This place is not good. Be advised. My mother was moved from…read moretheir Assisted Living building to their Memory Care building and the level of care dropped dramatically. The staff does not care or try very hard. I had to suggest and purchase protein shakes when my mother stopped eating. They got bills/mail from ambulance service and doctors. They did not give me these items until my mother died. Front desk just shrugged their shoulders when I asked why I was not given them during my visits. There is a level of incompetence that is not acceptable. My mother passed away and I came a week later to clean out her room. They surprise charged me for this additional week by just grabbing money out of the bank account. If you are looking for care for a parent or loved one.....pass on this place.

It needs to be reported to the Better Business and the Illinois Department of Health. This place is…read morenot only neglecting and negligent, but lied when they said they provide 24-hour care for our loved ones who need it. They are short staffed, and nobody has an answer as to how the injury occurred to my family members who are residents there. They have not been there more than 2 weeks and have fallen and been hospitalized for a severe head injury and a broken clavicle. Yet when we initially visited the facility, they portrayed this place as a loving, caring and nurturing facility for seniors. I wonder how many other residents there have fallen or been injured due to negligent service. If this facility is not equipped to handle the large number of residents they have, then they need to focus on hiring more staff and provide ample training. I would definitely not give this place not one star rating at all. Not only is it very expensive, but it is also so negligent in its care for their residents. My grandfather had bruising, swollen lip and a cut on his right knee. My grandmother fell a total of 5 times broken clavicle and head injury along with bleeding. Like, I said they have not been there more than 2 weeks. Just Horrible care.

I'm not sure how to write a review for a place that no one ever wants to go to...but, when you HAVE…read moreTO...this would be the place. I spent some time here yesterday and was amazed from the moment I drove up, the details, the flowers and beautiful entrance. Then, I walked in, that nervous feeling of wishing I didn't have to but wanting to all the same, and the woman at the front desk was so kind she made me forget my feelings of nervousness. She smiled, chatted, and directed me to the right room without making me feel like she felt sad for me or even like she acknowledged that this was anything other than a normal visit. It helped me calm down and relax. Then, when I walked in the room I was completely taken aback by how comfortable it was. I felt like I walked into someone's living room. It was so spacious and had a huge window overlooking those same flower beds I saw driving in. Such a natural, comforting setting. The care of the nursing staff and volunteers just in the few hours I was there was also incredible. There are only 16 rooms and each resident is treated with respect along with the family members. I was really impressed and awfully happy that there are places like this...

Excellent and caring care for my dying husband at the worst time of my life. Beautiful and clean…read morefacility with gorgeous and peaceful grounds.

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

Was so excited to be over 50 so that I could join the senior yoga class! Talk about healthy…read moreseniors! Getting to see healthy, active and vibrant seniors in there 60-80's is so inspirational! I want to be that senior someday! Good job providing an active lifestyle!

From the owner: The Senior Services Center of Will County is a multi purpose Senior Center, which services the…read moreneeds of Will Countys older Adults through a comprehensive array of programs and services.We serve older adults age 50 and over and their families who reside in Will County (Grundy and Kankakee Counties for certain services).The Center utilizes over 40 years experience in helping seniors lead full, productive lives. A United Way agency, we network with other community organizations to responsively serve thousands of older adults in Will County .

Solstice Senior Living was a great place to tour. Very clean facility and staff was friendly and…read morehelpful. The residents were also very friendly to us and I could tell they are happy with there decision. The tour was excellent and very informative. All around very impressed with Solstice.

From the owner: Solstice Senior Living of Joliet combines the natural beauty of Rock Run Preserve with metro…read moreattractions in Chicago a short hour north. The Joliet community is just minutes away from Shorewood. The community is central to Presence Saint Joseph Medical Center and Louis Joliet Mall. Day trips are best spent at The Art Institute of Chicago, Lincoln Park Zoo or watching the White Sox.. Our bright atrium, elegant community dining room and parlor become extensions of your home, offering opportunities for vibrant recreation or relaxation. Learn to play Wii bowling and billiards or join social groups for crafts, music and live entertainment. Enjoy chef-prepared feasts at mealtime and after dinner walks through the courtyard with your furry friend.

