My mother recently passed away in the memory care unit at Cedarhurst. She had resided there a…read morelittle over a year. I can't recommend this facility enough for the quality of the staff and cleanliness of the facility. We had experience with 3 other Naperville facilities and Cedarhurst was by far the best.

Christine Dunn and the various staff members at CEDARHURST have been extremely helpful with our…read moreparents during recent health issues they have had. It truly took "A VILLAGE" including the CEDARHURST staff and our family appreciates their care.

My friend was here for several weeks!! This place is…read morepristine! The staff is attentive and very caring. When my friend pressed the Call button it took only a few minutes even though this place is "packed!!" The food, well not bad either!

Exceptional Care and Compassion…read more Burgess Square Healthcare and Rehabilitation Center provided outstanding care for my father at every level. The administrative staff was professional, responsive, and compassionate, making a difficult time much easier to navigate. The nursing team treated my father with dignity, kindness, and genuine concern, while the PT/OT staff were knowledgeable, patient, and truly invested in his progress. The social worker was invaluable--guiding our family through care planning and next steps with clarity and empathy. The facility was exceptionally clean, well maintained, and well organized, and communication with our family was excellent throughout. Entrusting a loved one's care is never easy, but Burgess Square earned our complete confidence. I would highly recommend this facility to anyone seeking exceptional rehabilitation and senior care.

I have posted on Yelp previously about Seniors Helping Seniors. In the past I have utilized their…read moreservices for medical appointment transportation. However, most recently, I injured my back and was confined to home, a walker and lots of "recliner time". I needed help! I was incredibly fortunate to have SHS provide the services of Helen. She is kind, thoughtful, sweet and always on time and very efficient. Helen helped with grocery pick up and putting them away. She also provided light housekeeping support. I don't know what I would have done without her during this difficult time. The SHS Director, Dan, is also wonderful. Always there to help and support. Highly recommend this organization

We have been with Seniors Helping Seniors for over 13 years, and they have been an incredible…read moresupport for my elderly parents, now 93 and 103! The caregivers are kind, compassionate, and dependable, always treating my parents with dignity and respect. They are flexible with hours and truly work with families to meet their needs. Dan has always gone above and beyond--checking in regularly to see how things are going and making sure we have everything we need. We are so grateful for the care and peace of mind this agency has provided over the years. Highly recommend!

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

I never thought l'd be turning 30 years old while bed-ridden in an acute care facility. That…read moreunfortunately became a reality in 2023, after I was hit head-on by a wrong-way driver with dementia on I-39. I just wanted to take the time to recognize the staff at Thrive of Lisle, as they took great care of me. Shoutouts to CNA's Alan & Harrison; nurses Shirley, Mark and Gina. They are the best! Kellie from activities, Jerome and Sue are always roving the halls and engaging with residents. The positivity and enthusiasm of the staff is truly contagious, and made this long recovery journey easier for me. Therapists Susan, Ed, Keyenna and Tiffany have been helping me work towards my goal to be able to walk again and use my left arm. I love Thrive of Lisle, and the staff here. 2023 was easily the darkest time of my life. I nearly lost my life, and was not sure if I'd ever walk again, or be able to return to the career that I love. The staff at Thrive treated me like family. I can't tell you how much happiness and hope that CNA Alan, Nurse Shirley & Kellie brought into my life during this time. They are truly special people. I still come back to thrive and visit at least 4 times a year. It's rewarding for me to visit the current patients during activities time, as well as spreading positivity and encouragement. I also love seeing my extended family (the Thrive staff). My advice & words of wisdom for incoming patients and their families: * Advocate for yourself as the patient; if you're a relative; please advocate for your loved one. * Treat the staff with love & respect (I promise it'll come back to you ten-fold, and will be a much better experience for you & the staff this way.) * You might be shy at first, but take full advantage of the activities that Kellie puts together! From craft-making to group games; it's a fun time for everyone! (Even the patient's visitors are encouraged to participate). * It doesn't matter if you're bedridden, the staff will make sure to get you out to socialize, shower, or PT. You just need to communicate your needs to them early enough in the day. * Family: PLEASE don't underestimate the power of your visits. Frequent visits will greatly help your loved one as they strive to recover. I had at least 2 family members taking turns visiting me throughout each day. *Keep in mind, you ARE allowed to sit in on your loved one's physical therapy sessions. - Just ask the therapist as a courtesy* * Stay positive & Keep on thriving! Respectfully, Tim

