Unfortunately my lease is not up until October so I am stuck until then…read more Summary: Rent: Rent stated online will not be the rent you end up paying (add $100) Leasing: At the end the first year I asked if I could switch units early because I did not like my unit, they said sure. Cost $1,700 to move into a completely empty apartment in the same complex 2 months early. Package deliveries: You are on your own there. They have parcel pending but lockers are always full and deliveries will be strewn across the floor. In the past 2 years I have had 5 packages stolen either from my front door or the parcel pending room. This is a complex that you need a fob to get into so basically your community is stealing your items. When I asked the office to email the community about the stealing or asked what can be done here was my answer, "I cannot help that there are horrible people out there." Broken knee: Cleaning company did not put wet floor signs out, slipped on the wet floor, broke my patella. As a result, I was fired from my job because I had to have surgery the same week I was supposed to be at a conference. I was without a job for 4 months and almost became homeless. Responsibility goes to the cleaning company not the complex but here is what the insurance company offered me after all that I went through, $25,000. My medical bills alone were $16,000. So what a great insurance/cleaning company is working here. WARNING; DON'T FALL ON UNMARKED WET FLOORS AT ROOSEVELT ROW APARTMENTS. Homeless, crazy people outside my window: I know it comes with the territory however, the first floor is not where you want to be here. Most recent: Some man on drugs screaming right in front of my window for 2 hours. I work from home and was trying to wait it out in hopes he would move on but he stayed there. At one point he realized that I was in my apartment and started hiding behind a tree and peeking in my window over and over and over again. I had to call 911. (And this is only 1 of at least 5 different times this has happened. Someone is outside my window for hours screaming and not one person managing the complex has a clue. Fitness room: Whoever purchases the treadmills has no idea what they are doing and it seems they are buying consumer treadmills meant for in home, not gym use. The problem is that when they break, they are left broken for months. Here is the danger. When the up and down button for speed is broken and you you push to go up 1mph, it goes up by 5 or 6 mph. I almost fell off the treadmill when that happened and again DON'T GET HURT ON THE PREMISES OR YOU ARE OUT OF LUCK. Garage: I pay $25 a month for the garage. I got in an accident and while waiting for the insurance check, I had it parked in the garage on the 2nd floor in a spot that I pay for every month. Get a text one day that my car cannot be in the garage taking up a space if it is not functional. I have to move it or be towed. The ordeal of moving it was a lot and I got my insurance check 2 weeks later. BikeS: I have a bike that I bought for $50 to get around downtown so I am not driving everywhere. I asked if they had a bike storage and yes, they do for $10 month which makes absolutely no sense. So within 5 months I have paid for the bike again. I called around and checked other apartments in this neighborhood and all of them offered bike storage for free. So if you intend on having a bike here, know that it's $10/mo to store which, for a college students, and I am not one, that sucks. Garbage: Unfortunately I live right next to the garbage room, One Monday the city did not pick up the garbage. I told the office they said they would handle it. Wednesday, the city did not pick up the garbage. I told the office a 2nd time, they said they would take care of it. The following Monday, and mind you this is a 4 story apartment complex, no garbage pick up. So essentially 1 week of garbage was falling from the 3 floors above me and it blocked the entrance to the garbage door on the first floor. (btw, the blocking of the 1st floor door happened on the Wednesday of that first week) 3rd time to the office. In the meantime people on the first floor are throwing their garbage all over the garbage room with no where else to put it. As a result stuff was oozing all over the floor in the garbage room, the stench in my unit became unbearable and I ended up with gnats that even after pest control still to this day live in my unit. The pool is the only redeeming quality about this place however, it is closed off and on all the time and don't try going out there on a holiday weekend unless you want the twerk party in the pool. STAY AWAY FROM ROOSEVELT SQUARE. THERE ARE A TON OF OTHER OPTIONS AT THE SAME PRICE POINT

Played in my face they denied my application and said rent grow did it and when I contacted rent…read moregrow they said we provide the information it's up to the apartment to accept it only thing on my credit report was a dam Netflix bill and a chime credit card that's it with great rental history no evictions no criminal record nothing they played with my time went right down the road and got approved looked at the rental requirements and the place I got approved for they had a even more strict credit requirements so idk what's the deal but hey bless to be paying less some were else great location April was nice just didn't work out

We love it here! It's quiet and clean. The staff are genuine and friendly. We are very happy with…read morethe move to Phoenix. The mountain is our backyard, so we have a spectacular view. Plus, there are great hiking trails within a few steps. We see rabbits, owls, and birds daily, and have even seen a coyote. Our place is 3 years old, but it looked brand new when we moved into it. The light rail starts in a few weeks, so getting downtown will be smooth and easy both for work and sporting events.