BEWARE! Document EVERYTHING with photos and notes! They are understaffed and poorly trained.read more

For weeks we had been in conversation regarding respite care. They said they do have respite care…read morefor a minimum of 30 days...which we really had to struggle with because we only needed a week or two. However was going to settle for their "terms". We scheduled a tour and was pleased with the facility, putting us at ease that our senior would be in a clean/safe environment. We were given a folder with further details along with fees and paperwork needed to proceed if we were to decide on their facility. On another visit, after discussing and deciding this would be a good fit for our senior's respite stay we went through the assessment process. Here is where things began to go wrong. During the assessment (the "professional" arrived late for a scheduled appointment) people came into the open door assessment. Not really professional if a senior is being assessed and the door to the office with a busy hallway is a good way to get true attention and responses of a senior diagnosed with early onset dementia. Well, the open door brought in other employees of the facility. One walked by the doorway a few times before just walking into the office to get (of all things a soda pop) from the nurse giving the assessment! Not long after, the director of the facility just walked in to introduce himself. I'm wondering (couldn't the introduction have waited?). All the while... the "assessment " had not been completed. Following that we were taken to a room to show us all the what a "Respite" suite would be. We must admit the studio looked very nice, spacious and very clean. Our loved one did comment on its design and stated it would be nice to stay for respite. At this point we were asked if we could discuss the financial obligations and schedule the / book the stay. Because it had not been discussed/disclosed prior to this meeting of a deposit needed to "reserve" the space, we had to return with a check for deposit. At this point"finalization " meeting, a few hours later. We were pulled into a meeting with the sales department and the director who proceeded to try Pressuring" a Move-in instead of a Respite stay. The director kept expressing how poorly the assessment was and even if our senior were to be placed on the Assisted Living side of the campus our senior would eventually be moved to memory care. My big question and concern is "you mean within the 30 day respite our senior would have to be moved to Memory care?" The director kept insisting on having our senior be "Moved-In". His defense or reasoning as he stated...your senior did not have a good assessment. When asked if we could review he rolled back to say it has not been put in the system yet. Big Question Mark over our heads!! At this point we felt as if we were on a neighborhood used car dealership! This was after writing a deposit check for respite care. Stepping back for a few to explain about this facility... Respite care is furnished and in the information folder there is a list of items needed Prior to using their services. Because we were discussing and planning several weeks in advance we had started purchasing items from the list. At this facility (which is no where written) a Move-in requires the family to provide furniture for the living space. We are still wondering how did a stated "Respite Care " stay become a demanded Move-In? For anyone seeking "Respite" for their loved one...you may want to look elsewhere.

If you are looking for a caring place for your loved one, I highly recommend Eden Vista Rock Run in…read moreJoliet. My aunt was a resident of the assisted living facility for over four years and recently transitioned to memory care. During her time in assisted living she was treated so well by the compassionate care givers. Rock Run provided her with numerous activities, meals and a social experience she needed. More importantly, when it came time for the move to the memory care facility the staff worked with me to guide me along the way. The transition was not easy for my aunt, or me, but I truly know she is in the best place. While EVERYONE I have met at Rock Run is caring and compassionate, I would love to give a shout out specifically to Michele (Director of Nursing) and Karen (Asst. Exec. Director). Their guidance during the difficult time of moving a loved one from assisted living to memory care was invaluable. I could never have done this without their help. They listened and walked with me every step of the way. When situations or questions arose, they were always a phone call or e-mail away. My calls were answered quickly and e-mails answered promptly, even on their day off. If you are considering moving a loved one to assisted living or memory care, I hope you will consider looking at Eden Vista Rock Run.

Wonderful, just so happy that we found spring creek. we needed rehab for our mother. so i toured 3…read moreplaces, my sister toured the same 3 places. we chose spring creek, we live in lockport, so it was very close. mom was in the hospital after having a stroke, and needed physical and speech therapy and after she was in the hospital for 10 days she needed more therapy. the spring creek staff was kind to us and our mother Nora, Rebekah, Tasha, Nadine and Kevin are all amazing people. the building looks plain on the outside, but the patient rooms are beautiful. just like the pics on the website and the ones here on yelp, new furniture, new floors, the bathrooms are nicer than ours, and our house is only five years old. but the most important thing to us is that mom got excellent nursing care and rehab, when she left spring creek she was able to walk and talk and eat real food after her therapy. and when she initially had her stroke, she couldn't walk, talk or eat. spring creek did an amazing job. she was there for almost 4 weeks, but is now home and safe and HAPPY! i strongly recommend you choose spring creek if you or your family member needs rehab after an illness. they are wonderful people.

After having toured many nursing homes, I was very pleased to have found a great community for my…read morefather to be part of. Spring Creek has a wonderful staff who has gone above and beyond to care for my dad making his stay entertaining and comfortable over the last few months. I am happy to say that he will continue his stay at this location until further notice!

This place is under new management and when my family member who lives at Essington place in…read moreJoliet., told me the changes they make under this new management they removed all most all former employees and the food is not as good and the new activities coordinator is not as good as the last one she foget what she doing or does not do anything at all. Now they no longer have someone there 24/7 the residents are by there self at night they now are hooked up to an emergency call button. Ok everything changes under new management. But when my family member told me that is place has no regards for there safety even when residents go to management several times with a concern for the safety of a resident and management refuse to check on that resident because this is independent living and I will not check on this resident. I'm writing this review because if you care about your love one do not go to ESSINGTON PLACE IN JOLIET. No one check on this former resident until three days later when a different manager came back from vacation.