I was sent to Thrive for wound care. So I did not require the assistance some people did. I was…read moreable to walk and dress myself. I did receive physical and occupational therapy. The therapy was to target both upper and lower body and I felt it was a great benefit for me. Therapist took time to answer my questions on how or why the different excersises were a benefit. I had Murium and Traci. Nurses and CNAs were all pleasant. When I was not in my room they would look for me for required medications or lab tests. They also seem to work as a team. No task is beneath anyone. The activities director Kelli has such a nice personality that even someone like me that typically does not join in was participating. Because I did not have anyone visiting me they made a point of making me not feel alone. Many of the staff were good but I had a special thanks to Noah Teddi Alfonso Sue Kelli Drew Odette and my wound care team. I was able to heal nicely by the time I was discharged thanks to their attention and care. Only issue is with the evening shift. I think they forget at times that it is bedtime for us even if it's just a work-shift for them. They would be quite loud and slam doors. Rooms are 2 people so if someone needs to be tended to in middle of the night or is hard of hearing that's a problem too.

So many problems with this company. It's a revolving door of unqualified people. Once in a while…read moreyou get a decent caregiver, but they never stay long. Then it's time to start all over with a new person. It's extra work for family members because many of the caregivers will slack if nobody is checking up on them. How ironic that "Trust" is a part of their company name. Employee pay and morale...both low. Complaints are swept under the rug. Take a pass on this company. When it comes to finding good care for you or your family member, do your homework!

The caregivers from All Trust/Honor have been very kind and conscientious in taking care of my Mom,…read moreand have taken a big load off my plate so that I can successfully work from home.

I had a patient who was a resident at this facility and I was pleased with the care received . The…read moreteam was very hands on.

It is very poorly managed. There provide low quality high in salt content foods. Some of the care…read moregivers are not responsive or do not attend to their residents and therefore the extra burden falls on the responsible staff. Manager of the facility is happy to get you in and then does not respond to emails etc with questions and concerns. I wish my loved one was not there.

Pros Our caregiver was a great emotional match for my mom…read more Our caregiver was trustworthy Cons Because I live in close proximity to my mother, I was able to see the concerns noted here, first hand. The caregiver provided to us told us she did not cook- I cooked dinners for almost one year and packaged them weekly for both my mother and the caregiver. Our caregiver did cook scrambled eggs. She did utilize a microwave to reheat the dinners I cooked and packed for her for the almost year she was with us. The caregiver provided to us vacuumed twice in the year she was with us-once because we requested it bc of an upcoming carpet cleaning and once in response to our having contacted and brought Tanya in for a conversation. Our caregiver did not do light cleaning. *Photo#1 is an infection caused by not wiping skin completely. We had no idea she had such an infection until hospice showed us on the first day of their services. (We brought hospice in-not from European care. Outside hospice provided a healthcare worker 2x per week, a nurse, a doctor to direct end of life care, equipment including a hospital bed and oxygen, access to team members, pastoral support and very necessary supplies such as briefs, creams, wipes and meds. *Photo #2 is called shearing. We also didn't know this was happening until my mom's first day of hospice services (that we brought in) and they brought it to our attention. Shearing is caused from yanking a brief out from under the patient. The issues of cooking and cleaning were brought to Tanya's attention in October. My mom was in hospice and no longer eating much so cooking became irrelevant. Our caregiver never did do light house keeping. With the help of hospice, and my taking over personal care for two weeks (except middle of the night refreshes) , her infections cleared up. There is discrepancy about what my brothers would rate vs what my sister and I would rate, as the girls picked up all the slack for cooking, cleaning and infection clearing. Tanya did tell us we should have contacted her sooner, with cooking and cleaning issues, we did not want to make waves because one brother uses the services for his father in law and our caregiver was a great emotional match for my mom. When I did contact Tanya and I met with both her and our caregiver, Tanya did not follow up. When contacted a second time for a new situation, Tanya's immediate response was to try to reach my brother by contacting my sister in law via email-who is not a POA-to voice her own concerns.

I really enjoy working for European Best Care. I've worked with several clients and the office…read morealways gives a quick response whenever I have questions.