Eva is absolutely amazing and helped my family find a live in (24/7) caregiver for my Aunt and then…read moremost recently for my mom. The caretaker we had for my mom, Emma, was so kind and caring and I couldn't have asked for anyone better. I would recommend Eva and the Gold Coast Domestic Agency to anyone looking for a caregiver for a loved one.

Has been completely unresponsive and unhelpful with our search for a weekend nanny. Will not return…read morecalls or text messages. I have referred a few friends to her in the past but will never do so for sure! Totally unprofessional and rude.

For weeks we had been in conversation regarding respite care. They said they do have respite care…read morefor a minimum of 30 days...which we really had to struggle with because we only needed a week or two. However was going to settle for their "terms". We scheduled a tour and was pleased with the facility, putting us at ease that our senior would be in a clean/safe environment. We were given a folder with further details along with fees and paperwork needed to proceed if we were to decide on their facility. On another visit, after discussing and deciding this would be a good fit for our senior's respite stay we went through the assessment process. Here is where things began to go wrong. During the assessment (the "professional" arrived late for a scheduled appointment) people came into the open door assessment. Not really professional if a senior is being assessed and the door to the office with a busy hallway is a good way to get true attention and responses of a senior diagnosed with early onset dementia. Well, the open door brought in other employees of the facility. One walked by the doorway a few times before just walking into the office to get (of all things a soda pop) from the nurse giving the assessment! Not long after, the director of the facility just walked in to introduce himself. I'm wondering (couldn't the introduction have waited?). All the while... the "assessment " had not been completed. Following that we were taken to a room to show us all the what a "Respite" suite would be. We must admit the studio looked very nice, spacious and very clean. Our loved one did comment on its design and stated it would be nice to stay for respite. At this point we were asked if we could discuss the financial obligations and schedule the / book the stay. Because it had not been discussed/disclosed prior to this meeting of a deposit needed to "reserve" the space, we had to return with a check for deposit. At this point"finalization " meeting, a few hours later. We were pulled into a meeting with the sales department and the director who proceeded to try Pressuring" a Move-in instead of a Respite stay. The director kept expressing how poorly the assessment was and even if our senior were to be placed on the Assisted Living side of the campus our senior would eventually be moved to memory care. My big question and concern is "you mean within the 30 day respite our senior would have to be moved to Memory care?" The director kept insisting on having our senior be "Moved-In". His defense or reasoning as he stated...your senior did not have a good assessment. When asked if we could review he rolled back to say it has not been put in the system yet. Big Question Mark over our heads!! At this point we felt as if we were on a neighborhood used car dealership! This was after writing a deposit check for respite care. Stepping back for a few to explain about this facility... Respite care is furnished and in the information folder there is a list of items needed Prior to using their services. Because we were discussing and planning several weeks in advance we had started purchasing items from the list. At this facility (which is no where written) a Move-in requires the family to provide furniture for the living space. We are still wondering how did a stated "Respite Care " stay become a demanded Move-In? For anyone seeking "Respite" for their loved one...you may want to look elsewhere.

If you are looking for a caring place for your loved one, I highly recommend Eden Vista Rock Run in…read moreJoliet. My aunt was a resident of the assisted living facility for over four years and recently transitioned to memory care. During her time in assisted living she was treated so well by the compassionate care givers. Rock Run provided her with numerous activities, meals and a social experience she needed. More importantly, when it came time for the move to the memory care facility the staff worked with me to guide me along the way. The transition was not easy for my aunt, or me, but I truly know she is in the best place. While EVERYONE I have met at Rock Run is caring and compassionate, I would love to give a shout out specifically to Michele (Director of Nursing) and Karen (Asst. Exec. Director). Their guidance during the difficult time of moving a loved one from assisted living to memory care was invaluable. I could never have done this without their help. They listened and walked with me every step of the way. When situations or questions arose, they were always a phone call or e-mail away. My calls were answered quickly and e-mails answered promptly, even on their day off. If you are considering moving a loved one to assisted living or memory care, I hope you will consider looking at Eden Vista Rock Run.

Really great company to work for the clients are really nice and friendly the company have really…read moreflexible hours for the employees .

