Thank you very much for all your help. Your company has been very professional and went above and…read morebeyond. I'm sure everyone is great, yet the care and attention from Kris really stands out as to making the processes seamless and pleasant. She truly did an excellent job! Coco really did an absolutely wonderful job caring for my mom as well. Her thoughtful efforts to tidy up the home made a big impact. Thank you.

Everyone that I have met or spoken to with this company has been fantastic and extremely helpful. I…read morehighly recommend Homewatch CareGivers of Naperville for any of your caregiving needs.

Pros Our caregiver was a great emotional match for my mom…read more Our caregiver was trustworthy Cons Because I live in close proximity to my mother, I was able to see the concerns noted here, first hand. The caregiver provided to us told us she did not cook- I cooked dinners for almost one year and packaged them weekly for both my mother and the caregiver. Our caregiver did cook scrambled eggs. She did utilize a microwave to reheat the dinners I cooked and packed for her for the almost year she was with us. The caregiver provided to us vacuumed twice in the year she was with us-once because we requested it bc of an upcoming carpet cleaning and once in response to our having contacted and brought Tanya in for a conversation. Our caregiver did not do light cleaning. *Photo#1 is an infection caused by not wiping skin completely. We had no idea she had such an infection until hospice showed us on the first day of their services. (We brought hospice in-not from European care. Outside hospice provided a healthcare worker 2x per week, a nurse, a doctor to direct end of life care, equipment including a hospital bed and oxygen, access to team members, pastoral support and very necessary supplies such as briefs, creams, wipes and meds. *Photo #2 is called shearing. We also didn't know this was happening until my mom's first day of hospice services (that we brought in) and they brought it to our attention. Shearing is caused from yanking a brief out from under the patient. The issues of cooking and cleaning were brought to Tanya's attention in October. My mom was in hospice and no longer eating much so cooking became irrelevant. Our caregiver never did do light house keeping. With the help of hospice, and my taking over personal care for two weeks (except middle of the night refreshes) , her infections cleared up. There is discrepancy about what my brothers would rate vs what my sister and I would rate, as the girls picked up all the slack for cooking, cleaning and infection clearing. Tanya did tell us we should have contacted her sooner, with cooking and cleaning issues, we did not want to make waves because one brother uses the services for his father in law and our caregiver was a great emotional match for my mom. When I did contact Tanya and I met with both her and our caregiver, Tanya did not follow up. When contacted a second time for a new situation, Tanya's immediate response was to try to reach my brother by contacting my sister in law via email-who is not a POA-to voice her own concerns.

I really enjoy working for European Best Care. I've worked with several clients and the office…read morealways gives a quick response whenever I have questions.

I've had occasion to call Assisting Hands in Naperville twice now and each time my call was taken…read morepromptly and my assistance needs thoroughly evaluated. Assisting Hands sent to my house a person who was polite, on time and kind. Happy with their service.

Richard and his team made our decision easier choosing home care provider. We did not base our…read moredecision because Richard's expertise in home care and Physical Therapy. Our decision was based on how he educates his caregivers to deliver the best care available. In today's market there are many Home Care agencies to chose from. Assisting Hands Naperville stands above them all! Thank you for delivering the highest level of care to meet the standards of our family. Michael

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.

It is most certainly my honor to have been asked to provide a review/recommendation for Excellent…read moreHome Care Services. Bottom line: My 86 year old mother and the caregiver that lives with her 24/7 are more like roommates than patient and "nurse"...truly. Emma has become part of our family. Emma is my mom's primary caregiver. She has been with us since hiring the agency nearly two years ago. We have had several other people stay with my mom since then, and all are equally as professional and as caring. Dealing with an elderly parent, that requires 24/7 care due to mid-stage dementia and early Alzheimer's disease is not easy for anyone. Because I live nearly 1,800 miles from Chicago, my mom's caregiver has become my eyes and ears, and very much like an older sister to me, as well. She attends my mom's doctor appointments and calls me on speaker phone! I highly recommend Excellent Home Care Givers for long- or short-term care. I could NOT do it with out them. Sincerely Linda WK

From the owner: Excellent Home Caregivers offers caregiving services to families whose elderly or disabled loved…read moreones need special care. Our home care services are available to those who pose risk to themselves, who have dementia or alzheimers, need a companion, are chronically ill, recovering from surgery or disabled. Our caregivers, companions, and cna's are available to serve you 24 hours a day, 365 days a year. We are here to make things easier for you and your loved ones. Our home care services are designed to help families that are not able to care for their loved ones because of life's different challenges. Our caregivers could serve your loved ones wherever they are whether it is at home, in the hospital, rehabilitation facilities, assisted living communities, etc. Our caregivers are compassionate, experienced, hard workers who speak English. We do thorough background checks on all of our caregivers. Excellent Home Caregivers is licensed, bonded, and insured.

very unprofessional staff, from the front office schedulers to the DON.. Very poor with…read morecommunication with attitudes.. I wouldn't recommend for working with that Naperville location if I can give ZERO stars I would have not given any but you have to give at least one

I had great care from BrightStar following my surgery and hospitalization. I was able to adjust…read morethe schedule as I improved. I really enjoyed having Carol Luna in my home. She was a big help. Jena was also a very competent care provider.

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

My 94 year old Mother just moved in to Independence Village in Naperville and so far everything has…read morebeen great. The staff has been super at welcoming her to her new home and taking care of anything extra she has needed. The residents have also greeted her with enthusiasm, support and friendship.

We used Home Instead for my father that was on hospice care. My mother was unable to completely…read morehelp take care of him, so we hired this company. While some of the individuals were so nice and helpful for every one nice person there were multiple individuals who were unable to do what we needed. We paid for 24 hour care, out of our own pocket, and at one point one of the workers fell asleep while we were paying him. At one point they sent a lovely young lady that was expecting, but could not lift my dad to go to the bathroom. I then had to perform her job duties for her. I was also disappointed that we were charged AFTER my father passed THREE extra hours. When we called to discuss charges we were told that's what we signed up for and they were already giving us a "deal" and if we didn't pay they would send my mother to collections- which is not what someone with a dying family member needs to hear. I would suggest taking your business to another company.

I called Home Instead for my Father when another agency let me down by cancelling service the day…read morebefore he was being discharged from the hospital. I live in Arizona while my father is in Illinois, so with no family to help and the current "shelter in place" due to COVID-19 I am not able to be my father's caregiver. The Home Instead office staff was very patient and professional. They completed an assessment that same day I called and I was given a care plan and options to get services started within 24 hours from my initial call. Their caregivers and care managers have been very proactive, friendly and caring so far and I would highly recommend them!