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    Visiting Angels

    5.0 (3 reviews)
    Open Open 24 hours

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    1 year ago

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    6 years ago

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    6 years ago

    I love working with a company that cares for their caregivers as much as their clients.

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.4(5 reviews)
    5.5 mi

    Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

    Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

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    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Visiting Angels - homehealthcare - Updated May 2026

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