write good reviews on here. But this place needs a bad review. I used my Groupon there and the lady was being rude for stuff about me using it. Second off the lady who gave me a massage didn't know what she was doing and yelled at me when I asked her to massage my feet because that's what I really want it done. I will not be going back here read more

I came in today wanting to relax but instead I was as unable to relax. I don't think these people were trained properly. The lady who massages me pressed do deeply into my bones that they hurt. Massage therapists are supposed to press into your muscles, not your bones. I kept on having to tell the lady to massage softer but she didn't listen and kept on pressing hard into my skulls on bones. Please please please make sure your masseuses are fully trained to understand the muscle anatomy. Untrained masseuses can easily hurt people and leave their muscles and bone inflamed ! read more

Left my phone here came back to get it nicely but they wouldn't give me my phone back until I tippEd them kept asking for a tip read more

Vital Day Spa - Massage Near Me - San Leandro, California

I had a pretty good massage from here about a year ago, so stopped by again to give it a try. Big mistake, I am not sure if they changed owner, I picked 90 mins foot and body massage combo. I got an old lady who doesn't speak much English, which is perfectly fine as long as the massage is good. It turned out that she is untrained. The whole time was not massaging, it was putting oil on your skin and give it a few rubs and pushes. It was a frustrating experience, there were moments that I wanted to get up and leave. I don't normally write such negative review, but I blame the owner for hiring untrained staff, you should not mess around with customers' well being. read more

I went in there was a kid sitting in the front. He went back and asked the lady if she could do a walk in. Then he kept peeking around the corner like he was trying to describe me. She came out and said she could see me but I had to pay first. I have never ever paid first. I'll never come back the whole interaction was weird and uncomfortable they looked at me like I was a alien read more

Massage was ok and place needs some updating. They pushing the tip to 25% for ok massage

They know what are doing especially when you point the body pains . My wife and I always enjoys their services

Horrible disgusting attitude from masseuse so i asked her end the massage , they are definitely not real masseuse and it turns out they stole from me as well, can't wait to report to law enforcement. I would please recommend everyone stay away, it is not sanitary as well and for sure does not giving you by any means a relaxing vibe. read more

What an unprofessional staff- LOLA is so rude, and unprofessional. She raged and gave me a lecture when handed a$5 bill for tip. By the way, tips are voluntary offers by a a customer, and not a mandatory thing like the price for the service. She turned all red, and asked me to not come back as if she runs the spa. I reported her to the manager. Lola sucks at customer services. read more

9 times out of 10 I'm extremely happy. Most of the time is Peaceful and very relaxing. Everyone in there is very professional. Services and prices are very fair. If you're comparing to a fancy Day Spa I can see you might be a little disappointed but if you're looking for a good service I would highly recommend this place. read more

The place was empty on Monday afternoon, not unusual I guess. It was quiet and clean. Really great full body massage. For a female she had strong hands and was very good. Like she knew where my stressed areas were and really worked them out. The cost was $40. I tipped $5. Was told a usual tip is $10. I found that very uncomfortable and rude. Maybe my $5 was not a great tip.. but to confront me and ask for more was not good customer service. If they charge $50 and say the tip is included.. that might be better. Giving 3 stars for the great massage, but 1 star for the rude tip confrontation. read more

I wasn't going to write a review because for a $40 massage, I figured I got what I paid for, but I feel I have a responsibility to document my experience. They accommodated me without advanced notice or an appointment, which was nice. However, I specifically asked for the focus to be on my left neck and area and right hip, and this wasn't understood/translated well to my therapist although I drew it out on their intake form. The massage was overall mediocre, but again, I chalked it up to experience. When I left, this is when things got weirder. I had already pre-paid for the massage, but when I went to tip $8 cash, which I felt was more than reasonable given the less than stellar massage, I was met with disdain from my therapist. The front desk lady (who spoke English) and I got into an extended negotiation about tipping $10, which I firmly refused to do out of principle. In reading other reviews, I sort of expected this discussion, but it was still uncomfortable given the fact that I was tipping 20% already. The kicker, and the real reason I'm posting this a few days later, is that I realized that during the massage, I was BIT by some sort of BUGS ten times on my right shoulder and a five times on my left knee. It's itchy, looks disgusting and feels gross. The place otherwise seemed relatively clean, but it's not! I feel as if the public needs to know be aware that this is a risk! Ultimately, the awkward haggling over two dollars and receiving an okay massage were fine, but the lack of cleanliness is disgusting, and I learned my lesson the hard way. Don't make the same mistake I did! read more

No customer care whatsoever. The masseuse walked out casually during the massage and stay out for while. No apology nothing. Took everything granted. Please don't go to this place. read more

First, can't beat the price because they have $19.99 30min back/30min foot massage. There are a lot of $20/hr foot massage places in So Cal but haven't found much in Nor Cal so despite the mediocre review, I decided to give it a try. The price is the only good thing here. During the massage, the employees have a full-blown conversation in Chinese. They would talk and laugh and I would have no idea what they are talking or laughing about. I, even as a guest, don't have a conversation in Korean in presence of non-speakers, because I personally think that is just rude. Also, the lady who was massaging me answered her phone twice during my massage. I went there to relax and I could not relax at all... My boyfriend also had a VERY unpleasant experience... The lady who was massaging him massaged his back for 5 minutes and then tried to move on to massaging his feet. When my boyfriend asked why he only gets 5 minutes when he clearly paid for 30 min back and 30 min foot, she replied super annoyed, "Just tell me if you want more back! Some people want more foot. Some want more back." Um.....what do you mean he wants MORE back? He was merely telling her he got less back massage than what was promised. She ended up doing his back for 30 minutes but during those times, we felt so uncomfortable because they were talking and laughing in Chinese and we felt like they were talking about us. Foot massage....what can I say about that. It is just slathering crap load of lotion. No more, no less. At the end, the lady who massaged my bf asked, "did you tip?" At this point, we knew we were done with this place. We did tip $10 just because they made us pay before the massage and we had no idea it was gonna be this bad. I wanted to retrieve the tip. Oh, and they charge whooooopin' $2 for card processing fee... The lady who massaged me seemed to be the owner and to be fair, she was sweet. But that is not a good enough reason for me to return. Dear yelpers, just stay away from the lady who massaged my bf.....Don't know her name but she is the youngest one (maybe in her 30-40s) there. read more