The issues from neighbors in this complex are negligible at this point. They've had my previous,…read moreextremely detailed review removed but today I arrived to find two police officers giving an incident report number to another neighbor because the same troublesome unit and their guests are clearly foul people. They smeared actual feces on a unit's door and threw mustard and bbq sauce all over it. It's all being done by the same unit both front and back.

I have lived here for over 30 years. The property has cleaned up very well of course it has its…read moreissues but management does its best to keep us up to date and fixes the issues asap Candice has always been helpful since I've met her. 4 pool to choose from, great size gym for the complex, fire pit also nice when it's cold, sense of community is definitely here.

Here in sunny phx I've lived in many rental homes and apartments, most of them less than great - a…read morefew horrible. The most frustrating point of most leases is moving in and not getting what you paid for, or worse having sub-par or rude customer service to address issues with the apartment i.e. : trying to find your Amazon mail, gate issues, sketchy characters being around ... y'all get me Well, here at my current apartment is adorned with the ABSOLUTELY MOST EFFECTIVE, HELPFUL & KIND, RESILIENT staff in the front office and grounds in general. They are rockstars! Olivia just renewed my lease and stuck with me through my many questions and issues with their high tech application process. The ambiance of the office helped too! Crate and Barrel/Hotel lobby vibes. Most importantly the unit is precisely what was advertised. Not oversold like most with great filters and photography. You get what you see from online. The facilities, well the gym and laundry room are kept up by staff and are respected by tentents. And being that I use at least one or both a day, I would know. Additionally notable, the gym and laundry facilities both hold ALL 24 hours of the day open and for those alike I, as a night owl/vampire benefit greatly from this. However being as previously stated a Vampire, the pool is sparkling but beyond that I can't speak on it. But like the gym it appears clean and certainly is well furnished and sits right next to a super knarly gas-grill with Ramada and built in misters. And this Ramada is by the key features: the doggie green with bright green grass and brand new playground fit for tots to teens. It's just fun. Security is done by Windom, LOVEEE those guys they are my next review, just purely badass and lightning fast response times when needed whatsoever. All in all since the conception of my first lease here, I have to say, hand to bible that from my neighbors to the facilities, to the customer service in from by the well trained staff, improvements here are constant and exponential. If we have room for new residents, I honestly insist you come for a tour. You will feel the customer service excellence guaranteed! Thanks Renew Biltmore.

Apartment life again knocked it out of the park here at Versante for a wonderful Fourth of July…read morecelebration. New friends were made. An old friends were bumped into. It is excellent to know that Versante supports apartment life and all the extraordinary events they sponsor within the complex. The Fourth of July was just one of the many they do each month.

Don't fall in the trap. Worst property and management people ever…read more Iived here 1 year only. -Sidewalks full of bird crap all over. -outside windows full of webs and bird crap. -Stairwell, stairs, and door entrances full of dust, cobwebs, bird crap, dead bugs etc. -leaves everywhere (they will blow into your balcony every time) - rude and harassing office employees Whole time living there this Yajayra lady in office who live on property tried to harass me all kinds of ways to the point I had to lawyer up and initiate the press of charges against her. She's currently under investigation by a local law enforcement agency for harassing and summoning incoherent fines and sending threatening intimidating baseless letters trying to fine you for something stupid. Watch out if she don't like you you'll be having a hard time. I can't disclose my name due to the ongoing investigation but if you want to find out more about it, you can look up her name online.

Very nice property, the managers there are very sweet and nice. They always greet you when you come…read morein the door I recommend anybody to go and check this property out. Very clean. I lived on this property 2 years. And never had a problem.

I won a TURKEY for Thanksgiving!!!. The people in the…read moreoffice are legit. You can tell that they actually care.

The Maive is a great place to live at in a wonderful location in the city. The view from my…read moreapartment is great throughout the day and I'm satisfied with my experience here so far. Unlike Honest ( the other reviewer that constantly gives everyone and everything 1 star) I appreciate the security guards work and their professionalism. They hold the doors for me and other residents often. I would recommend this place to family and friends!

Security staff is constantly harassing residents and guests. Why are they questioning residents if…read morethey live here? Why are they enforcing city code on the street? They alone make it uncomfortable to live here if you're constantly getting questioned by them. I don't pay a premium luxury experience to be asked questions by people who don't live at the apt complex or work directly for the Maeve. Especially when I'm not doing anything wrong, disturbing, or violating any apartment rules.