Very pleasant. Great meals. Studio or 1 Bedroom apartments.Beauty Shop/Barber…read moreNice place to live

When it comes to supportive living communities, you can't beat Heritage Woods of Plainfield. The…read morebuilding is well maintained, the staff is really friendly and it's a wonderful community filled with caring people who become like part of your family. Aging isn't fun for anyone but having others around that take such care of you helps you to be your very best each and every day. It's a community worth checking out if you or a loved one needs an assisted style community and can't afford the high prices of a private pay community.

Solstice Senior Living was a great place to tour. Very clean facility and staff was friendly and…read morehelpful. The residents were also very friendly to us and I could tell they are happy with there decision. The tour was excellent and very informative. All around very impressed with Solstice.

From the owner: Solstice Senior Living of Joliet combines the natural beauty of Rock Run Preserve with metro…read moreattractions in Chicago a short hour north. The Joliet community is just minutes away from Shorewood. The community is central to Presence Saint Joseph Medical Center and Louis Joliet Mall. Day trips are best spent at The Art Institute of Chicago, Lincoln Park Zoo or watching the White Sox.. Our bright atrium, elegant community dining room and parlor become extensions of your home, offering opportunities for vibrant recreation or relaxation. Learn to play Wii bowling and billiards or join social groups for crafts, music and live entertainment. Enjoy chef-prepared feasts at mealtime and after dinner walks through the courtyard with your furry friend.

Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

My sister was a resident of the Timbers for almost 2 1/2 years. During that time we were pleased…read morewith the staff... Maintenance, activities ,CNA's, and the receptionists at the front desk were all very good. However, I am only giving the Timbers a one star rating because when she moved out they kept $1,000 of her security deposit. The only explanation given-Damages: replace carpet. After numerous attempts to speak to someone in charge with no one calling back, I gave up. I don't think it is right that someone on a fixed income should have to replace carpeting that just needed shampooing. Isn't there normal wear and tear after 2 1/2 years? The residents should not be responsible for decorating after they move out.

Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

Mom was in Independent Living. The apartments were adequate for what she needed. Mom loved the…read moreschedule they got monthly to tell what was going in. As a family we appreciate the schedule in/near the elevators and the TV screens with announcements. There was plenty to do if they want to. A few issues not sure if they are common or not. We had reserved the her appointment several month ahead of move in date and still found things that needed to be fixed upon move in day. I must say nothing major just more annoying - loose handles, leaking faucet.... Willow Falls was quick to take money and not so quick to refund. Mom went to the hospital at the beginning of the month and had an extra meal plan for $150 per month. We agreed to pay for it because Mom wanted the convenience. Willow Falls called the ambulance, the family kept in touch with Willow Falls. Needless to say Mom continued to pay even though she was in the hospital. On the 21st or 22nd of the month the family asked Willow Falls to cancel the plan - they did but charged all the days they KNEW she was in the hospital, still not eating at Willow Falls, not using any services AND paying rent. Mom passed away, they prorated the month but are in no hurry to refund - it took 6 weeks and constant follow up - no one would accept responsibility. It became the principal of the money not the money itself.

I will start with the things i find r a asset. Controling your heat or ac. in apt. Washer and…read moredryer in Apt. A majority of employees that treat SENIORS WITH RE SPECT AND DIGNITY. There is a shuttle that takes residence to appts. etc. Grounds are beautiful and well maintained. In winter, snow is plowed in the parking lots on a timely basis. Extra storage space on 1st floor. Items I find on the negative side r: SHUT OFF VALVES R LOCATED WHERE U CAN'T GET 2 THEM 2 SHUT OFF THE WATER 2 THE Washer in the event of a problem. MAINTENANCE DO NOT WORK ON SAT OR SUN. Going home at 7:00Pm during the week. Changing furnace filters , U have 2 submit a work order 2 get it done. Food quality in cheap. potatoes, rice, noodles etc. they do not give u much. A few employees r here 2 collect a pay check and r not respectful 2 seniors. NO ORIENTATION OF APT WHEN NEW RESIDENCE MOVE IN, HOW THINGS WORK. RENT GOES UP ON A REGULAR BASIS 6% recent. Last summer i had a fruit fly problem. I was told 2 get rid of the fruit. I take garbage out 2 times daily and I have a CLEAN apt. Had a invasion of ANTS. Reported it 2 the front desk, Mainteance said they where out of ant traps. that i should deal with it. I must say there was a change in management last year, and hopefully they LISTEN 2 the residence in making this place one of the best in Il. THIS review is from my perspective NOT OTHER RESIDENCE.

I worked in senior living for the last several years and I cannot say enough about AT Naperville…read more You can really tell they care deeply about their residents.

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

Was so excited to be over 50 so that I could join the senior yoga class! Talk about healthy…read moreseniors! Getting to see healthy, active and vibrant seniors in there 60-80's is so inspirational! I want to be that senior someday! Good job providing an active lifestyle!

