I found this company on Yelp and on asked Ali to do a service on our 22-year-old washer and dryer…read more After replacing parts and charging me $496, Ali said our washer was good to go. Today, just over 90 days later, a part on the drum disintegrated during a wash load. I called Ali and asked him to come back today. Two other employees came and told me 1) the part was irreplaceable and 2) the work is out of warranty and 3) buy a new washer. My response: Ali should have seen this part was disintegrated and advised me to not spend any more on this appliance! Based on this, I am giving the lowest review I think I ever have.

Courteous, hardworking, and diligent; but unfortunately they were unable to repair my Thermador…read moredishwasher.

MAX came today and repaired a gas stove that I had thought was unsalvageable. MAX is amazing,--so…read moreskilled and so kind and pleasant. The lady who had handled the appointment on the phone was very efficient, competent, and pleasant. It was a pleasure to deal with this company!

Really nice guy. Great communication through Yelp and text. Easy to schedule through an app…read more He called and said he could come early and did! Our refrigrator wasn't cooling. He said its overstuffed and preventing cold air flow. He could have easily said some part needed replacement and charged us $ more. Competent, nice and honest. What more could you ask for? TJ's our go-to applicance repair from now on.

Mom's washing machine broke and she assumed that we would need to replace it with a new washer…read more They were super fast to respond and then fixed the washer super quick. They weee communicative and did a great job

Xavier was fantastic- professional, on time, helped us with a problem with our oven that several…read moretechnicians from other local service providers couldn't fix. Would def recommend and will use FixEm again in the future. Thank you!

The freezer drawer of my Bosch refrigerator was gathering frost. I called Appliance 911 in the AM…read more A technician arrived the same day. Victor immediately spotted the problem, being able to fix the gasket issue in a matter of minutes. Definitely deserving of the 5 star rating!

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

Timely, honest, polite and reasonable prices. 10 year old fridge Ice maker works much better after…read moredrain pipe cleaned, ice build up melted and freeon topped off.

White Crow has fixed both my washer and my dryer. Fast service, expert in repair, reasonable…read moreprices, and nice people, too!

We had a great experience with wave! Chris was very prompt, had great communication, and was very…read morefriendly. We had a compressor die on our refrigerator. Chris came by and assessed it within a few minutes and then was back that afternoon to do the full repair. The prices were great and quality of service was excellent. I would definitely recommend Chris and wave to anybody who needs help with their appliances!

Excellent. Fantastic communication and very reliable. Chris did an assessment yesterday, provided…read morean estimate. Came back today with the parts and fixed my dryer. Left the place clean. Highly recommend.

2 weeks ago Anton from Advance Appliance came to our home and revived our dead dishwasher, today he…read morereturned and he fixed an annoying problem that we were having with the slide out air vent over the stove (it was sliding out on it's own and refusing to stay closed.) We were totally satisfied with every aspect of how timely he responded to our service requests, how he explained what was needed, how he performed the repairs and all at a fair price. If we have any future appliance repair needs, Advance Appliance will be who we will call!

110% recommendation for Anton and this company. Had an old dryer making screeching noises. Got…read morequotes which made it worth replacing vs repairing until speaking to Anton. I explained the issue and what i thought the problem would be thanks to Google and You Tube. He said it did sound like the problem. His incredibly reasonable diagnosis fee made it a no brainer to have him come out. Made appointment but he called a day before letting me know he was sick and he would let me know would he would be available. Took a few days but he came by, confirmed the issue and replaced the parts, etc. quickly and efficiently. He also did some other clean up in the dryer since he had it all opened and told me everything else looked good. Dryer is now running great and it saved me both the cost and headache of a new dryer. I should also mention he took a look at my range and oven at no cost and gave me his honest feedback. Both are working now, but have issues from time to time. He told me due to the age, it would be hard to find the necessary parts if things started to get worse. He did mention some options but was honest about the probability of it being successful. I appreciated his honesty. As you can tell, I'm extremely happy with my experience. The cost was extremely reasonable. I also love to support local smaller businesses. Definitely give Anton and his company a call if you have any repair needs. I don't think you'll be disappointed.

Sergey was great! He responded right away, was prompt, gave us a reasonable estimate, ordered…read morenecessary parts, and fixed our broken washing machine quickly. Very reliable. He'll be our "go-to" appliance repair person now.

Sergey did a superb job repaired our washer today. This is the second time we called on him and…read moreused his services. Once again, he came through with flying colors. We texted him with the request for repair because our washer was not working properly. Sergey returned our inquiry quickly and set up an appointment. He showed up on-time and diagnosed the issue of the washer and repaired the issue. From having him repaired our dryer before, we know he is honest and trust worthy and will provide the service professionally and charged us a fair and reasonable fee. Sergey once again did the repair job efficiently and charged us with a very fair and reasonable fee. We are very happy we found someone who is an honest and professional repair person for our appliances since the newer appliances are not made as durable as the older ones and we are sure we will call on Sergey again when our other appliance breaks down not if but when. We highly recommend Sergey as your go to appliances repair person.

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

The guy showed up in the early part of the window they quoted me…read more Super polite and didn't just have a roll of duct tape and a screwdriver. They made me appointment with in 2hrs of my call. He not only got the Dryer to work he cleaned and Vacuumed the whole inside and also totally cleaned the Lint Muck behind the dryer with our me asking. I was really impressed by the job he did but even more after he left you couldn't tell he was even there. If needed I'll use there service with no hesitation. P.

When I woke up to a fridge with a giant pool of water at the…read morebottom, I never imagined it would be totally repaired and dry by noon, but that's exactly what happened because I reached out to Top Repair. Our technician was knowledgeable and fast, and I've actually waited to leave this review because I was sure something so easy surely couldn't actually solve the problem. But, all is well, and so I'm here to add to the chorus of 5 star reviews. Highly recommend Top Repair.