So many problems with this company. It's a revolving door of unqualified people. Once in a while…read moreyou get a decent caregiver, but they never stay long. Then it's time to start all over with a new person. It's extra work for family members because many of the caregivers will slack if nobody is checking up on them. How ironic that "Trust" is a part of their company name. Employee pay and morale...both low. Complaints are swept under the rug. Take a pass on this company. When it comes to finding good care for you or your family member, do your homework!

The caregivers from All Trust/Honor have been very kind and conscientious in taking care of my Mom,…read moreand have taken a big load off my plate so that I can successfully work from home.

I called early on a weekday morning well before "normal" operating hours and was met with a…read morepleasant and professional voice of Irene over the phone. Upon arrival to the office I was instructed to fill out minimal paperwork and was promptly brought back to an exam room by the Doctor Lindsey herself and examined. From the moment I walked in the door I was met with kindness, caring, and compassion. These are qualities rarely found in the big business arena that professional medicine has become and was a wonderful experience for an ailing patient. It has been said that mind over matter is the key to healing and everyone involved in my care that day brought a smile to my face and a warmth to my heart.

The wait time was excellent. The staff is very courteous as well as efficient. The quality of care…read morewas a 10 out of 10 I needed my DOT card and was able to walk out the building with it in my hand. That's a UPS driver I recommend this facility. Please check them out

The therapy I received for my hand was phenomenal. Every employee was totally professional and…read moredid a great job of explaining my therapy and healing process. I actually enjoyed going here as the atmosphere is casual and relaxed and the employees really care.

We used them following my Aunts stay at Victorian Village rehab. My Aunt looked forward to her…read moresessions with therapy, called them her "friends".

Terrible experience with this agency. Patient in assisted living with fracture. Therapists did not…read moretake time to understand fracture, functional goals, etc. OT wanted to discharge after only two visits then apparently changed her mind and didn't say so. Then showed up unannounced on a Sabbath morning. Communication very poor. Just did a bunch of generic exercises. Patient still cannot walk, transfer, do any ADLs. Basically worthless services.

Our family contracted with Above All Home Care (AAHC) to provide live-in care for my mother…read morepost-surgery. The period covered was expected to be 2-4 weeks, but would be as long as my mother needed assistance. As you know, a key issue for families regarding home care is dependability and responsiveness. Unfortunately, we ran into a host of problems with AAHC's service from the outset. Examples include: * Care giver #3 was wonderful, but she had other commitments that required her to leave at a certain date / time. Unfortunately, AAHC got the date / time mixed up, and had to scramble to get a replacement. * Care giver #4 was pleasant but not overly friendly. * Care giver #5 was extremely pleasant and had a wonderful rapport with my mother, but was expecting to be relieved by Care giver #4 on a certain date / time. However, another scheduling mishap by AAHC forced a search for a replacement person for 1 day. AAHC called to tell me they had been working the phones since 9:30 that morning and did have someone and she would be there at 5PM. Unfortunately, the person never showed up. * Care giver #5 did not feel comfortable leaving my mother alone, and she told the agency exactly that. AAHC's response - which was wholly unacceptable -- was that her daughter can take care of her for one night. * Faced with a lapse in coverage, I reached out to Care give #4 to confirm she would be arriving the next day at 5PM. She informed me she would, but she wanted to know who her relief would be on Sunday. I told her she would need to reach out to the agency for that information. She eventually changed her mind and informed me she would not be returning at all. I couldn't be more disappointed in AAHC's performance. AAHC could not dependably ensure coverage as promised. AAHC, while initially responsive, essentially told us 'you're on your own' when they couldn't locate a replacement provider. AAHC's failed both its performance expectations. I hope that other clients have had a better experience with AAHC that we did. At this time I cannot recommend AAHC to friends and family. I am available to discuss my concerns with you further if you'd like.

The last few years of my Mother's life she required assistance. She was functional but needed some…read moredaily companionship and a little help getting around the house. The staff at Above All Home Care did a great job making sure my Mom felt safe and secure. Anyone with aging parent/s should give this company a call, I'm sure they will take great care of your loved ones like they did my Mom. One more important thing. Even in bad weather they managed to have someone there to assist my Mom.