From the owner: The Senior Services Center of Will County is a multi purpose Senior Center, which services the…read moreneeds of Will Countys older Adults through a comprehensive array of programs and services.We serve older adults age 50 and over and their families who reside in Will County (Grundy and Kankakee Counties for certain services).The Center utilizes over 40 years experience in helping seniors lead full, productive lives. A United Way agency, we network with other community organizations to responsively serve thousands of older adults in Will County .

For weeks we had been in conversation regarding respite care. They said they do have respite care…read morefor a minimum of 30 days...which we really had to struggle with because we only needed a week or two. However was going to settle for their "terms". We scheduled a tour and was pleased with the facility, putting us at ease that our senior would be in a clean/safe environment. We were given a folder with further details along with fees and paperwork needed to proceed if we were to decide on their facility. On another visit, after discussing and deciding this would be a good fit for our senior's respite stay we went through the assessment process. Here is where things began to go wrong. During the assessment (the "professional" arrived late for a scheduled appointment) people came into the open door assessment. Not really professional if a senior is being assessed and the door to the office with a busy hallway is a good way to get true attention and responses of a senior diagnosed with early onset dementia. Well, the open door brought in other employees of the facility. One walked by the doorway a few times before just walking into the office to get (of all things a soda pop) from the nurse giving the assessment! Not long after, the director of the facility just walked in to introduce himself. I'm wondering (couldn't the introduction have waited?). All the while... the "assessment " had not been completed. Following that we were taken to a room to show us all the what a "Respite" suite would be. We must admit the studio looked very nice, spacious and very clean. Our loved one did comment on its design and stated it would be nice to stay for respite. At this point we were asked if we could discuss the financial obligations and schedule the / book the stay. Because it had not been discussed/disclosed prior to this meeting of a deposit needed to "reserve" the space, we had to return with a check for deposit. At this point"finalization " meeting, a few hours later. We were pulled into a meeting with the sales department and the director who proceeded to try Pressuring" a Move-in instead of a Respite stay. The director kept expressing how poorly the assessment was and even if our senior were to be placed on the Assisted Living side of the campus our senior would eventually be moved to memory care. My big question and concern is "you mean within the 30 day respite our senior would have to be moved to Memory care?" The director kept insisting on having our senior be "Moved-In". His defense or reasoning as he stated...your senior did not have a good assessment. When asked if we could review he rolled back to say it has not been put in the system yet. Big Question Mark over our heads!! At this point we felt as if we were on a neighborhood used car dealership! This was after writing a deposit check for respite care. Stepping back for a few to explain about this facility... Respite care is furnished and in the information folder there is a list of items needed Prior to using their services. Because we were discussing and planning several weeks in advance we had started purchasing items from the list. At this facility (which is no where written) a Move-in requires the family to provide furniture for the living space. We are still wondering how did a stated "Respite Care " stay become a demanded Move-In? For anyone seeking "Respite" for their loved one...you may want to look elsewhere.

If you are looking for a caring place for your loved one, I highly recommend Eden Vista Rock Run in…read moreJoliet. My aunt was a resident of the assisted living facility for over four years and recently transitioned to memory care. During her time in assisted living she was treated so well by the compassionate care givers. Rock Run provided her with numerous activities, meals and a social experience she needed. More importantly, when it came time for the move to the memory care facility the staff worked with me to guide me along the way. The transition was not easy for my aunt, or me, but I truly know she is in the best place. While EVERYONE I have met at Rock Run is caring and compassionate, I would love to give a shout out specifically to Michele (Director of Nursing) and Karen (Asst. Exec. Director). Their guidance during the difficult time of moving a loved one from assisted living to memory care was invaluable. I could never have done this without their help. They listened and walked with me every step of the way. When situations or questions arose, they were always a phone call or e-mail away. My calls were answered quickly and e-mails answered promptly, even on their day off. If you are considering moving a loved one to assisted living or memory care, I hope you will consider looking at Eden Vista Rock Run.

This place is under new management and when my family member who lives at Essington place in…read moreJoliet., told me the changes they make under this new management they removed all most all former employees and the food is not as good and the new activities coordinator is not as good as the last one she foget what she doing or does not do anything at all. Now they no longer have someone there 24/7 the residents are by there self at night they now are hooked up to an emergency call button. Ok everything changes under new management. But when my family member told me that is place has no regards for there safety even when residents go to management several times with a concern for the safety of a resident and management refuse to check on that resident because this is independent living and I will not check on this resident. I'm writing this review because if you care about your love one do not go to ESSINGTON PLACE IN JOLIET. No one check on this former resident until three days later when a different manager came back from vacation.

Veronica and her staff immediately responded to our emergency situation of needing someone to care…read morefor my special needs sister. They met with us, assessed my sister's needs and were very reassuring. Their fees are reasonable and affordable. Gentle Touch staff not only assess the physical needs of the client but also care about them as a special, unique individual. My sister bonded with her caregiver who did more than just care for needs, but had fun with her and provided much needed social and emotional support. Gentle Touch was a tremendous blessing to our family for which we're forever grateful. Highly recommend!